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The role of non-governmental organizations in the mental health area: differences in understanding


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Figure 1

The life cycle of NGOs in the mental health area in Slovenia (21).
The life cycle of NGOs in the mental health area in Slovenia (21).

A schematic presentation of stakeholders’ opinions on the role of NGOs in the mental health area within the support network for people with mental health problems.

StakeholdersThe summary of opinions on the definition of NGOs’ role (categories)
Public officials for mental health (ministry and local community administration employees)An innovator and initiator for change, a promoter of health and prevention, an initiator and provider of measures for the quality of life and treatment, an important player for the local community, a user of financial and material resources, the author of a self-evaluation report, the player towards which administrative entities have normatively defined duties, an applicant to tenders.
Experts in the mental health areaQuality provider, a partner with a specific standing in the support network; the voice of service users and the strongest influencer of people; the contractor with specific (very different) staffing professionals and colleagues.
Service providers at NGOs in the mental health areaA provider of supplementary services, preventive and community activities, based on the networking and integration of volunteers, offering assistance with no waiting period, a provider of expert individual approach, cooperation in ensuring the continuity of treatment, a provider with aboveaverage ethical potential of providers.
Providers in other organizations within the mental health support networkA creator of the support network for people with depression and their relatives, the conscience of society, the informer of the public, a provider of proven successful approaches to improving mental health of patients with depression, enables accessibility without stigmatization and reduces stigmatization in the society, the actor whose quality of work depends on the employees, sometimes acting only on paper, their quality varies.
Patients – users of services of NGOs in the mental health areaActs towards improved quality of life, resolution of complex issues, a provider of psychosocial and employment rehabilitation, a provider of opportunities for enhancing knowledge, exchanging experiences, social inclusion and quality leisure time activities, an outreach motivator, having the know-how of, and experience in successful methods of working with people with depression, a provider with fast-changing staff members.
Patients – users of other services in the mental health areaA provider of assistance at home, a provider of free assistance, the organization requires a better promotion of its own work; a provider of assistance only adequate for some patients with depression; organizations the work of which is insufficiently supervised.

The presentation of the research methodology.

The sample (within the case study of Novo Mesto and Ljubljana health regions)The method used
Public officialsN=2 (employees from two key ministries)A semi-structured interview
N=56 (employees of administrative entities in the local communities; one from each local community or according to assigned tasks in the mental health area)Quantitative method, an online questionnaire via 1KA web interface (including an open survey question)
Mental health expertsN=5 (experts in the mental health area, not working directly with patients)A semi-structured interview
ProvidersN=94 (quota sample: 1-3 providers from each health care or social assistance organization, acting in a network of mental health programs and services in Novo Mesto (35,8%) and Ljubljana (64,2%) health regions). 62% are from the health care area, 34% from the social assistance area, and 4% from other areas)Quantitative method, an online questionnaire via 1KA web interface (including an open survey question)
Service usersN=82 (men and women with mental health problems, aged 18-70, who accepted the invitation of 4 NGOs or a personal invitation, if they are not NGO members).Semi-structured interviews and focus groups
eISSN:
1854-2476
Idioma:
Inglés
Calendario de la edición:
4 veces al año
Temas de la revista:
Medicine, Clinical Medicine, Hygiene and Environmental Medicine