Examining the Relationships Among Antecedents of Behavioural Intentions in Adventure Sports Context

1. Priest S. (1996). The relationship among change, program type and facilitation technique in adventure programming. The Journal of Adventure Education and Outdoor Leadership 13(2), 22-26.Search in Google Scholar

2. Sweeney J.C., Soutar G.N., Johnson L.W. (1999). The role of perceived risk in the quality-value relationship: A study in a retail environment. Journal of Retailing 75(1), 77-105.10.1016/S0022-4359(99)80005-0Search in Google Scholar

3. Zeithaml V.A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing 52(3), 2-22.10.2307/1251446Open DOISearch in Google Scholar

4. Sweeney J.C., Soutar G.N. (2001). Consumer perceived value: The development of a multiple item scale. Journal of Retailing 77(2), 203-220. DOI: 10.1016/S0022-4359(01)00041-0.10.1016/S0022-4359(01)00041-0Open DOISearch in Google Scholar

5. Sheth J.N., Newman B.I., Gross B.L. (1991). Consumption values and market choices: Theory and applications. Cincinnati, OH: South-Western Pub.Search in Google Scholar

6. Hall C.M., Weiler B. (1992). Introduction: What’s so special about special interest tourism? In B. Weiler, C.M. Hall (eds.), Special interest tourism. London: Belhaven Press.Search in Google Scholar

7. Weber K. (2001). Outdoor adventure tourism: A review of research approaches. Annals of Tourism Research 28(2), 360-377.10.1016/S0160-7383(00)00051-7Open DOISearch in Google Scholar

8. Fornell C. (1992). A national customer satisfaction barometer: The Swedish experience. Journal of Marketing 56(1), 6-21.10.1177/002224299205600103Search in Google Scholar

9. Fonseca J.R.S. (2009). Customer satisfaction study via a latent segment model. Journal of Retailing and Consumer Services 16(5), 352-359.10.1016/j.jretconser.2009.04.001Search in Google Scholar

10. Baker D.A., Crompton J.L. (2000). Quality, satisfaction and behavioral intentions. Annals of Tourism Research 27(3), 785-804.10.1016/S0160-7383(99)00108-5Search in Google Scholar

11. Zeithaml V.A., Berry L.L., Parasuraman A. (1996). The behavioral consequences of service quality. Journal of Marketing 60(2), 31.10.1177/002224299606000203Search in Google Scholar

12. Calabuig Moreno F., Prado-Gascó V., Crespo Hervás J., Núñez-Pomar J., Añó Sanz V. (2015). Spectator emotions: Effecs on quality, satisfaction, value, and future intentions. Journal of Business Research 68(7), 1445-1449. DOI: 10.1016/j.jbusres.2015.01.031.10.1016/j.jbusres.2015.01.031Open DOISearch in Google Scholar

13. Chen C.-F., Tsai M.-H. (2008). Perceived value, satisfaction, and loyalty of TV travel product shopping: Involvement as a moderator. Tourism Management 29(6), 1166-1171. DOI: 10.1016/j.tourman.2008.02.019.10.1016/j.tourman.2008.02.019712729732287726Open DOISearch in Google Scholar

14. Gallarza M.G., Gil Saura I. (2006). Value dimensions, perceived value, satisfaction and loyalty: An investigation of university students’ travel behaviour. Tourism Management 27(3), 437-452. DOI: 10.1016/j.tourman.2004.12.002.10.1016/j.tourman.2004.12.002Open DOISearch in Google Scholar

15. Howat G., Assaker G. (2013). The hierarchical effects of perceived quality on perceived value, satisfaction, and loyalty: Empirical results from public, outdoor aquatic centres in Australia. Sport Management Review 16(3), 268-284. DOI: 10.1016/j.smr.2012.10.001.10.1016/j.smr.2012.10.001Open DOISearch in Google Scholar

16. Hutchinson J., Lai F., Wang Y. (2009). Understanding the relationships of quality, value, equity, satisfaction, and behavioral intentions among golf travelers. Tourism Management 30(2), 298-308. DOI: 10.1016/j.tourman.2008.07.010.10.1016/j.tourman.2008.07.010Open DOISearch in Google Scholar

17. Lai W.-T., Chen C.-F. (2011). Behavioral intentions of public transit passengers - The roles of service quality, perceived value, satisfaction and involvement. Transport Policy 18(2), 318-325. DOI: 10.1016/j.tranpol.2010.09.003.10.1016/j.tranpol.2010.09.003Open DOISearch in Google Scholar

18. Bojanic D.C. (1996). Consumer perceptions of price, value and satisfaction in the hotel industry: An exploratory study. Journal of Hospitality and Leisure Management 4(1), 5-22.10.1300/J150v04n01_02Search in Google Scholar

19. Williams P., Soutar G. (2005). Close to the “edge”: Critical issues for adventure tourism operators. Asia Pacific Journal of Tourism Research 10(3), 247-261. DOI: 10.1080/10941660500309614.10.1080/10941660500309614Open DOISearch in Google Scholar

20. Chandel J.K., Bansal S.P. (2014). Understanding the relationships of value, satisfaction and behavioural intentions among adventure tourists. International Journal of Leisure and Tourism Marketing 4(2), 156-171.10.1504/IJLTM.2014.065884Search in Google Scholar

21. Choi E.J., Kim S. (2013). The study of the impact of perceived quality and value of social enterprises on customer satisfaction and re-purchase intention. International Journal of Smart Home 7(1), 239-252.Search in Google Scholar

22. Khan N., Kadir S.L.S.A., Wahab S.A. (2010). Investigating structure relationship from functional and relational value to behavior intention: The role of satisfaction and relationship commitment. International Journal of Business and Management 5(10), 20-36.10.5539/ijbm.v5n10p20Search in Google Scholar

23. Williams P., Soutar G.N. (2009). Value, satisfaction and behavioral intentions in an adventure tourism context. Annals of Tourism Research 36(3), 413-438. DOI: 10.1016/j.annals. 2009.02.002.10.1016/j.annals.2009.02.002Open DOISearch in Google Scholar

24. McDougall G.H.G., Levesque T. (2000). Customer satisfaction with services: Putting perceived value into the equation. Journal of Services Marketing 14(5), 392-410. DOI: 10.1108/08876040010340937.10.1108/08876040010340937Open DOISearch in Google Scholar

25. Otto J.E., Ritchie J.R.B. (1996). The service experience in tourism. Tourism Management 17(3), 165-174.10.1016/0261-5177(96)00003-9Open DOISearch in Google Scholar

26. Feng R., Jang S. (2004). Temporal destination loyalty: A structural initiation. Advances in Hospitality and Tourism Research 9, 207-221.Search in Google Scholar

27. Alvarado A., Beltrán S. (2008). The effects of spectators’ emotional and evaluative satisfaction concerning their intentions to attend events and recommending them to others. Innovar 18(32), 75-86. [in Spanish]Search in Google Scholar

28. Caruana A. (2002). Service loyalty: The effects of service quality and the mediating role of customer satisfaction. European Journal of Marketing 36(7), 811-828.10.1108/03090560210430818Open DOISearch in Google Scholar

29. Cronin J.J., Taylor S.A. (1992). Measuring service quality: A reexamination and extension. Journal of Marketing 56(3), 55-68. DOI: 10.2307/1252296.10.2307/1252296Open DOISearch in Google Scholar

30. Flint D.J., Blocker C.P., Boutin P.J. (2011). Customer value anticipation, customer satisfaction and loyalty: An empirical examination. Industrial Marketing Management 40(2), 219-230. DOI: 10.1016/j.indmarman.2010.06.034.10.1016/j.indmarman.2010.06.034Open DOISearch in Google Scholar

31. Lee S., Jeon S., Kim D. (2011). The impact of tour quality and tourist satisfaction on tourist loyalty: The case of Chinese tourists in Korea. Tourism Management 32(5), 1115-1124. DOI: 10.1016/j.tourman.2010.09.016.10.1016/j.tourman.2010.09.016Open DOISearch in Google Scholar

32. Olsen S.O. (2002). Comparative evaluation and the relationship between quality, satisfaction, and repurchase loyalty. Journal of the Academy of Marketing Science 30(3), 240-249.10.1177/0092070302303005Open DOISearch in Google Scholar

33. Ryu K., Han H., Kim T.-H. (2008). The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions. International Journal of Hospitality Management 27(3), 459-469. DOI: 10.1016/j.ijhm.2007.11.001.10.1016/j.ijhm.2007.11.001Open DOISearch in Google Scholar

34. Beeho A.J., Prentice R.C. (1997). Conceptualizing the experiences of heritage tourists: A case study of New Lanark World Heritage Village. Tourism Management 18(2), 75-87. DOI: 10.1016/S0261-5177(96)00103-3.10.1016/S0261-5177(96)00103-3Open DOISearch in Google Scholar

35. Som A.P.M., Badarneh M.B. (2011). Tourist satisfaction and repeat visitation: Toward a new comprehensive model. World Academy of Science, Engineering and Technology 5, 973-980.Search in Google Scholar

36. Kozak M., Rimmington M. (2000). Tourist satisfaction with Mallorca, Spain, as an off-season holiday destination. Journal of Travel Research 38(3), 260-269. DOI: 10.1177/004728750003800308.10.1177/004728750003800308Open DOISearch in Google Scholar

37. Cronin J.J., Brady M.K., Hult G.T.M. (2000). Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments. Journal of Retailing 76(2), 193-218. DOI: 10.1016/S0022- 4359(00)00028-2.10.1016/S0022-4359(00)00028-2Open DOISearch in Google Scholar

38. Lam S.Y., Shankar V., Erramilli M.K., Murthy B. (2004). Customer value, satisfaction, loyalty, and switching costs: An illustration from business-to-business service context. Academy of Marketing Science 32(3), 293-311.10.1177/0092070304263330Open DOISearch in Google Scholar

39. Bello D.C., Etzel M.J. (1985). The role of novelty in the pleasure travel experience. Journal of Travel Research 24(1), 20-26.10.1177/004728758502400104Search in Google Scholar

40. Homburg C., Koschate N., Hoyer W.D. (2005). Do satisfied customers really pay more? A study of the relationship between customer satisfaction and willingness to pay. Journal of Marketing 69(2), 84-96.10.1509/jmkg.69.2.84.60760Search in Google Scholar

41. Patterson P.G., Spreng R.A. (1997). Modelling the relationship between perceived value, satisfaction and repurchase intentions in a business-to-business, services context: An empirical examination. International Journal of Service Industry Management 8(5), 414-434.10.1108/09564239710189835Open DOISearch in Google Scholar

42. Petrick J.F., Backman S.J. (2002). An examination of the construct of perceived value for the prediction of golf travelers’ intentions to revisit. Journal of Travel Research 41(1), 38-45.10.1177/004728750204100106Search in Google Scholar

43. Spreng R.A., MacKenzie S.B., Olshavsky R.W. (1996). A reexamination of the determinants of consumer satisfaction. Journal of Marketing 60(3), 15.10.1177/002224299606000302Search in Google Scholar

44. Eggert A., Ulaga W. (2002). Customer perceived value: A substitute for satisfaction in business markets? Journal of Business Industrial Marketing 17(2/3), 107-118.10.1108/08858620210419754Open DOISearch in Google Scholar

45. Kashyap R., Bojanic D.C. (2000). A structural analysis of value, quality, and price perceptions of business and leisure travellers. Journal of Travel Research 39(1), 45-51.10.1177/004728750003900106Search in Google Scholar

46. Ringle C.M., Wende S., Will A. (2005). SmartPLS. Hamburg, Germany: SmartPLS. Retrieved from http://www.smartpls.de.Search in Google Scholar

47. Hair J.F., Ringle C.M., Sarstedt M. (2011). PLS-SEM: Indeed a silver bullet. The Journal of Marketing Theory and Practice 19(2), 139-152. DOI: 10.2753/MTP1069-6679190202.10.2753/MTP1069-6679190202Open DOISearch in Google Scholar

48. Hair Jr. J.F., Hult G.T.M., Ringle C.M., Sarstedt M. (2014). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks, CA: Sage Publications, Inc.10.1108/EBR-10-2013-0128Search in Google Scholar

49. Preacher K.J., Hayes A.F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods 40(3), 879-891. DOI: 10.3758/BRM.40.3.879.10.3758/BRM.40.3.87918697684Open DOISearch in Google Scholar