Management Methods and Concepts for Building Competitive Advantage in Hospitality Companies

1. Bielski I. (2001). A method of forming competitive advantages. In J. Kotwicz-Jawor (Ed.), Entrepreneurship and competitiveness (pp. 199-203), vol. IV. Warsaw: Bellona. [in Polish]Search in Google Scholar

2. Cyrkon E. (2000). Compendium of knowledge about the economy. Warsaw - Poznan: PWN. [in Polish]Search in Google Scholar

3. Haffer M. (1997). The benchmarking process as a method of improving enterprise management. Katowice: Wydawnictwo AE Katowice, [in Polish]Search in Google Scholar

4. ZigbickiB. (1998). The methodology of benchmarking in large and small enterprises (in selected U.S. companies). Zeszyty Naukowe AE w Krakowie 506,117-130. [in Polish]Search in Google Scholar

5. Zimniewicz K. (2009). Modem management concepts and methods. Warsaw: PWE. [in Polish]Search in Google Scholar

6. Bogan Ch.E., English M.J. (2006). Benchmarking as a key to best practices. Gliwice: Wyd. Helion. [in Polish]Search in Google Scholar

7. Fisher R.S., White M.A. (2000). Downsizing in a learning organization: are there hidden costs ? Academy of Management Review25(1), 244-251.10.5465/amr.2000.2791613Search in Google Scholar

8. Gierczak B. (2013). The influence of strategic alliances on conducting benchmarking in air transport tourism. In R. Pawlusinski (Ed.), Contemporary conditions and problems of tourism development (pp. 215-223). Krakow: Wyd. Instytut Geografii i Gospodarki Przestrzennej UJ. [in Polish]Search in Google Scholar

9. Brodowska-Szewczuk J. (2009). Competitiveness of enterprises and the source of competitive advantage. Zeszyty Naukowe, Seria:AdministracjaiZarzqdzanie 80,92-93. [inPolish]Search in Google Scholar

10. Godziszewski B. (2001). Resource considerations of corporate strategy. Torun: UMK. [in Polish]Search in Google Scholar

11. Targalski J. (2003). Entrepreneurship and management. Warsaw: Wyd. C.H. Beck, [in Polish]Search in Google Scholar

12. SopiAska A. (1998). The problem of competitive advantages in contemporary economy. Przeglqd Organizacji 6, 7-8. [in Polish]Search in Google Scholar

13. Pierscionek Z. (1996). Strategies for company development. Warsaw: PWE. [in Polish]Search in Google Scholar

14. Pierscionek Z. (2003). Competitive and development strategies of companies. Warsaw: PWN. [in Polish]Search in Google Scholar

15. Strategor. (1997). Company management. Warsaw: PWE. [in Polish]Search in Google Scholar

16. Hamel G., Prahalad C.K. (1999). Competing for the future. Warsaw: Business Press, [in Polish]Search in Google Scholar

17. Carr D.K.,Hard K.J., TrahantW.J. (1998). Managing the change process. Warsaw: PWN. [in Polish]Search in Google Scholar

18. Karlof B. (1992). Business strategy. Concepts and models - a guide. Warsaw: Biblioteka menedzera i bankowca. [in Polish]Search in Google Scholar

19. Ma H. (1999). Constellation of competitive advantage: components and dynamics. Management Decision 37(4), 348-355.10.1108/00251749910269393Search in Google Scholar

20. Maciag J. (2010). The system of service quality management: principles and methods (as demonstrated by tourist and recreational services). Katowice: AWF Katowice, [in Polish]Search in Google Scholar

21. Patucha K. (2008). Modern methods of production management support. Organizacja i Zarzqdzanie 2, 69-82. [in Polish]Search in Google Scholar

22. LendzionJ.P., Stankiewicz-Mroz A. (2005). Introduction to organization and management. Krakow: Oficyna Ekonomiczna. [in Polish]Search in Google Scholar

23. Warren C.M. (2002). Benchmarking corporate real estate; fundamentals of measurement. Pacific Rim Property Research Journal8[4), 277-285.10.1080/14445921.2002.11104129Search in Google Scholar

24. Hammer M., ChampyJ. (1996). Reengineering the enterprise. Warsaw: Neumann Management Institute, [in Polish]Search in Google Scholar

25. Sherman D.H., Zhu J. (2006). Benchmarking with quality-adjusted DEA (Q-DEA) to seek lower-cost high-quality service with data envelopment analysis: Evidence from a U.S. bank application. Annals of Operations Research 145(1), 301-319.10.1007/s10479-006-0037-4Search in Google Scholar

26. Dahlgaard J.J. et al. (2000). Fundamentals of quality management. Warsaw: PWN. [in Polish]Search in Google Scholar

27. Bendkowski J., Bendkowski J. (2008). Practical management of organizations, managerial competence. Gliwice: Wyd. Politechniki Slqskiej. [in Polish]Search in Google Scholar

28. Kuczewska J. (2007). European benchmarking procedure. Programs and activities. Warsaw: PARP. [in Polish]Search in Google Scholar

29. The usefulness of a variety of management tools for the assessment of managers. (2001). Zarzqdzanie na Swiecie 10, 22-28. [in Polish] Search in Google Scholar