Public officials for mental health (ministry and local community administration employees) | An innovator and initiator for change, a promoter of health and prevention, an initiator and provider of measures for the quality of life and treatment, an important player for the local community, a user of financial and material resources, the author of a self-evaluation report, the player towards which administrative entities have normatively defined duties, an applicant to tenders. |
Experts in the mental health area | Quality provider, a partner with a specific standing in the support network; the voice of service users and the strongest influencer of people; the contractor with specific (very different) staffing professionals and colleagues. |
Service providers at NGOs in the mental health area | A provider of supplementary services, preventive and community activities, based on the networking and integration of volunteers, offering assistance with no waiting period, a provider of expert individual approach, cooperation in ensuring the continuity of treatment, a provider with aboveaverage ethical potential of providers. |
Providers in other organizations within the mental health support network | A creator of the support network for people with depression and their relatives, the conscience of society, the informer of the public, a provider of proven successful approaches to improving mental health of patients with depression, enables accessibility without stigmatization and reduces stigmatization in the society, the actor whose quality of work depends on the employees, sometimes acting only on paper, their quality varies. |
Patients – users of services of NGOs in the mental health area | Acts towards improved quality of life, resolution of complex issues, a provider of psychosocial and employment rehabilitation, a provider of opportunities for enhancing knowledge, exchanging experiences, social inclusion and quality leisure time activities, an outreach motivator, having the know-how of, and experience in successful methods of working with people with depression, a provider with fast-changing staff members. |
Patients – users of other services in the mental health area | A provider of assistance at home, a provider of free assistance, the organization requires a better promotion of its own work; a provider of assistance only adequate for some patients with depression; organizations the work of which is insufficiently supervised. |