<abstract xmlns="http://www.w3.org/1999/xhtml"><p> The main purpose of this paper is to describe key gamification techniques that can be applied to enhance the tourist attraction visiting process. The paper is based on the methodology of design patterns; particularly it adopts the definition and classification schemes originally proposed and developed in the context of gamification of work to specify gamification techniques related to various aspects of the tourist attraction visiting process. The main result is the selection of twelve gamification techniques for enhancing the tourist attraction visiting process, four for each of the three phases of the visiting process (before, during and after the visit). The paper shows that gamification techniques can be applied to enhance the tourist attraction visiting process. Implementation of the proposed gamification techniques is supposed to both improve visitor experience and give the tourist attraction managers a tool for boosting interest in less popular exhibitions and events.</p></abstract>

The main purpose of this paper is to describe key gamification techniques that can be applied to enhance the tourist attraction visiting process. The paper is based on the methodology of design patterns; particularly it adopts the definition and classification schemes originally proposed and developed in the context of gamification of work to specify gamification techniques related to various aspects of the tourist attraction visiting process. The main result is the selection of twelve gamification techniques for enhancing the tourist attraction visiting process, four for each of the three phases of the visiting process (before, during and after the visit). The paper shows that gamification techniques can be applied to enhance the tourist attraction visiting process. Implementation of the proposed gamification techniques is supposed to both improve visitor experience and give the tourist attraction managers a tool for boosting interest in less popular exhibitions and events.

Enhancing the tourist attraction visiting process with gamification: key concepts

Engineering Management in Production and Services

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

The main purpose of this paper is to describe key gamification techniques that can be applied to enhance the tourist attraction visiting process. The paper is...

Enhancing the tourist attraction visiting process with gamification: key concepts

Publicado en línea: 23 ene 2018

Páginas: 59 - 66

Recibido: 15 jul 2017

Aceptado: 10 dic 2017

DOI: https://doi.org/10.1515/emj-2017-0031

Palabras clave
tourism gamification, visitors’ experience, tourist attraction management

© 2018

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Enhancing the tourist attraction visiting process with gamification: key concepts

Publicado en línea: 23 ene 2018

Páginas: 59 - 66

Recibido: 15 jul 2017

Aceptado: 10 dic 2017

DOI: https://doi.org/10.1515/emj-2017-0031

Palabras clavetourism gamification, visitors’ experience, tourist attraction management

© 2018

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Palabras clave
tourism gamification, visitors’ experience, tourist attraction management