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Mobile marketing in the process of building value for generation Y on the tourist market


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8 The survey titled „Millenialsi - pokolenie Ubera” was ordered by Uber and conducted by research company Kantar MillwardBrown from November 15 to November 17, 2016 using the CAWI technique within the IBIS panel, on a sample of 501 respondents, inhabitants of big cities aged 18 to 35: http://www.wirtualnemedia.pl/artykul/polscy-millenialsi-to-optymisci-ktorzy-nie-wyobrazaja-sobie-zycia-bez-aplikacji-mobilnych# [viewed: 11.20.2017].Search in Google Scholar

9 Badanie „Millenialsi - pokolenie Ubera” …op. cit.Search in Google Scholar

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15 Internet use, report on the research number 49/2017, CBOS, Warsaw, April 2017 electronic document, (www.cbos.pl).Search in Google Scholar

16 Por. J. Kall, (2015). Branding na smartfonie, Komunikacja mobilna marki, Oficyna a Wolters Kluwer business, Warszawa, p. 69.Search in Google Scholar

17 This thesis has been confirmed also by the surveys conducted by CBOS, see: Internet use, report on research number 49/2017, CBOS, Warsaw, April 2017 electronic document, (www.cbos.pl).Search in Google Scholar

18 M. Castells, M. Fernandez-Ardevol, J.L. Qiu, A. Sey, (2009). Mobile Communication and Society: A Global Perspective, MIT Press, Cambridge, s. 252, as cited in: J. Kall, Branding na smartfonie. Komunikacja mobilna marki, Oficyna Wolters Kluwer, Warszawa 2015, p. 64.Search in Google Scholar

19 T. Schadler, J. Bernoff, J. Ask, The Mobile Mind Shift: Engineer Your Business to Win in the Mobile Moment, Groundswell Press, Cambridge, as cited in J. Kall, (2016) Planowanie komunikacji mobilnej marki, Nierówności Społeczne a Wzrost Gospodarczy, No. 1 (45), p. 277.Search in Google Scholar

20 In 2018 75% of global Internet consumption will take place on mobile devices and 60% of spending on Internet advertising will be allocated to the mobile segment. The spending on mobile advertising is supposed to reach USD134bn in 2018, which is more than total spending on advertisements in journals, magazines and outdoor advertising - data based on the research of media house Zenith www.wirtualnemedia.pl (viewed 10.10.2017 r.)Search in Google Scholar

21 The application of this scale in the survey was a kind of special treat for the respondents - representatives of generation Y, who regard "likes" as a measure of popularity and are "their main currency" in the virtual environment.Search in Google Scholar

22 Poles' low awareness of the QR technology has been shown by, among others, the results of Research.NK and Socializer surveys. Commenting on the results of research, the president of the management of Socializer even concluded that QR codes are more of a popular tool among marketing specialists, than value for consumers and predicted that the "era of QR codes won't arrive here" and QR codes will slowly be replaced by more developed technologies e.g. geolocation technologies combined with image recognition (the photograph of a product will enable the client to obtain information about the product, which additionally will be targeted according to his location), https://prnews.pl/qr-kody-nie-hipnotyzuja-wyniki-badania-research-nk-22166 (viewed 10.10.2017 r.).Search in Google Scholar

23 M. Sypniewski (2012). Po co nam QR kody, Marketing w Praktyce 2012, No. 2, p. 45.Search in Google Scholar

24 Fotokody (QR Code) - wszystko co powinieneś o nich wiedzieć, http://www.wbx.pl/blog/fotokody-qr-code-wszystko- co-powinienes-o-nich-wiedziec9 viewed 10.10.2017 r.).Search in Google Scholar

25 Mobile application is defined as software working on mobile devices. There are many types and classifications of mobile applications. Most often they are divided according to application and functionality (e.g. banking applications, games, business applications, information applications etc.), price (paid, free, freemium) or availability (client applications - created to satisfy the needs of the clients, which connect to a special server on the Internet (requiring access to the Internet), or independent applications which need no access to the Internet, dictionary of mobile marketing terms, www.marketingmobilny.pl (viewed 20.09.2017 r.).Search in Google Scholar

26 For example, research shows that vouchers from text messages are used ten times more often than paper vouchers from journals. The efficiency of SMS as a marketing tool, http://marketingmobilny.pl/skutecznosc-sms-jako-narzedzia-marketingu/ (viewed 10.10.2017 r.).Search in Google Scholar

27 More on the subject of benefits generated by mobile vouchers see: www.interaktywnie.com/iab/kupony-na-telefon- nad-czym-warto-pracować (viewed 10.10.2017r.).Search in Google Scholar

28 www.blog.qpony.pl (viewed 10.10.2017 r.).Search in Google Scholar

29 Raport Perspektywy rozwojowe MOBILE ONLINE W POLSCE, red. naukowa P. Kolenda, IAB Polska, p. 25.Search in Google Scholar

30 Raport Komunikacja mobilna w biznesie. Trendy, narzędzia, efekty, SMSAPI we współpracy z IPSOS, 2016. The report was prepared on the basis of a survey conducted by means of phone interviews on a sample of 200 Polish companies and 1010 respondents older than 15 from the whole country (electronic document).Search in Google Scholar

31 Skuteczność SMS jako narzędzia marketingu, http://marketingmobilny.pl/skutecznosc-sms-jako-narzedzia-marketingu/ (viewed 10.10.2017 r.).Search in Google Scholar

32 A. Sznajder, Technologie mobilne w marketingu, Oficyna Wolters Kluwer, Warszawa 2014, p. 96.Search in Google Scholar

33 O. Witczak, M. Buszman-Witańska, (2016). Media w promocji usług systemowych na przykładzie Parku Śląskiego. Studia Ekonomiczne. Zeszyty Naukowe. Katowice: Uniwersytet Ekonomiczny w Katowicach, No. 262, p. 44.Search in Google Scholar