Factors Influencing the Choice and Quality Assessment of Hotel Facilities in Poland
, , and | Jun 16, 2017
Published Online: Jun 16, 2017
Page range: 170 - 181
Received: Jan 04, 2017
Accepted: Mar 22, 2017
DOI: https://doi.org/10.1515/foli-2017-0014
Keywords
© University of Szczecin
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The aim of this study was to investigate the effect of selected factors on the choice of hotel facilities by customers. Particular attention was focused on the perception of the quality of services by consumers. The field research, the results of which are presented in the article, was conducted on a nationwide sample of 1,000 persons aged from 15 to 70 according to the author’s questionnaire.