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Publicado en línea: 21 sept 2011
Páginas: 39 - 44
DOI: https://doi.org/10.2478/v10186-010-0037-8
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The Six Sigma method is a complex and flexible system of achieving, maintaining and maximizing the business success. Six Sigma is based mainly on understanding the customer needs and expectation, disciplined use of facts and statistics analysis, and responsible approach to managing, improving and establishing new business, manufacturing and service processes.