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In this article is drawn attention to the social aspects of improving the quality of production. The relationship between the development of technology and society is still underappreciated. There is a vital need to make technical managers aware of the rules governing interpersonal relationships. This theoretical article aims to bring the basic concepts of social sciences closer to recipients focused on constant improvement of the production quality. The essence of the work process is primarily the fact that it is done by a human being and mostly in a group of people. This is related to the consequences of sociological nature to which managers do not pay enough attention. Instead of focusing on social and interpersonal problems they are dealing with organizational issues. The conclusion of consideration leads to underlining the need for constant improvement - manager training in social engineering principles.