Open Access

Internal Quality Process Management Evaluation in Higher Education by Students


Cite

ACBSP. (2017). Obtaining accreditation: A Process Book For Institutions Seeking Initial Accreditation. Kansas, USA: Accreditation council for business schools and programs. Retrieved October 17, 2017, from http://www.nwosu.edu/Websites/NWOSU/images/Academics/Business/Obtaining_Accreditation_Manual_B-G_Hyperlinked.pdf.Search in Google Scholar

ACBSP. (2016). ACBSP standards and criteria for demonstrating excellence in baccalaureate/graduate degree schools and programs. Kansas, USA: Accreditation council for business schools and programs. Retrieved October 17, 2017, from http://c.ymcdn.com/sites/www.acbsp.org/resource/collection/EB5F486D-441E-4156-9991-00D6C3A44ED1/ACB-SP_Standards_and_Criteria_-_Bacc-Grad.pdf.Search in Google Scholar

Aly, N. and Akpovi, J. (2001). Total quality management in California public higher education. Quality Assurance in Education, 9, 127–131.10.1108/09684880110399077Search in Google Scholar

Bhuian, S. N. (2016). Sustainability of Western branch campuses in the Gulf Region: Students’ perspectives of service quality. International Journal of Educational Development, 49, 314–323.10.1016/j.ijedudev.2016.05.001Search in Google Scholar

Brady, N. and Bates, A. (2016). The standards paradox: How quality assurance regimes can subvert teaching and learning in higher education. European Educational Research Journal, 15, 155–174.10.1177/1474904115617484Search in Google Scholar

Clapton, G. and Cree, V. (2004). Integration of learning for practice: Literature review. Learning for effective and ethical practice. Edinburgh: Scottish Institute for Excellence in Social Work Education.Search in Google Scholar

Dumond, E. J. and Johnson, T. W. (2013). Managing university business educational quality: ISO or AACSB? Quality Assurance in Education 21, 127–144.10.1108/09684881311310674Search in Google Scholar

ENQA. (2004). Transnational European Evaluation Project – Methodological Reflections. Helsinki: European Network for Quality Assurance in Higher Education. Retrieved October 17, 2016, from http://www.enqa.eu/indirme/papers-and-reports/occasional-papers/TEEPmethod(1).pdf.Search in Google Scholar

ESG. (2015). Standards and Guidelines for Quality Assurance in the European Higher Education Area. Brussels, Belgium.Search in Google Scholar

EUA. (2008). European University Association. Implementing and using quality assurance: Strategy and practise a selection of papers from the 2nd European quality assurance forum. Brussels, Belgium.Search in Google Scholar

Ewell, P. T. (1993). The role of states and accreditors in shaping assessment practice, in Banta, T. W. (Ed.), Making a Difference: Outcomes of a Decade of Assessment in Higher Education. San Francisco, CA: Jossey-Bass.Search in Google Scholar

Groundwater-Smith, S. and Mockler, N. (2003). Learning to listen: Listening to learn. Division of Professional Experiences, Partnerships and Development, Faculty of Education Social Work [sic], University of Sydney.Search in Google Scholar

Grudzień, L. and Hamrol, A. (2016). Information quality in design process documentation of quality management systems. International Journal of Information Management, 36, 599–606.10.1016/j.ijinfomgt.2016.03.011Search in Google Scholar

Harford, J. (2010). Teacher education policy in Ireland and the challenges of the twenty-first century. European Journal of Teacher Education, 33, 349–360.10.1080/02619768.2010.509425Search in Google Scholar

Hendl, J. (2006). Přehled statistických metod zpracování dat: analýza a metaanalýza dat. Praha: Portál.Search in Google Scholar

Hinde-McLeod, J. and R. Reynolds. (2007). Quality Teaching for Quality Learning: Planning through reflection. South Melbourne: Cengage Learning.Search in Google Scholar

Holm, T., Vuorisalo, T. and Sammalisto, K. (2015). Integrated management systems for enhancing education for sustainable development in universities: a memetic approach. Journal of Cleaner Production, 106, 155–163.10.1016/j.jclepro.2014.03.048Search in Google Scholar

Holm, T., Sammalisto, K. and Vuorisalo, T. (2015). Education for sustainable development and quality assurance in universities in China and the Nordic countries: a comparative study. Journal of Cleaner Production, 107, 529–537.10.1016/j.jclepro.2014.01.074Search in Google Scholar

Hutyra, M. (2008). Kvalita ve vzdělávání a její zabezpečování v prostředí vysokých škol. Perspektivy jakosti: čtvrtletník pro získávání poznatků a šíření znalostí o managementu jakosti, 1, 8–12.Search in Google Scholar

Jarvis, D. S. L. (2014). Regulating higher education: Quality assurance and neo-liberal managerialism in higher education – A critical introduction. Policy and Society, 33, 155–166.10.1016/j.polsoc.2014.09.005Search in Google Scholar

Keçetep, İ. and Özkan, İ. (2014). Quality Assurance in the European Higher Education Area. Procedia-Social and Behavioral Sciences, 141, 660–664.10.1016/j.sbspro.2014.05.115Search in Google Scholar

Klem, A. M. and J. P. Connell. (2004). Relationships matter: Linking teacher support to student engagement and achievement. Journal of school health, 74, 262–273.10.1111/j.1746-1561.2004.tb08283.xSearch in Google Scholar

Klenk, T. and Seyfried, M. (2016). Institutional Isomorphism and Quality Management: Comparing Hospitals and Universities. Towards A Comparative Institutionalism: Forms, Dynamics And Logics Across The Organizational Fields Of Health Care And Higher Education (Research in the Sociology of Organizations). Emerald Group Publishing Limited, 45, 217–242.10.1108/S0733-558X20150000045020Search in Google Scholar

Kluse, C. (2009). TQM and the Government: The Importance of Leadership and Personal Transformation. Journal for Quality & Participation, 32, 27–31.Search in Google Scholar

Lapina, I., Kairiša, I. and Aramina, D. (2015). Role of Organizational Culture in the Quality Management of University. Procedia – Social and Behavioral Sciences, 213, 770–774. 20th International Scientific Conference Economics and Management.10.1016/j.sbspro.2015.11.472Search in Google Scholar

Lee, M. (2016). Competitive Strategy for Successful National University Hospital Management in the Republic of Korea. Osong Public Health Res Perspect, 7, 149–156.10.1016/j.phrp.2016.02.002Search in Google Scholar

Lomas, L. (2004). Embedding quality: the challenges for higher education. Quality Assurance in Education, 12, 244–56.10.1108/09684880410561604Search in Google Scholar

Nikel, J. and Lowe, J. (2010). Talking of fabric: A multi-dimensional model of quality in education. Compare, 40, 589–605.10.1080/03057920902909477Search in Google Scholar

Powell, T. C. (1995). Total quality management as competitive advantage: A review and empirical study. Strategic management journal, 16, 15–37.10.1002/smj.4250160105Search in Google Scholar

Prisăcariu, A. (2014). Approaches of Quality Assurance Models on Adult Education Provisions. Procedia-Social and Behavioral Sciences, 142, 133–139.10.1016/j.sbspro.2014.07.623Search in Google Scholar

Rahman, H. B. A, Khalifah, Z. B., Arif, S. B., Sirin, R. B., Abidin, H. B. Z. and Sulong, N. B. (2004). Kajian mengenai tahap kualiti pendidikan tinggi dari perpektif pelajar di Universiti Teknologi Malaysia. Pusat Pengajian Penyelidikan. Universiti Teknolgi Malaysia. Monograph. Vol: 75017.Search in Google Scholar

Roldán, J. L., Leal-Rodríguez, A. L. and Leal, A. G. (2012). The influence of organisational culture on the Total Quality Management programme performance. Investigaciones Europeas de Dirección y Economía de la Empresa, 18, 183–189.10.1016/j.iedee.2012.05.005Search in Google Scholar

Rothstein, J. (2008). Teacher quality in educational production: Tracking, decay, and student achievement (No. w14442). National Bureau of Economic Research.10.3386/w14442Search in Google Scholar

Sacilotto-Vasylenko, M. (2013). Bologna process and initial teacher education reform in France. International Perspectives on Education and Society, 19, 3–24.10.1108/S1479-3679(2013)0000019006Search in Google Scholar

Saidu, S. and Saidu, S. S. (2015). The impact of educational resources on curriculum implementation in Nigeria. Journal of Education, Arts and Humanities, 3, 59–63.Search in Google Scholar

Stimac, H. and Katic, S. (2015). Quality Assurance In Higher Education. Interdisciplinary Management Research, 11, 581–591.Search in Google Scholar

Thompson, N. (2000). Theory and practice in human services. Buckingham, UK: Open University.Search in Google Scholar

Todorut, A. V. (2016). A New Architecture of Quality in Education. Quality-Access to Success, 17, 60–63.Search in Google Scholar

Todorut, A. V. and Bojincă, M. (2013). Total Quality Management and Quality Culture. Quality-Access to Success, 14, 79–82.Search in Google Scholar

Wang, L. (2014). Quality assurance in higher education in China: Control, accountability and freedom. Policy and Society, 33, 253–262.10.1016/j.polsoc.2014.07.003Search in Google Scholar

Wilkinson, A. and Witcher, B. (1993). Holistic TQM must take account of political processes. Total Quality Management, 4, 47–56.10.1080/09544129300000006Search in Google Scholar

eISSN:
1804-8285
Language:
English
Publication timeframe:
4 times per year
Journal Subjects:
Business and Economics, Political Economics, Macroecomics, Economic Policy, Law, European Law, other