Systemic Improvement of Management: Case Analysis of a Company Evaluating Quality Costs
, and | Jul 01, 2017
Published Online: Jul 01, 2017
Page range: 153 - 167
Received: Mar 01, 2017
Accepted: May 30, 2017
DOI: https://doi.org/10.1515/mosr-2017-0009
Keywords
© 2017
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.
The article presents analysis of scientific literature review and the example of practical calculation of quality costs. Attention is paid to the demand of structuring company’s costs through the correlation of its quality costs and maturity of quality in the context of standardisation of services.