<abstract xmlns="http://www.w3.org/1999/xhtml">

In the literature there are many and different interpretations of the concept <italic>knowledge dynamics</italic> that creates a real difficulty in working with it. There is no comprehensive study of all these meanings and interpretations attributed to knowledge dynamics. The purpose of this paper is to explore the semantic spectrum of the concept of <italic>knowledge dynamics</italic> and to reveal the most relevant meanings and interpretations researchers in the domain of knowledge management attribute to it. The multitude of meanings and interpretations can be explained as a result of using different metaphors for expressing the concept of <italic>knowledge.</italic> Also, many researchers come from different domains of science and have different practical experiences in working with knowledge and knowledge management. The research question is how can be found a common framework to explain the most significant meanings and interpretations of the knowledge dynamics concept. Understanding this concept is necessary for all researchers, academics, and practitioners working in the domain of knowledge management and intellectual capital. The research method is based on a critical literature review, on using metaphorical thinking and on a comparative semantic analysis. It is a conceptual paper and therefore its structure will follow the logic of analysis and not that used for empirical research papers. The findings are integrated into a complex but coherent semantic framework based on both Newtonian and Thermodynamics principles.
</abstract>

Knowledge Dynamics: Exploring its Meanings and Interpretations

<abstract xmlns="http://www.w3.org/1999/xhtml">

The competitive business environment has made it imperative for organisations who desire to remain relevant put forward survival strategies. This study explores the effect of succession management on three dimensions of organizational sustainability among insurance industry employees in Nigeria. Data was collected from a sample of employees from selected companies. The study utilised structural equation modelling (SEM) to test the hypothesized model of succession management and organisational sustainability as separate but related processes. Looking at the three dimensions of sustainability (environmental integrity, economic prosperity and social sustainability) and how they impact succession management, the findings indicate that succession management has a significant relationship with organisational sustainability across all three dimensions. The study concludes that insurance companies comprehend the inherent potential of a robust and active succession management programme in the drive for organisational sustainability. The study further discusses the theoretical implications of the relationship.
</abstract>

Succession Management: A Proficient Resource in Organisational Sustainability?

<abstract xmlns="http://www.w3.org/1999/xhtml">

The prognosis and determination of consumer behavior is not an easy process. As part of the development of consumer behavior as the last member of the B2C market in the distribution channel, one can observe the gradual decline of brick-and-mortar stores and the rise of online shopping for several decades, especially the enormous growth of online shopping over the last two years caused by the COVID-19 pandemic. However, it should be noted that many retailers offer their products simultaneously in brick-and-mortar stores and also through the e-shop. The main purpose of the article is to determine the dependence of spent funds on the basis of individual criteria. The primary data were obtained by conducting a questionnaire survey, in which we determined the amount of spent funds for traditional and online retail shopping. Data were analyzed using the Shapiro-Wilk normality test, followed by an analysis of the dependencies of the variables using the Kruskal-Wallis’s test and one-way ANOVA. The results show that, apart from gender, the other factors examined do not affect the amount of spent money. Due to the absence of published academic literature and empirical findings concerning the behavior of retail trade format selection in the Slovak market, this study may serve as a starting point for future studies in this area of interest. The survey is also relevant for retailers in terms of format development and reorientation of marketing strategies.
</abstract>

How Shopping was Transformed from Offline to Online Space - A Case Study within the Slovak Republic

<abstract xmlns="http://www.w3.org/1999/xhtml">

The present paper aims to analyze business-to-business feedback, where managers and customers provide reviews for partners or client organizations, as this practice has become increasingly common in the present business environment. However, the intrinsic motivations that drive managers and individuals to engage in this practice are not yet fully understood. Previous research has highlighted potential reasons for issuing feedback, but our study highlights some new perspectives on the significance of online reviews, the reasons why individuals issue them, and their potential impact on the decision-making process of consumers and business partners. Our findings suggest that improving customer service and interactions is essential for encouraging positive reviews. Our data also indicate that age might play a crucial role in attitudes toward leaving online reviews. Older individuals appear to perceive their reviews to be more objective and fairer, while younger individuals are more easily convinced by the opinions of others. The frequency of leaving reviews can also vary a lot depending on the age of the individual, possibly due to a lack of time or belief that their opinion may not have any valuable impact on other people’s lives or decisions. One of the most significant factors that encourage individuals to offer feedback is good interaction with a company representative, highlighting the importance of customer service. The possibility of obtaining a discount and the quality of services and products offered were also important factors in the business-to-business review exchange. Although the data collected is based on a relatively small sample size and may not be representative of the wider population, this study provides valuable insights into the behavior of those who issue online reviews and can contribute to future research directions in this area.
</abstract>

Intrinsic Incentives for Online Business Reviews: Driving Knowledge Transfer Across Businesses

<abstract xmlns="http://www.w3.org/1999/xhtml">

This empirical study aims to identify and evaluate the crucial factors that influence customer satisfaction and their intention to reuse a food ordering app (FOA) in Ho Chi Minh City (HCMC), Vietnam. A data sample of 413 observations from customers who used the FOA was used to test hypotheses using a quantitative technique and a structural linear model. The results indicated that among the four key factors, performance expectancy, price value, and online reviews had direct and indirect effects on customers’ continued intention to use the FOA. By contrast, hedonic motivation only had an indirect effect. Satisfaction level was the mediating factor that affected customers’ continuance intention. This study provided insights into the online service and how the key factors affected customers’ satisfaction level towards the intention to reuse the FOA. When the management of the online providing service improves the key factors – performance expectancy, hedonic motivation, price value, and online reviews – they will improve the level of satisfaction towards the intention to reuse the FOA of customers in HCMC. The management of food companies should refer to this research model for restructuring and improving their business to satisfy the needs and wants of their target customers in the competitive market.
</abstract>

Key Factors Influencing Customer Satisfaction and Intention to Reuse Food Ordering Apps

<abstract xmlns="http://www.w3.org/1999/xhtml">

This paper is based on the premise that public officials in developing countries lack the necessary skills to implement Knowledge Management (KM) successfully, so a framework is required to facilitate this process. South Africa is the case study. It is therefore necessary to develop a Knowledge Management Implementation Framework (KMIF). Consequently, one of the objectives of this paper is to validate this need and then outline a KMIF that can help government departments in developing countries implement KM and foster a KM culture. A mixed methodology approach was used, combining qualitative and quantitative data collection. Based on the Taro Yamane formula, 139 people were selected from a target population of 221 officials involved in KM in the South African government. DATAtab, a web-based statistics application, was used to analyze the responses. A comprehensive review of several secondary literature sources was carried out. For the literature review, relevant peer-reviewed articles were downloaded from Google Scholar, ResearchGate, Scopus, and Phil Papers. The study posits that officials charged with KM implementation in the South African government lack the necessary implementation skillset, that a need for a KMIF exists, and subsequently outlines a three-stage KMIF to facilitate their efforts. This study recommends that the proposed three-stage KMIF be adopted since it will provide the government (i) a simplified and structured way of realizing KM; (ii) it will be an effective tool that officials can use to guide them on how to implement KM, and (iii) it will cultivate a KM culture within the government. Even though the study is original to the South African government, the findings, however, may be applied to other emerging governments in Africa and beyond. Despite its theoretical nature, the paper lacks empirical validation, leaving it open to further investigation.
</abstract>

How to Implement Knowledge Management in Emerging Governments in Africa and Beyond: A Case Study on the South African Government

<abstract xmlns="http://www.w3.org/1999/xhtml">

Macroeconomic expectations influence long-term output, investment, and employment through households’ behavior. Policymakers and politicians attempt to predict the behavior of citizens and voters. How individuals form expectations and perceive sovereign indebtedness brings into question public finance sustainability and incumbents’ credibility. Based on a cross-country survey in Central and Eastern European countries, we estimate several probit regressions to uncover the effects of economic knowledge on sovereign debt expectations. Robustness tests and additional control confirm the initial results. We find that knowledge about public debt increases the chances of forming negative expectations, while higher financial literacy tends to have the opposite effect. More specifically, individuals with higher public debt knowledge are 5.4 percentage points less likely to show positive expectations, while individuals with higher levels of financial literacy (interest rate and inflation knowledge) are approximately 3.5 percentage points more likely to form positive expectations. The results indicate that public debt expectations are driven by negative biases resulting from the lack of economic knowledge together with insufficiency in understanding economic causal mechanisms. Financial literacy programs could benefit from including information about macroeconomics in curricula. Improving individual abilities to understand macroeconomic mechanisms, including public debt, has the potential to influence expectations and shift behaviors towards desired policy outcomes.
</abstract>

cecilia.ciocirlan@facultateademanagement.ro

valentin.stoica@facultateademanagement.ro

National University of Political Science and Public Administration

Public Debt Expectations: The More You Know about Public Debt, the Less Optimistic You Are

AHEAD OF PRINT

Volume 12 (2024): Issue 1 (March 2024)

Volume 11 (2023): Issue 4 (December 2023)

Volume 11 (2023): Issue 3 (September 2023)

Volume 11 (2023): Issue 2 (June 2023)

Volume 11 (2023): Issue 1 (March 2023)

Volume 10 (2022): Issue 4 (December 2022)

Volume 10 (2022): Issue 3 (September 2022)

Volume 10 (2022): Issue 2 (June 2022)

Volume 10 (2022): Issue 1 (March 2022)

Volume 9 (2021): Issue 4 (December 2021)

Volume 9 (2021): Issue 3 (September 2021)

Volume 9 (2021): Issue 2 (June 2021)

Volume 9 (2021): Issue 1 (March 2021)

Volume 8 (2020): Issue 4 (December 2020)

Volume 8 (2020): Issue 3 (September 2020)

Volume 8 (2020): Issue 2 (June 2020)

Volume 8 (2020): Issue 1 (March 2020)

Volume 7 (2019): Issue 4 (December 2019)

Volume 7 (2019): Issue 3 (September 2019)

Volume 7 (2019): Issue 2 (June 2019)

Volume 7 (2019): Issue 1 (March 2019)

Management Dynamics in the Knowledge Economy

Aims and Scope  The aim of Management Dynamics in the Knowledge Economy (MDKE) is to address in an interdisciplinary framework the dynamics of the organization management and its strategic approaches by considering the imperatives and the contingencies of the new societal and economical environments at a local, national or global scale, with a special emphasis on emerging economies.  MDKE aims to foster meaningful academic discussions and to support the exchange of ideas on principles, strategies, models, techniques, methodologies, and applications of management science in all the important fields of interest.  The first issue of MDKE was published in April 2013, both online and in print. The journal was initiated by Prof. Dr. Constantin Brãtianu from the Bucharest University of Economic Studies, Prof. Dr. Florina Pînzaru and Prof. Dr. Alexandra Zbuchea, from the Faculty of Management, National University of Political Studies and Public Administration (SNSPA), Bucharest, Romania. Starting with 2015, the journal is published exclusively online, 4 issues annually. Since 2019 the journal is published in cooperation with de Gruyter, on the Sciendo platform.  As intended from its very beginning, the journal is interested in research that crosses the boundaries of single academic subjects stimulating interdisciplinary, multidisciplinary and transdisciplinary research. Topics can cover research, non-exclusively, in the following domains: management, strategic management, innovation management, change management, international management, organizational behavior, entrepreneurship, leadership and governance, knowledge management, brand management and consumer behavior, business, business process optimization, corporate social responsibility, financial and economic management, e-business and digitalization, and sustainability management.  Types of Submissions  The journal welcomes three types of submissions, namely: conceptual papers, research articles and literature reviews, all of them being subject to a double-blind peer review.  Description of the Peer Review Process  Management Dynamics in the Knowledge Economy is a double-blind peer-reviewed academic publication. Peer review is a key element of scientific publishing, and it serves several main purposes: to filter the research to select the most relevant studies; to improve research quality, by highlighting key points and correcting errors; to help the authors to improve their work, through offering specific comments on the key aspects of a research article: title, abstract, keywords, content and analysis, discussions, conclusions and references.  Regarding the selection of the review-team, to ensure the high-quality and the objectivity of the review, the two reviewers associated to each proposal are selected based on the following principles: they are specialists in the field of the submitted article, and they are from different countries of origin so to support an international perspective.  Abstracting &amp; Indexing  Management Dynamics in the Knowledge Economy is abstracted/indexed in: BASE (Bielefeld Academic Search Engine), CEEOL, DOAJ, EBSCO, ERIH Plus, Index Copernicus, ProQuest, and RePEc – EconPapers and other databases (please visit the A&amp;I section).  Several other A&amp;I service providers are evaluating the journal for inclusion. Please periodically check this section for further information.  Open Access Statement  MDKE is an open access scholarly journal that allows free access to its content (articles, issues). MDKE is available online to the readers without financial, legal, or technical barriers (no article publication charges), based on the theory to keep an article's content intact. Authors can use Creative Commons licenses to specify usage rights of articles.  This journal is licensed under a Creative Commons — Attribution-NonCommercial-NoDerivatives 4.0 International — CC BY-NC-ND 4.0.  Copyright Notice  Authors hold the copyright for the published papers. They can make the respective works available in different situations, such as: on their websites, on universities blackboard systems, as teaching materials, etc.  APC Policy  To publish in Management Dynamics in the Knowledge Economy, authors are not required to pay an Article Processing Charge.  Manuscript Formatting  Formatting – Before publication, all articles undergo a formatting stage in which their format is made compatible to the requirements of the journal MDKE. All authors are asked to comply with the Article Template requirements before submitting their articles, but all accepted articles still require minor alterations in format and style. Once the editorial team agrees on the final version, a final copy of the article will be sent to the authors for approval and then will be sent to the Publishing House to ensure the online publication. After that moment, the papers cannot be altered in any way. For further details, please see Author guidelines page.  Manuscript Submission  Authors should submit their manuscript in a MSWord format, adapted for the Windows operating system and DOC or RTF file to the Editor via the online platform. No hard copies are required.  When submitting an article, no author identification has to be provided in the paper uploaded initially on the platform. If the paper is finally accepted for publication, the final submission should comply with the MDKE Author Guidelines. Please note that submissions not complying with these guidelines will be rejected on formal grounds.  Authors should register and log-in prior to submission. When registering on the platform, we recommend the authors to register themselves as readers as well. This will enable them to easily have access to all the issues of the journal.  By submitting the paper, the authors certify that the study proposed is their own, that they hold the rights to present the information included in the paper and that they give the publication rights to the publishers of the journal. All papers are checked with anti-plagiarism software.  Alongside the manuscript in a MSWord format, two other documents filled and signed should be uploaded: MDKE Originality Statement and Copyright Agreement and Open Access License.  Submission Management  Each submission is acknowledged by one of the members of the editorial team and then the pre-selection begins. At this stage, the members of the editorial team choose to either reject the article directly or to send it to the reviewers for a thorough review. The grounds for immediate dismissal (desk rejection) of a manuscript are the following:   Plagiarism  The standard of English is not considered to be good enough for publication. If English is not the first language of the authors, they should make sure the paper is proofread by a professional or a native speaker.  The manuscript does not fit with the scope of the journal or does not follow rigorously the author’s guidelines and paper template.  The data presented in the article are outdated (either the bibliography is not up-to-date or the research materials are too old).  Each author receives notice of the final decision made by the editorial team which can be of two kinds: a) decision to include the article in the review process or b) decision to reject the article followed by the list of reasons that have led to that decision. Authors whose articles have been rejected for reasons other than fraud can choose to resubmit their work for a second time. If after the second try the article is still not considered a good fit for the journal, then the author is prohibited from resubmitting the work again.  If the article passes this pre-selection then it is sent for peer-review to two professionals with experience in the field. This stage lasts for maximum four weeks, depending on the complexity of the article and the availability of experts in the field. The final decision of the peer-review process can be as follows:    Accepted with no changes – When the paper satisfies all qualitative and quantitative requirements.  Accepted with minor changes – This decisions signal that the article in its present form, with minor modifications is suitable for publication. The authors received the decision followed by the suggestions of the peer reviewers and their submission, after alterations, will step on to the next stage.  Accepted with major changes – Most of the articles submitted to MDKE fall in this category. These are articles which show promise, but they need further elaborate work. Thus, each reviewer sends his or her recommendations and the authors are encouraged to revise their articles, answering to each of these recommendations.  Rejected – This decision signals that there are major concerns over the quality of the scientific materials presented in the paper and that the reviewers consider there is no chance in improving the article in such a way as to become a suitable candidate for publication in MDKE.   After formatting, all articles set to be included in the following issue will appear online according to the publication schedule.  Plagiarism Policy  The editorial board is participating in a growing community of Similarity Check System's users in order to ensure that the content published is original and trustworthy. Similarity Check is a medium that allows for comprehensive manuscripts screening, aimed to eliminate plagiarism and provide a high standard and quality peer-review process.     Archiving  Sciendo archives the contents of this journal in Portico - digital long-term preservation service of scholarly books, journals and collections.  Publication timeline  The editors of the journal accept manuscript submissions all year round. The journal is published quarterly, in March, June, September, and December.  Privacy Statement  The names and email addresses entered in this journal site will be used exclusively for the stated purposes of this journal and will not be made available for any other purpose or to any other party. Please pay attention to all the information on the website and be aware that affiliations of authors and reviewers are public on the platform. By submitting the required information, the authors implicitly agree to make public the data. 