Challenges for tourism research in the 21st Century

<abstract xmlns="http://www.w3.org/1999/xhtml">Border issues continue to be of interest in tourism literature, most significantly that which focusses on cross-border shopping (e.g., currency values, taxation, security). Borders as destinations are recognized in this area but the notion of shopping as a destination is perhaps less acknowledged. Following a review of the relevant literature, including the presentation of a table summarizing key areas of cross-border tourism research around the world, this paper presents a unique example of a border region with two-way traffic for cross-border shopping tourism: the border between Germany and Switzerland. The particular case is where two cities meet at the border: Konstanz, Germany and Kreuzlingen, Switzerland. An intercept survey and key informant interviews were conducted in both communities in the spring of 2015. The results indicate high levels of traffic for various products and services. And while residents are generally satisfied with cross-border shopping in their communities, there are emerging issues related to volume and, in particular, too many in Konstanz and not enough in Kreuzlingen. The paper concludes with a discussion that includes the development of a model cross-border shopping tourism that recognizes the multiple layers in space and destination. The paper concludes with a proposal to further investigate the particular issues related to the volume on both sides of borders where cross-border shopping is the destination.</abstract>

Department of Business, Cultural and Legal Studies

Cross-border Shopping Tourism: A Switzerland-Germany Case Study

<abstract xmlns="http://www.w3.org/1999/xhtml">Shopping forms a part of tourism activity. It can be the main motivation to travel (shopping tourism), or a parallel tourist action (tourism shopping). Existing literature explores the attributes of products that tourists look for, as souvenirs. However, department stores are increasingly prominent on tour itineraries and promoted by tour guides, exploring the trend of purchasing luxury goods in tourism experience. This study identifies the profile and motivations of tourists to shop in department stores, whose main products refer to global luxury brands and do not show the authenticity of the destination.The research was developed in the department store El Corte Inglés Gaia, the only department store in the Porto destination. A survey was applied in the store during four days to 210 tourists who contacted the tourism office of the store. The results show that purchasing is not the main motivation for travelling, but it is an important activity. The department store is chosen for tourism shopping because of the quality and variety of products and services, personal selling and the advantages of tax refund for non-residents in the European Union. The paper contributes with the idea that shopping should be seen as an important activity in tourism and retailers should enhance the provision of differentiated services and experiences rather than just the authenticity of local products.</abstract>

School of Economics and Management; Polytechnic Institute of Cávado and Ave

Motivations for Tourism Shopping in Department Stores: An Exploratory Research about Tourists’ Profiles Visiting El Corte Inglés Gaia

<abstract xmlns="http://www.w3.org/1999/xhtml">Beginning with the establishment of a Supreme Commission for Tourism and Antiquities’ (SCTA) in 2000, there have been official attempts by the government of Saudi Arabia to encourage domestic tourism in order to tap into the huge amounts that Saudis spend annually on vacations. This paper examines the motivations and attitudes of consumers toward tourism destinations and activities within the country (domestic tourism). Using data collected through a structured self-administered questionnaire, the study finds that familiarity and trust of the local environment, perceptions of the safer domestic environment, and limitations imposed by respondents’ vacation timing are the primary motives for choosing to spend their vacations locally, while lack of quality domestic tourist sites and services (including entertainment facilities), lack of tourism information, insufficient tourism organization services, and the harsh local environmental conditions during summer are factors that ‘push’ people from spending the vacations locally. Attitudes toward domestic tourism are generally negative, although there are significant differences in attitudes between respondents who prefer domestic destinations and those who prefer to travel out of Kingdom. Implications of the findings are outlined and discussed.</abstract>

King Fahd University of Petroleum and Minerals

Motivations and attitudes toward domestic tourism in Saudi Arabia

<abstract xmlns="http://www.w3.org/1999/xhtml">This study focuses on human resource management (HRM) and high performance work practices in small restaurants. Empirical material is collected through interviews aimed at individuals working in the restaurant industry. In the first phase of this study in 2010, ten employees were interviewed, and in the second phase in 2018, five of them were re-interviewed. In 2010, the interviewees were working as employees in a restaurant where well-being was constantly challenged during work. During the second round of interviews in 2018, the interviewees had continued their careers in the sector and worked in five different restaurants. The findings indicate the signs of rapid change within the specific restaurant studied and provide insights into managing well-being at work in the restaurant industry as a whole – an industry that is constantly facing new types of challenges related to new working modes. Findings indicate that well-being at work is a holistic combination of individual and work-level activities; thus, a comprehensive approach to HRM is required.</abstract>

Industrial Engineering and Management Research Unit

High performance work practices and well-being at restaurant work

<abstract xmlns="http://www.w3.org/1999/xhtml">The practice of sports by resident communities is a tool for healthy lifestyles, inclusive growth and the promotion of sustainable cities. Nevertheless, the relationship between sport, tourism and recreation still remain an under researched theme. Focusing on the economic pillar of sustainability, this study intends to quantify and analyse the economic costs incurred by families in formal and informal sport practices, as well as the contribution of these activities and related events to the territory’s image projection and attractiveness, by overlapping resident’s and visitor’s perception of sports in the destination. Applied to the municipality of Guimarães (Portugal), this analysis of the sports consumer’s behaviour contributes to filling the gap of knowledge resulting from the studies that, as a rule, exclusively evaluate the investments (supply) and/or the expenses (demand) of events and not the regular practice of sport. A total of 179 questionnaires were applied to residents throughout 2017, through the <italic>self-administrate questionnaire method</italic>. Findings reveal that residents see sports as one of the factors contributing to the identity of the municipality, underlying motivations for participation as the search for happiness, health, wellbeing, and fun. Expenditures generate multiplier effects in the local economy, allowing to compare growth scenarios. This analysis is a scientific instrument to support territorial innovation and the decision at the local level of public policies for sustainable development, in agreement with objective eight of sustainability defined by the United Nations.</abstract>

CiTUR - Centre for Research, Development and Innovation in Tourism

School of Management, Hospitality and Tourism

Local Communities and Sport Activities Expenditures and Image: Residents’ Role in Sustainable Tourism and Recreation

AHEAD OF PRINT

Volume 13 (2023): Issue 2 (December 2023)

Volume 13 (2023): Issue 1 (December 2023)

Volume 12 (2022): Issue 1 (December 2022)

Volume 11 (2021): Issue 2 (December 2021)

Volume 11 (2021): Issue 1 (December 2021)

Volume 10 (2020): Issue 3 (December 2020)

Volume 10 (2020): Issue 2 (December 2020)

Volume 10 (2020): Issue 1 (May 2020)

Volume 9 (2019): Issue 2 (December 2019)

Volume 9 (2019): Issue 1 (May 2019)

Volume 8 (2017): Issue 2 (December 2017)

Volume 8 (2017): Issue 1 (May 2017)

Volume 7 (2016): Issue 3 (December 2016)

Volume 7 (2016): Issue 2 (July 2016)

Volume 7 (2016): Issue 1 (May 2016)

European Journal of Tourism, Hospitality and Recreation

 The European Journal of Tourism, Hospitality and Recreation is an international, peer-reviewed journal publishing original research. The journal focuses on current issues in tourism, hospitality, food service, transportation and leisure, including best practices and case studies.  EJTHR’s strategy follows a multidisciplinary approach with emphasis on the following topics:     Tourism Economics and Management  Tourism, Hospitality and Restaurants  e-Tourism  Geography of Tourism and Tourism Destinations  Planning and Management of Tourist Products and Recreation  Tourism, Culture, Society and Language   Please note that this journal only publishes manuscripts in English.  The European Journal of Tourism, Hospitality and Recreation accepts original articles written in English.  Number of issues per year  The journal publishes two issues per year in May and in December and submissions are open all year round.  Peer review  Once your paper has been assessed for suitability by the Editors, it will be double blind peer reviewed by independent, anonymous referees.  Types of paper published  Original Articles  Original articles are peer-reviewed articles that report upon theoretically consequential empirical research and make a significant contribution to tourism studies and its related fields.  Special Issues  We welcome proposals for special issues. Special issue proposals should be sent to ejthr@citur-tourismresearch.com. Proposals should include a brief synopsis of the theme, guest editors’ details including short bionotes, a list of contributions, and a publication timeline.  Archiving  Sciendo archives the contents of this journal in Portico - digital long-term preservation service of scholarly books, journals and collections.  Plagiarism Policy  The editorial board is participating in a growing community of Similarity Check System's users in order to ensure that the content published is original and trustworthy. Similarity Check is a medium that allows for comprehensive manuscripts screening, aimed to eliminate plagiarism and provide a high standard and quality peer-review process.  Copyright and licensing agreement  This journal provides immediate open access to its content under the Creative Commons BY 4.0 license. Authors who publish with this journal retain all copyrights and agree to the terms of the above-mentioned CC BY 4.0 license.  Contactejthr@citur-tourismresearch.com 