About this article
Published Online: Sep 21, 2011
Page range: 39 - 44
DOI: https://doi.org/10.2478/v10186-010-0037-8
Keywords
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The Six Sigma method is a complex and flexible system of achieving, maintaining and maximizing the business success. Six Sigma is based mainly on understanding the customer needs and expectation, disciplined use of facts and statistics analysis, and responsible approach to managing, improving and establishing new business, manufacturing and service processes.