Hindsight, insight and foresight: Some reflections on reforming the public service

This article starts off by presenting a brief history of public service reform initiatives in Ireland, at both central and local government level, from the foundation of the state to the present day. Reasons for the reforms and the main issues addressed are highlighted. Common themes are identified. These common themes provide the basis for identifying and examining five enduring reform challenges: building the capability of public servants; involving and empowering the public; coordination and collaboration; centralisation versus decentralisation; and policy and evidence. Drawing from insights from previous reform efforts, and particularly those following the financial crisis, suggestions are made as to what steps might be taken in the next phase of reform to deal with them.