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Management Systems in Production Engineering
Volume 26 (2018): Issue 2 (June 2018)
Open Access
Improve the Efficiency of the Service Process as a Result of the Muda Ideology
Augustyn Lorenc
Augustyn Lorenc
and
Krzysztof Przyłuski
Krzysztof Przyłuski
| May 22, 2018
Management Systems in Production Engineering
Volume 26 (2018): Issue 2 (June 2018)
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Published Online:
May 22, 2018
Page range:
112 - 118
Received:
Nov 01, 2017
Accepted:
Feb 01, 2018
DOI:
https://doi.org/10.2478/mspe-2018-0018
Keywords
Muda
,
process mapping
,
efficiency analysis
,
unnecessary traffic
© 2018 Augustyn Lorenc, published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.
Augustyn Lorenc
Cracow University of Technology, Institute of Rail Vehicle 31-155
Cracow, POLAND
Krzysztof Przyłuski
Construction Department, Steelcon 31-155
Cracow, POLAND