Competitiveness Through the Integration of Logistics Activities in SMEs

Abushaikha, I. 2018. The influence of logistics clustering on distribution capabilities: a qualitative study. International Journal of Retail & Distribution Management, 46(6), 577-594.10.1108/IJRDM-01-2018-0018Search in Google Scholar

Abushaikha, I., Salhieh, L., Towers, N. 2018. Improving distribution and business performance through lean warehousing. International Journal of Retail & Distribution Management, 46(8), 780-800.10.1108/IJRDM-03-2018-0059Search in Google Scholar

Aharonovitz, M.C.S., Vieira, J.G.V., Suyama, S.S. 2018. How logistics performance is affected by supply chain relationships. The International Journal of Logistics Management, 29, 284-307.10.1108/IJLM-09-2016-0204Search in Google Scholar

Akinc, U., Meredith, J.R. 2015. Make-to-forecast: customization with fast delivery. International Journal of Operations & Production Management, 35(5), 728-750.10.1108/IJOPM-12-2012-0567Search in Google Scholar

Aktürk, B.K., Kurt, M. 2016. An empirical study of the relationship between knowledge management practices and strategy formulation capabilities. Procedia – Social and Behavioral Sciences, 235, 739-745.10.1016/j.sbspro.2016.11.075Search in Google Scholar

Bai, C., Sarkis, J. 2013. Flexibility in reverser logistics: a framework and evaluation approach. Journal of Cleaner Production, 47, 306-318.10.1016/j.jclepro.2013.01.005Search in Google Scholar

Bakara, M.A.A., Jaafar, H.S. 2016. Malaysian Logistics Performance: A Manufacturer’s Perspective. Procedia - Social & Behavioral Sciences 224, 571-578.10.1016/j.sbspro.2016.05.442Search in Google Scholar

Basic, R., Skender, H.P. 2017. Delivery reliability in outbound vehicle distribution-a factor of successfully automotive supply chain. International Scientific Conference Business Logistics in Modern Management, 17:265-280.Search in Google Scholar

Bozkurt, O.C., Kalkan, A. 2013. Strategic focus in Turkish SMEs: emergent or deliberate strategies? Procedia – Social and Behavioral Sciences, 99, 929-937.10.1016/j.sbspro.2013.10.566Search in Google Scholar

Brekalo, L., Albers, S., Delfmann, W. 2013. Logistics alliance management capabilities: where are they? International Journal of Physical Distribution & Logistics Management, 43(7), 529-543.10.1108/IJPDLM-06-2012-0194Search in Google Scholar

Bushuev, M.A. 2018. Delivery performance improvement in two-stage supply chain. International Journal of Production Economics, 195, 66-73.10.1016/j.ijpe.2017.10.007Search in Google Scholar

Coyle, J.J., Bardi, E.J., Langley C.J. 2003. The management of business logistics: a supply chain perspective. 7th ed. Canada: Thomson Learning.Search in Google Scholar

CSCMP (Council of supply chain management professionals). 2012. CSCMP supply chain management definitions. Available: www.cscmp.org.Search in Google Scholar

De Keizer, M., Akkerman, R., Grunow, M., Bloemhof, J.M., Van der Vorst, J.G.A.J. (2017). Logistics network design for perishable products with heterogeneous quality decay. European Journal of Operational Research, 262(2), 535-549.10.1016/j.ejor.2017.03.049Search in Google Scholar

Dietrich, B., Ettl, M., Lederman, R.D., Petrik, M. 2012. Optimizing the end-to-end value chain through demand shaping and advanced customer analytics. Proceedings of the 11th International Symposium on Process Systems Engineering, 15-19 July, Singapore. Available at <https://marek.petrik.us/pub/Dietrich2012.pdf>10.1016/B978-0-444-59507-2.50002-0Search in Google Scholar

Durugbo, C., Tiwari, A., Alcock, J.R. 2014. Managing integrated information flow for delivery reliability. Industrial Management & Data Systems, 114(4), 628-651.10.1108/IMDS-10-2013-0430Search in Google Scholar

Falkena, H. 2000. SMEs access to finance in South Africa: A supply side Regulatory Review. Report by the Task group of the Policy Board of Financial Services and Regulations. Cape Town: Kluwer Publishers.Search in Google Scholar

Fancello, G., Schintu, A., Serra, P. 2018. An experimental analysis of Mediterranean supply chains through the use of cost KPIs. Transportation Research Procedia, 30, 137-146.10.1016/j.trpro.2018.09.016Search in Google Scholar

Feng, F., Pang, Y., Lodewijks, G., Li, W. 2017. Collaborative framework of an intelligent agent system for efficient logistics transport planning. Computers & Industrial Engineering, 112, 551567.10.1016/j.cie.2016.12.044Search in Google Scholar

Fernarndes, D.W., Moori, R.G., Filho, V.A.V. 2018. Logistics service quality as a mediator between logistics capabilities and customer satisfaction. Revista de Gastao, 25(4), 388-372.10.1108/REGE-01-2018-0015Search in Google Scholar

Gaini, A. 2017. The logistics performance effect in international trade. The Asian Journal of Shipping & Logistics, 33(2), 279-288.10.1016/j.ajsl.2017.12.012Search in Google Scholar

Garson, G.D. 2016. Partial Least Squares: Regression and Structural Equation Models. Available <www.statustucalassociates.comSearch in Google Scholar

González-Rodríguez, M.R., Jiménez-Caballero, J.L., Martín-Samper, R.C., Köseoglu, M.A., Okumus, F. 2018. Revisiting the link between business strategy and performance: evidence from hotels. International Journal of Hospitality Management, 72, 21-31.10.1016/j.ijhm.2017.11.008Search in Google Scholar

Gravetter, F.J., Wallnau, L.B. 2016. Statistics for the behavioral sciences. 10ed. Boston, USA: Cengage Learning.Search in Google Scholar

Gunasekaran, A., Subramanian, N., Papadopoulos, T. 2017. Information technology for competitive advantage within logistics and supply chains: a review. Transportation Research Part E: Logistics & Transportation Review, 99, 14-33.10.1016/j.tre.2016.12.008Search in Google Scholar

Hagen, B., Zucchella, A., Cerchiello, P., De Giovanni, N. 2012. International strategy and performance-clustering strategy types of SMEs. International Business Review, 21(3), 369-382.10.1016/j.ibusrev.2011.04.002Search in Google Scholar

Hansen, Z.N.L., Larsen, S.B., Nielsen, A.P., Groth, A., Gregersen, N.G., Ghosh, A. 2018. Combining or separating forward and reverse logistics. The International Journal of Logistics Management, 29(1), 216-236.10.1108/IJLM-12-2016-0299Search in Google Scholar

Hart, M., Lukoszová, X., Kubíková, J. 2013. Logistics management based on demand forecasting. Research in Logistics & Production, 3(1), 71-80.Search in Google Scholar

Hill, C.A., Zhang, G.P., Miller, K.E. 2018. Collaborative planning, forecasting and replenishment and firm performance: an empirical evaluation. International Journal of Production Economics, 196, 12-23.10.1016/j.ijpe.2017.11.012Search in Google Scholar

Hofmann, E., Rutschmann, E. 2018. Big data analytics and demand forecasting in supply chains: a conceptual analysis. The International Journal of Logistics Management, 29(2), 739-766.10.1108/IJLM-04-2017-0088Search in Google Scholar

Holl, A., Mariotti, I. 2018. Highways and firm performance in the logistics industry. Journal of Transport Geography, 72, 139-150.10.1016/j.jtrangeo.2018.08.021Search in Google Scholar

Jack, E.P., Powers, T.L., Skinner, L. 2010. Reverse logistics capabilities: antecedents and cost savings. International Journal of Physical Distribution & Logistics Management, 40(3), 228-246.10.1108/09600031011035100Search in Google Scholar

Jena, N., Seth, N. 2016. Factors influencing logistics cost and service quality: a survey within the Indian steel sector. Industrial and Commercial Training, 48(4), 199-207.10.1108/ICT-09-2015-0057Search in Google Scholar

Jena, N., Seth, N. 2016. Investigating the perceptions of Indian employees on logistics network and logistics cost on Indian steel sector. Asia Pacific Journal of Marketing and Logistics, 28(3), 565-574.10.1108/APJML-09-2015-0144Search in Google Scholar

Johnson, B., Christensen, L. 2012. Educational research: quantitative, qualitative and mixed approaches. 4th ed. Thousand Oaks, California: Sage.Search in Google Scholar

Kain, R., Verma, A. 2018. Logistics management in supply chain – an overview. Materials Today: Proceedings, 5(2), 3811-3816.10.1016/j.matpr.2017.11.634Search in Google Scholar

Khosrow-Pour, M. 2006. Emerging trends and challenges in information technology management. USA: British Cataloging in Publications Data.Search in Google Scholar

Kohn, J.W., McGinnis, M.A., Kara, A. 2011. A structural equation model assessment of logistics strategy. The International Journal of Logistics Management, 22(3), 284-305.10.1108/09574091111181336Search in Google Scholar

Kussing, U., Pienaar, W.J. 2016. Product returns and reverse logistics management. In Vogt, P. 2016. Business Logistics Management. 5th Ed. Cape Town, South Africa: Oxford.Search in Google Scholar

Ilker E., Sulaiman A., Musa, R., Sunusi A. 2016. Comparison of convenience sampling and purposive sampling. American Journal of Theoretical and Applied Statistics, 5(1), 1-4.10.11648/j.ajtas.20160501.11Search in Google Scholar

Lia, S., Ragu-Nathanb, B., Ragu-Nathanb, T.S., Raob, S. 2006. The impact of supply chain management practices on competitive advantage and organizational performance. Omega, 34, 107-124.10.1016/j.omega.2004.08.002Search in Google Scholar

Liao, K., Marsillac, E., Johnson, E., Liao, Y. 2011. Global supply chain adaptations to improve financial performance: supply base establishment and logistics integration. Journal of Manufacturing Technology Management, 22(2), 204-222.10.1108/17410381111102225Search in Google Scholar

Liao, T.Y. 2018. Reverse logistics network design for product recovery and remanufacturing. Applied Mathematical Modelling, 60, 145-163.10.1016/j.apm.2018.03.003Search in Google Scholar

Ling-Yee, L., Ogunmokun, G.O. 2008. An empirical study of manufacturing flexibility of exporting firms in China: How do strategic and organisational contexts matter? Industrial Marketing Management, 37:738-751.10.1016/j.indmarman.2007.05.007Search in Google Scholar

Lui, J., Mantin, B., Wang, H. 2014. Supply chain coordination with customer returns and refund-dependent demand. International Journal of Production Economics, 148:81-89.10.1016/j.ijpe.2013.11.009Search in Google Scholar

Marchesini, M.M.P., Alcântara, R.L.C. 2016. Logistics activities in supply chain business process: A conceptual framework to guide their implementation. The International Journal of Logistics Management, 27, 6-30.10.1108/IJLM-04-2014-0068Search in Google Scholar

Marino, G., Zotteri, G.& Montagna, F. 2018. Consumer sensitivity to delivery lead time: a furniture retail case. International Journal of Physical Distribution & Logistics Management, 48(6), 610-629.10.1108/IJPDLM-01-2017-0030Search in Google Scholar

Matijošius, J., Vasiliauskas, A.V., Vasilienė-Vasiliauskienė, V., Krasodomskis, Z. 2016. The assessment of importance of the Factors that predetermine the quality of a service of transportation by Road Vehicles. Procedia Engineering 134, 422-429.10.1016/j.proeng.2016.01.034Search in Google Scholar

McFarlane, D., Giannikas, V., Lu, W. 2016. Intelligent logistics: involving the customer. Computers in Industry, 81, 105-115.10.1016/j.compind.2015.10.002Search in Google Scholar

Mellat-Parast, M., Spillan, J.E. 2014. Logistics and supply chain process integration as a source of competitive advantage: An empirical analysis. The International Journal of Logistics Management, 25(2), 289-314.10.1108/IJLM-07-2012-0066Search in Google Scholar

Morgan, T.R., Richey Jr, R.G., Autry, C.W. 2016. Developing a reverse logistics competency: the influence of collaboration and information technology. International Journal of Physical Distribution & Logistics Management, 46(3), 293-315.10.1108/IJPDLM-05-2014-0124Search in Google Scholar

Murfield, M., Boone, C.A., Rutner, P., Thomas, R. 2017. Investigating logistics service quality in omni-channel retailing. International Journal of Physical Distribution & Logistics Management, 47(4), 263-296.10.1108/IJPDLM-06-2016-0161Search in Google Scholar

Omoruyi, O. 2018. Influence of information technology on logistics integration and delivery reliability of small and medium enterprises in Gauteng Province. International Journal of eBusiness & eGovernment Studies, 10, 34-50.Search in Google Scholar

Pal, R. 2017. Value creation through reverse logistics in used clothing networks. The International Journal of Logistics Management, 28(3), 864-906.10.1108/IJLM-11-2016-0272Search in Google Scholar

Pan, S., Giannikas, V., Han, Y., Grover-Silva, E., Qiao, B. 2017. Using customer related data to enhance e-grocery home delivery. Industrial Management & Data Systems, 117(9), 1917-1933.10.1108/IMDS-10-2016-0432Search in Google Scholar

Park, M., Lee, D., Shin, K., Park, J. 2010. Business integration model with due date re-negotiations. Industrial Management & Data Systems, 110(3), 415-432.10.1108/02635571011030051Search in Google Scholar

Pienaar, W., Vogt, J. 2016. Business logistics management. 5th ed. Oxford University Press, South Africa: Cape Town.Search in Google Scholar

Praiogo, D., Oke, A., Olhager, J. 2016. Supply chain processes: linking supply logistics integration, supplier performance, learn processes and competitive performance. International Journal of Operations & Production Management, 36(2), 220-238.10.1108/IJOPM-03-2014-0129Search in Google Scholar

Qureshi, M.N., Kumar, D., Kumar, P. 2007. Modeling the logistics outsourcing relationship variables to enhance shippers’ productivity and competitiveness in logistical supply chain. International Journal of Productivity and Performance Management, 56(8), 689-714.10.1108/17410400710833001Search in Google Scholar

Rahimi, F., Fallah, S. 2015. Study of organisational life cycle and its impact on strategy formulation. Procedia – Social and Behavioral Sciences, 207, 50-58.10.1016/j.sbspro.2015.10.152Search in Google Scholar

Sigalas, C, 2015. Competitive advantage: the known unknown concept. Management Decision, 53(9), 2004-2016.10.1108/MD-05-2015-0185Search in Google Scholar

Silalahi, S.L.Br., Handayani, P.W., Munajat,Q. 2017. Service quality analysis for online transportation services: case study of GO-JEK. Procedia Computer Science 124, 487-495.10.1016/j.procs.2017.12.181Search in Google Scholar

Singh, R.K., Chaudhary, N., Saxena, N. 2018. Selection of warehouse location for a global supply chain: a case study. IIMB Management Review. Available at: https://doi.org/10.1016/j.iimb.2018.08.00910.1016/j.iimb.2018.08.009Open DOISearch in Google Scholar

Sohn, J.I., Woo, S.H., Kim, T.W. 2017. Assessment of logistics service quality using the Kano model in a logistics-triadic relationship. The International Journal of Logistics Management, 28(2), 680-698.10.1108/IJLM-09-2015-0172Search in Google Scholar

Spillan, J.E., McGinnis, M.A., Kara, A., Yi, J.L. 2013. A comparison of the effect of logistics strategy and logistics integration on firm competitiveness in the USA and China. The International Journal of Logistics Management, 24(2), 153-179.10.1108/IJLM-06-2012-0045Search in Google Scholar

Stapleton, D., Pati, S., Beach, E., Julmanichoti, P. 2004. Activity-based costing for logistics and marketing. Business Process Management Journal, 10(5), 584-597.10.1108/14637150410559243Search in Google Scholar

Švárová, M., Vrchota, J. 2014. Influence of competitive advantage on formulation business strategy. Procedia Economics & Finance, 12, 687-694.10.1016/S2212-5671(14)00394-3Search in Google Scholar

Tabachnick, B.G. & Fidell, L.S. 2007. Using multivariate statistics. 5th ed. New York: Allyn and Bacon.Search in Google Scholar

Taschner, A. 2016. Improving SME logistics performance through benchmarking. Benchmarking: An International Journal, 23(7), 1780-1797.10.1108/BIJ-03-2015-0029Search in Google Scholar

Tiemessen, H.G.H., Fleischmann, M., Van Houtum, G.J., Van Nunen, J.A.E.E., Pratsini, E. 2013. Dynamic demand fulfilment in spare parts networks with multiple customer classes. European Journal of Operational Research, 228(2):367-380.10.1016/j.ejor.2013.01.042Search in Google Scholar

Vinzi, V.E., Chin, W.W., Henseler, J., Wang, H. 2010. Handbook of partial least squares: concepts, methods and application. Heidelberg, Germany: Springer-Verlag.Search in Google Scholar

Wong, W.P., Soh, K.L., Chong, C.L., Karia, N. 2015. Logistics firm’s performance: efficiency and effectiveness perspectives. International Journal of Productivity and Performance Management, 64(5), 686-701.10.1108/IJPPM-12-2013-0205Search in Google Scholar

Yu, K., Cadeaux, J., Song, H. 2017. Flexibility and quality in logistics and relationships. Industrial Marketing Management, 62, 211-225.10.1016/j.indmarman.2016.09.004Search in Google Scholar

Zailani, S., Jafarzadeh, S., Iranmanesh, M., Nikbin, D., Selim, N.I.I. 2018. Halal logistics service quality: conceptual model and empirical evidence. British Food Journal, 120(11), 2599-2614.10.1108/BFJ-07-2017-0412Search in Google Scholar