<abstract xmlns="http://www.w3.org/1999/xhtml"><p> The article presents analysis of scientific literature review and the example of practical calculation of quality costs. Attention is paid to the demand of structuring company’s costs through the correlation of its quality costs and maturity of quality in the context of standardisation of services.</p></abstract>

The article presents analysis of scientific literature review and the example of practical calculation of quality costs. Attention is paid to the demand of structuring company’s costs through the correlation of its quality costs and maturity of quality in the context of standardisation of services.

Systemic Improvement of Management: Case Analysis of a Company Evaluating Quality Costs

Management of Organizations: Systematic Research

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

The article presents analysis of scientific literature review and the example of practical calculation of quality costs. Attention is paid to the demand of...

Systemic Improvement of Management: Case Analysis of a Company Evaluating Quality Costs

Published Online: Jul 01, 2017

Page range: 153 - 167

Received: Mar 01, 2017

Accepted: May 30, 2017

DOI: https://doi.org/10.1515/mosr-2017-0009

Keywords
quality costs, maturity of quality, standardisation, management development

© 2017

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Systemic Improvement of Management: Case Analysis of a Company Evaluating Quality Costs

Published Online: Jul 01, 2017

Page range: 153 - 167

Received: Mar 01, 2017

Accepted: May 30, 2017

DOI: https://doi.org/10.1515/mosr-2017-0009

Keywordsquality costs, maturity of quality, standardisation, management development

© 2017

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Keywords
quality costs, maturity of quality, standardisation, management development