À propos de cet article

Citez

[1] Bank of Portugal (2014). Análise do setor do turismo - estudos da central de balanços. Lisbon: Bank of Portugal.Search in Google Scholar

[2] Bank of Portugal (2016). Nota de informação estatística 128|2016 - análise do setor do turismo 2011-2016. Lisbon: Bank of Portugal.Search in Google Scholar

[3] Bañuls, A. L. (2009). El papel del capital humano en el sector turístico: algunas reflexiones y propuestas. Cuadernos de Turismo, 24, 53–64.Search in Google Scholar

[4] Benckendorff, P., & Zehrer, A. (2013). A network analysis of tourism research. Annals of Tourism Research, 43, 121–149.10.1016/j.annals.2013.04.005Search in Google Scholar

[5] Bzunek, M. (2015). How and why the concept of a capital is applied to human beings: in Retrospect. Journal of Economy, Business and Financing, 3, 1–6.Search in Google Scholar

[6] Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd). New Jersey, USA: Lawrence Erlbaum Associates.Search in Google Scholar

[7] Costello, A.N., & Osborne, J.W. (2005). Best Practices in Exploratory Factor Analysis: Four Recommendations for Getting the Most From Your Analysis. Practical Assessment, Research & Evaluation, 7, 1–9.Search in Google Scholar

[8] Daneshgadeh, S., Kemmerich, T., Ahmed, T., & Baykal, N. (2018, November). A Hybrid Approach to Detect DDoS Attacks Using KOAD and the Mahalanobis Distance. Paper presented at the 2018 IEEE 17th International Symposium on Network Computing and Applications, Cambridge, USA.10.1109/NCA.2018.8548334Search in Google Scholar

[9] Demirci, F., & Ozyurek, C. (2018). Astronomy Teaching Self-Efficacy Belief Scale: The Validity and Reliability Study. Journal of Education and Learning, 7, No. 1, 258–271.10.5539/jel.v7n1p258Search in Google Scholar

[10] European Commission (2017). Monitor da Educação e da Formação 2017 - Portugal. Bruxels: European Commission.Search in Google Scholar

[11] European Commission (2018). Digital Economy and Society Index (DESI) 2018 - Country Report Portugal. Bruxels: European Commission.Search in Google Scholar

[12] Frantz, M. A., & Misal, A. (2016). Identification of Generic Skills for Human Resources in Hospitality: A Literature Review. Journal for Contemporary Research in Management, 3, 36–41.Search in Google Scholar

[13] Giannakis, D., & Harker, M.J. (2014). Strategic alignment between relationship marketing and human resource management in financial services organizations. Journal of Strategic Marketing, 22, 396–419.10.1080/0965254X.2013.876082Search in Google Scholar

[14] Hsu, C. H. (2018). Tourism education on and beyond the horizon. Tourism management perspectives, 25, 181–183.10.1016/j.tmp.2017.11.022Search in Google Scholar

[15] Ibrahim, R., Boerhannoeddin, A., & Kayode, B. K. (2017). Organizational culture and development: Testing the structural path of factors affecting employees’ work performance in an organization. Asia Pacific Management Review, 22, 104–111.10.1016/j.apmrv.2016.10.002Search in Google Scholar

[16] Jeou-Shyan, H., Hsuan, H., Chih-Hsing, L., Lin, L., & Chang-Yen, T. (2011). Competency analysis of top managers in the Taiwanese hotel industry. International Journal of Hospitality Management, 30, 1044–1054.10.1016/j.ijhm.2011.03.012Search in Google Scholar

[17] Junrat, S., Jenphop, C., Suravee, R., & Kanokorn, S. (2014). Soft Skills for University Library Staff in Thailand. Procedia-Social and Behavioral Sciences, 112, 1027–1032.10.1016/j.sbspro.2014.01.1265Search in Google Scholar

[18] Kamaruddin, S. K., Kofli, N. T., Ismail, M., Mohammad, A. B., & Takriff, M. S. (2012). Soft skill development via Chem-E-Car project. Procedia-Social and Behavioral Sciences, 60, 507–511.10.1016/j.sbspro.2012.09.415Search in Google Scholar

[19] Kim, N., Park, J., & Choi, J. J. (2017). Perceptual differences in core competencies between tourism industry practitioners and students using Analytic Hierarchy Process (AHP). Journal of hospitality, leisure, sport & tourism education, 20, 76–86.10.1016/j.jhlste.2017.04.003Search in Google Scholar

[20] Lovik, A., Nassiri, V., Verbeke, G., Molenberghs, G., & Sodermans, A. K. (2017). Psychometric properties and comparison of different techniques for factor analysis on the Big Five Inventory from a Flemish sample. Personality and Individual Differences, 117, 122–129.10.1016/j.paid.2017.05.048Search in Google Scholar

[21] Lu, C. M., Chen, S. J., Huang, P. C., & Chien, J. C. (2015). Effect of diversity on human resource management and organizational performance. Journal of Business Research, 68, 857–861.10.1016/j.jbusres.2014.11.041Search in Google Scholar

[22] ManpowerGroup (2017) A skills revolution: from consumers of work to builders of talent. Milwaukee: ManpowerGroup.Search in Google Scholar

[23] Marôco, J., & Garcia-Marques, T. (2006). Qual a fiabilidade do alfa de Cronbach? Questões antigas e soluções modernas? Laboratório de Psicologia, 4(1), 65–90.10.14417/lp.763Search in Google Scholar

[24] Ministry of the Portuguese Economy (2017). Estratégia Turismo 2027 - Liderar o Turismo do Futuro. Lisbon: Turismo de Portugal.Search in Google Scholar

[25] Najafabadi, A. T. P., & Najafabadi, M. O. (2016). On the Bayesian estimation for Cronbach’s alpha. Journal of Applied Statistics, 43(13), 2416–2441.10.1080/02664763.2016.1163529Search in Google Scholar

[26] Organisation for Economic Co-operation and Development (2013). Indicators for Measuring Competitiveness in Tourism: A Guidance Document. Paris: OCDE.Search in Google Scholar

[27] Organisation for Economic Co-operation and Development (2015). Skills for social progress the power of social and emotional skills. Paris: OCDE.Search in Google Scholar

[28] Organisation for Economic Co-operation and Development (2018) Pisa - preparing our youth for an inclusive and sustainable world - the oecd pisa global competence framework. Paris: OCDE.Search in Google Scholar

[29] Pérez, M. A. H., Alonso, J. M. O., & López, J.R. (2016). Labor demand and ICT adoption in Spain. Telecommunications Policy, 40, 450–470.10.1016/j.telpol.2015.07.004Search in Google Scholar

[30] Pestana, M. H., & Gageiro, J. N. (2000). Análise de dados para ciências sociais - a complementaridade do SPSS, 6 edição. Lisbon, Portugal: Edições sílabo.Search in Google Scholar

[31] Picot, A., Malec, D., & Maussion, P. (2013, August). Improvements on lifespan modeling of the insulation of low voltage machines with response surface and analysis of variance. Paper presented at 9th IEEE International Symposium on Diagnostics for Electric Machines, Power Electronics and Drives, Valencia, Spain.10.1109/DEMPED.2013.6645777Search in Google Scholar

[32] Ramlall, S., & Ramlall, D. (2014). The value of soft-skills in the accounting profession: Perspectives of current accounting students. Advances in Research, 2, 645–654.10.9734/AIR/2014/11000Search in Google Scholar

[33] Rivera, M.C.A., Gallego, L.V., Álvarez, M.A., Inchaurtieta, A.M., Albizuri, I.E., & Eulate, C.Y.A. (2012). Perceived Employability and Competence Development. Procedia. Social and Behavioral Sciences, 69, 1191–1197.10.1016/j.sbspro.2012.12.051Search in Google Scholar

[34] Shi, L., Zhou, Z., Jia, H., Cheng, L., Yu, P., Huang, Y., & En, Y. (2018, October). Evaluation of Health Condition for IMA Module Based on Mahalanobis Distance. Paper presented at the Prognostics and System Health Management Conference, Chongqing, China.10.1109/PHM-Chongqing.2018.00058Search in Google Scholar

[35] Tabachnick, B. G., & Fidell, L. S. (2013). Using multivariate statistics, 6th Edition. Boston, USA: Pearson.Search in Google Scholar

[36] Taber, K. S. (2018). The use of Cronbach’s alpha when developing and reporting research instruments in science education. Research in Science Education, 48 (6), 1273–1296.10.1007/s11165-016-9602-2Search in Google Scholar

[37] Tadimeti, V. (2014). E-soft skills training: Challenges and opportunities. Journal of Soft Skills, 8, 34–44.Search in Google Scholar

[38] Thayer-Hart, N., J., Dykema, K., Elver, N. C., & J. Stevenson (2010). Survey Fundamentals - A guide to designing and implementing surveys, Office of Quality Improvement. Retrieved from: https://pt.scribd.com/document/187680663/Survey-Fundamentals-A-Guide-to-Designing-and-Implementing-Survey.Search in Google Scholar

[39] Trinchera, L., Marie, N., & Marcoulides, G. A. (2018). A distribution free interval estimate for Coefficient Alpha. Structural Equation Modeling: A Multidisciplinary Journal, 25(6), 876–887.10.1080/10705511.2018.1431544Search in Google Scholar

[40] Tsitskari, E., Goudas, M., Tsalouchou, E., & Michalopoulou, M. (2017). Employers’ expectations of the employability skills needed in the sport and recreation environment. Journal of hospitality, leisure, sport & tourism education, 20, 1–9.10.1016/j.jhlste.2016.11.002Search in Google Scholar

[41] Türkel, A., Özdemir, E. E., & Akbulut, S. (2017). Validity and reliability study of reading culture scale. International Periodical for the Languages, Literature and History of Turkish or Turkic, 12, 465–490.Search in Google Scholar

[42] Vaske, J. J., Beaman, J., & Sponarski, C. C. (2017). Rethinking internal consistency in Cronbach’s Alpha. Leisure Sciences, 39(2), 163–173.10.1080/01490400.2015.1127189Search in Google Scholar

[43] Windels, K., Mallia, K. L., & Broyles, S. J. (2013). Soft skills: The difference between leading and leaving the advertising industry?. Journal of Advertising Education, 17, 17–27.10.1177/109804821301700204Search in Google Scholar

[44] World Economic Forum (2017). The Travel & Tourism Competitiveness Report 2017 - Paving the way for a more sustainable and inclusive future. Geneva: WEF.Search in Google Scholar

[45] World Economic Forum (2018). The Future of Jobs Report 2018. Geneva: WEF.Search in Google Scholar

[46] World Travel and Tourism Council (2015). Global Talent Trends and Issues for the Travel & Tourism Sector. London: WTTC.Search in Google Scholar

eISSN:
2182-4924
Langue:
Anglais