<abstract xmlns="http://www.w3.org/1999/xhtml">

Nowadays, corporate culture has become a strategic priority for companies. It is an important part of companies, as it indicates the overall trend in the behaviour of employees' work relations and processes. At the same time, corporate culture helps employees understand the company, identify with the company's goals, and become part of the company. Some authors consider corporate culture to be the main characteristic that distinguishes successful companies. If a company exhibits a high level of culture, its organizational performance also increases. Therefore, we consider corporate culture to be an integral part of every company. Data for the research was obtained through an online questionnaire. Subsequently, we used the statistical program IBM SPSS 25. To determine the existence of a relationship between company size and corporate culture and between industry and corporate culture, we used Pearson’s χ2 test for contingency tables, as the variables are qualitative. Subsequently, we evaluated the strength of the relationship based on Cramer's V. Subsequently, correspondence analysis was used to display the use of corporate culture for industries according to SK NACE and company size. Using Pearson's χ2 test, we found that there is a weak relationship between firm size and corporate culture, and a moderate relationship between industry and corporate culture. On the basis of correspondence analysis, we found, for example, that micro-enterprises use a culture of power, medium-sized enterprises use a culture of roles, and the electricity and gas supply industry uses a culture of performance. The added value of the article is the topicality of the research and the fact that the results relate to the Slovak Republic and can serve as a basis for further research. As a limitation of our research, we can consider that not all branches of the Slovak economy were represented according to SK NACE.
</abstract>

Is there an Impact of Company Size and Industry on Corporate Culture? An Empirical Study from the Slovak Republic

<abstract xmlns="http://www.w3.org/1999/xhtml">

Gamification has expanded dramatically in the field of human resource management in recent years. Research that has examined the influence of gamification on changes in candidates' perceptions of personnel selection is still expanding, as the majority of academic work in gamification is related to the field of education. This paper aims to investigate how job seekers perceive selection assessment tools based on gamification through a systematic review. The systematic review contains articles published between 2010 and 2022 and indexed in five databases. In the first stage, 5260 articles are included in our search. We chose as exclusion criteria articles published before 2010, references other than journal articles, reviews, and conference articles. Furthermore, we excluded articles published in languages other than English and French, off-topic articles. After assessing all the references, we selected 21 articles following PRISMA statement. The results highlighted 21 scientific articles covering the following themes: candidates' reactions to gamification tools and serious games, candidates' reactions to gamified selection tests, advantages and limits of gamification, and the performance level of candidates regarding the use of gamification. Limitations and implications for future research were discussed.
</abstract>

Applying Game-Based Approaches in Personnel Selection: a Systematic Literature Review

<abstract xmlns="http://www.w3.org/1999/xhtml">

Training and development efforts are instructional activities within an organization that aim to improve performance. These programs often involve increasing knowledge and skills, abilities that could be reasons for increasing job satisfaction and job performance. A training method is a strategy or technique for developing the knowledge, skills, and abilities of employees so that they can do their given tasks flawlessly. The organization must evaluate the nature of the job, the size of the organization and its employees, the types of employees, and the cost of adopting a training approach. Various organizations have identified and used many training methods based on training materials, time, costs, and types of tasks. The present study selected seven popular methods of training and development used frequently by the Commercial Bank of Bangladesh. For this study, it has been hypothesized that training and development methods positively impact employees’ satisfaction and performance from the perspective of commercial banks in Bangladesh. The current study is empirical in nature, implying the collection of both primary and secondary data. A structured questionnaire was used to collect primary data from employees of twelve commercial banks. The 250 questionnaires were distributed to the employees and collected. After sorting out the primary data, 200 questionnaires were used for analysis. The present study revealed that the informal learning method of training and development has a significant positive impact on employees’ satisfaction and performance in commercial banks in Bangladesh. The other two methods of training and development, i.e. job rotation and seminars, have a significant positive impact on creating employee satisfaction in the commercial banks of Bangladesh.
</abstract>

The Effect of Training and Development Methods on Employee Satisfaction and Performance in Commercial Banks

<abstract xmlns="http://www.w3.org/1999/xhtml">

This study aims to understand the use of chatbots in Customer Service and their potential benefits for companies. The research includes a literature review combined with a bibliometric analysis using the Scopus database as raw data for the usage of the VOSviewer application. The article identifies the important topics on which scholars have focused, in order to serve as a reference for the future research and discussions of chatbots. The first goal was to understand what bots are, how they can be classified and how they work. The second objective was to analyse the specific case of chatbots, know their characteristics in-depth, their operation and some platforms for their creation function without programming. The last objective was based on identifying the development opportunities for bots in the company and the benefits they bring. The results indicated that the main advantages associated with bots in the field of business management are related to the areas of marketing, e-commerce and human resources. The research found that chatbots can offer 24-hour customer service and improve customer satisfaction through natural and efficient interactions. The study also suggests that there are opportunities for chatbots in digital marketing strategies, such as providing personalized recommendations and automating customer service tasks.
</abstract>

A Bibliometric Analysis of Publications on Customer Service Chatbots

<abstract xmlns="http://www.w3.org/1999/xhtml">

The objective of this study is to measure the impact of financial liberalization on the effectiveness of monetary policy in Algeria during the period 1970-2021 using the Autoregressive Distributed Gaps (ARDL) model and analyzing the implications of the financial liberalization policy on the monetary delivery channels as well. In the context of the liberalization of the financial sector, both channels of the exchange rate and financial assets play an effective role in transferring the impact of monetary policy to the real sector compared to the channels of interest rate and bank lending, with central banks relying on the use of indirect tools that depend on market forces to manage their monetary policy. The results of the study also concluded that the policy of financial liberalization represented in loans granted to the private sector as a percentage of GDP positively affects the effectiveness of monetary policy and enhances its ability as a tool to direct the economy towards achieving the goal of economic growth.
</abstract>

The Impact of Financial Liberalization on the Effectiveness of Monetary Policy in Algeria

<abstract xmlns="http://www.w3.org/1999/xhtml">

The paper aims to address a topic of interest, namely: the influence and effect of the major disruptions from recent years on one of the largest important stock markets. The purpose of the paper is to show the influence of these disruptions on the US stock market, considering market efficiency and measuring the estimated Bid-Ask spread. Using daily and weekly data sets over a period of 13 years, based on the closing stock prices of 10 companies listed in the category of the NASDAQ and NYSE stock indexes and calculating the return at (<italic>t</italic>) and (<italic>t+1</italic>) for each stock, the covariance of the two returns at (<italic>t</italic>) and (<italic>t+1</italic>) and using at <italic>t</italic> and (<italic>t+1</italic>) a "rolling window" of 21 days, which represents the trading days, as well as using the weekly data series in the same way, we obtained the relationship between the spread measurement and its size, a strong negative cross-sectional relationship, for which we performed a series of statistical tests summarized in the paper. Later, we split the data for each year separately so that we’d be able to use for each year a cross-sectional regression of the spread over the logarithmic values of the size and we noticed that there is a strong negative relationship between the two of them. According to the results obtained, it can be observed that the strongest negative correlations are in 2019 and 2021 in the case of data with daily frequency and 2020, and 2021 in the case of data with weekly frequency, for an informationally efficient market, where transaction costs are zero and in which the market price contains all the relevant information. The strongly negative correlations recorded can be explained by the fact that strong negative influences took place during these periods, which contributed to the disruption of the stock market and not only. At the same time, these negative correlations on the stock market analyzed in the last period also show a wider spread increase which theoretically shows low liquidity.
</abstract>

National University of Political Studies and Public Administration (SNSPA)

Doctoral School of Management, National University of Political Studies and Public Administration (SNSPA)

The Impact of Disturbances on the US Stock Market’s Spread and Investor Sentiment Through the Perspective of Risk Management

AHEAD OF PRINT

Volume 12 (2024): Issue 1 (March 2024)

Volume 11 (2023): Issue 4 (December 2023)

Volume 11 (2023): Issue 3 (September 2023)

Volume 11 (2023): Issue 2 (June 2023)

Volume 11 (2023): Issue 1 (March 2023)

Volume 10 (2022): Issue 4 (December 2022)

Volume 10 (2022): Issue 3 (September 2022)

Volume 10 (2022): Issue 2 (June 2022)

Volume 10 (2022): Issue 1 (March 2022)

Volume 9 (2021): Issue 4 (December 2021)

Volume 9 (2021): Issue 3 (September 2021)

Volume 9 (2021): Issue 2 (June 2021)

Volume 9 (2021): Issue 1 (March 2021)

Volume 8 (2020): Issue 4 (December 2020)

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Volume 8 (2020): Issue 2 (June 2020)

Volume 8 (2020): Issue 1 (March 2020)

Volume 7 (2019): Issue 4 (December 2019)

Volume 7 (2019): Issue 3 (September 2019)

Volume 7 (2019): Issue 2 (June 2019)

Volume 7 (2019): Issue 1 (March 2019)

Management Dynamics in the Knowledge Economy

Aims and Scope  The aim of Management Dynamics in the Knowledge Economy (MDKE) is to address in an interdisciplinary framework the dynamics of the organization management and its strategic approaches by considering the imperatives and the contingencies of the new societal and economical environments at a local, national or global scale, with a special emphasis on emerging economies.  MDKE aims to foster meaningful academic discussions and to support the exchange of ideas on principles, strategies, models, techniques, methodologies, and applications of management science in all the important fields of interest.  The first issue of MDKE was published in April 2013, both online and in print. The journal was initiated by Prof. Dr. Constantin Brãtianu from the Bucharest University of Economic Studies, Prof. Dr. Florina Pînzaru and Prof. Dr. Alexandra Zbuchea, from the Faculty of Management, National University of Political Studies and Public Administration (SNSPA), Bucharest, Romania. Starting with 2015, the journal is published exclusively online, 4 issues annually. Since 2019 the journal is published in cooperation with de Gruyter, on the Sciendo platform.  As intended from its very beginning, the journal is interested in research that crosses the boundaries of single academic subjects stimulating interdisciplinary, multidisciplinary and transdisciplinary research. Topics can cover research, non-exclusively, in the following domains: management, strategic management, innovation management, change management, international management, organizational behavior, entrepreneurship, leadership and governance, knowledge management, brand management and consumer behavior, business, business process optimization, corporate social responsibility, financial and economic management, e-business and digitalization, and sustainability management.  Types of Submissions  The journal welcomes three types of submissions, namely: conceptual papers, research articles and literature reviews, all of them being subject to a double-blind peer review.  Description of the Peer Review Process  Management Dynamics in the Knowledge Economy is a double-blind peer-reviewed academic publication. Peer review is a key element of scientific publishing, and it serves several main purposes: to filter the research to select the most relevant studies; to improve research quality, by highlighting key points and correcting errors; to help the authors to improve their work, through offering specific comments on the key aspects of a research article: title, abstract, keywords, content and analysis, discussions, conclusions and references.  Regarding the selection of the review-team, to ensure the high-quality and the objectivity of the review, the two reviewers associated to each proposal are selected based on the following principles: they are specialists in the field of the submitted article, and they are from different countries of origin so to support an international perspective.  Abstracting &amp; Indexing  Management Dynamics in the Knowledge Economy is abstracted/indexed in: BASE (Bielefeld Academic Search Engine), CEEOL, DOAJ, EBSCO, ERIH Plus, Index Copernicus, ProQuest, and RePEc – EconPapers and other databases (please visit the A&amp;I section).  Several other A&amp;I service providers are evaluating the journal for inclusion. Please periodically check this section for further information.  Open Access Statement  MDKE is an open access scholarly journal that allows free access to its content (articles, issues). MDKE is available online to the readers without financial, legal, or technical barriers (no article publication charges), based on the theory to keep an article's content intact. Authors can use Creative Commons licenses to specify usage rights of articles.  This journal is licensed under a Creative Commons — Attribution-NonCommercial-NoDerivatives 4.0 International — CC BY-NC-ND 4.0.  Copyright Notice  Authors hold the copyright for the published papers. They can make the respective works available in different situations, such as: on their websites, on universities blackboard systems, as teaching materials, etc.  APC Policy  To publish in Management Dynamics in the Knowledge Economy, authors are not required to pay an Article Processing Charge.  Manuscript Formatting  Formatting – Before publication, all articles undergo a formatting stage in which their format is made compatible to the requirements of the journal MDKE. All authors are asked to comply with the Article Template requirements before submitting their articles, but all accepted articles still require minor alterations in format and style. Once the editorial team agrees on the final version, a final copy of the article will be sent to the authors for approval and then will be sent to the Publishing House to ensure the online publication. After that moment, the papers cannot be altered in any way. For further details, please see Author guidelines page.  Manuscript Submission  Authors should submit their manuscript in a MSWord format, adapted for the Windows operating system and DOC or RTF file to the Editor via the online platform. No hard copies are required.  When submitting an article, no author identification has to be provided in the paper uploaded initially on the platform. If the paper is finally accepted for publication, the final submission should comply with the MDKE Author Guidelines. Please note that submissions not complying with these guidelines will be rejected on formal grounds.  Authors should register and log-in prior to submission. When registering on the platform, we recommend the authors to register themselves as readers as well. This will enable them to easily have access to all the issues of the journal.  By submitting the paper, the authors certify that the study proposed is their own, that they hold the rights to present the information included in the paper and that they give the publication rights to the publishers of the journal. All papers are checked with anti-plagiarism software.  Alongside the manuscript in a MSWord format, two other documents filled and signed should be uploaded: MDKE Originality Statement and Copyright Agreement and Open Access License.  Submission Management  Each submission is acknowledged by one of the members of the editorial team and then the pre-selection begins. At this stage, the members of the editorial team choose to either reject the article directly or to send it to the reviewers for a thorough review. The grounds for immediate dismissal (desk rejection) of a manuscript are the following:   Plagiarism  The standard of English is not considered to be good enough for publication. If English is not the first language of the authors, they should make sure the paper is proofread by a professional or a native speaker.  The manuscript does not fit with the scope of the journal or does not follow rigorously the author’s guidelines and paper template.  The data presented in the article are outdated (either the bibliography is not up-to-date or the research materials are too old).  Each author receives notice of the final decision made by the editorial team which can be of two kinds: a) decision to include the article in the review process or b) decision to reject the article followed by the list of reasons that have led to that decision. Authors whose articles have been rejected for reasons other than fraud can choose to resubmit their work for a second time. If after the second try the article is still not considered a good fit for the journal, then the author is prohibited from resubmitting the work again.  If the article passes this pre-selection then it is sent for peer-review to two professionals with experience in the field. This stage lasts for maximum four weeks, depending on the complexity of the article and the availability of experts in the field. The final decision of the peer-review process can be as follows:    Accepted with no changes – When the paper satisfies all qualitative and quantitative requirements.  Accepted with minor changes – This decisions signal that the article in its present form, with minor modifications is suitable for publication. The authors received the decision followed by the suggestions of the peer reviewers and their submission, after alterations, will step on to the next stage.  Accepted with major changes – Most of the articles submitted to MDKE fall in this category. These are articles which show promise, but they need further elaborate work. Thus, each reviewer sends his or her recommendations and the authors are encouraged to revise their articles, answering to each of these recommendations.  Rejected – This decision signals that there are major concerns over the quality of the scientific materials presented in the paper and that the reviewers consider there is no chance in improving the article in such a way as to become a suitable candidate for publication in MDKE.   After formatting, all articles set to be included in the following issue will appear online according to the publication schedule.  Plagiarism Policy  The editorial board is participating in a growing community of Similarity Check System's users in order to ensure that the content published is original and trustworthy. Similarity Check is a medium that allows for comprehensive manuscripts screening, aimed to eliminate plagiarism and provide a high standard and quality peer-review process.     Archiving  Sciendo archives the contents of this journal in Portico - digital long-term preservation service of scholarly books, journals and collections.  Publication timeline  The editors of the journal accept manuscript submissions all year round. The journal is published quarterly, in March, June, September, and December.  Privacy Statement  The names and email addresses entered in this journal site will be used exclusively for the stated purposes of this journal and will not be made available for any other purpose or to any other party. 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