<abstract xml:lang="en" xmlns="http://www.w3.org/1999/xhtml"><p>Each business enterprise strives to achieve the most efficient organization of its operations. While business enterprises can influence internal factors of organization, external factors are more rigid. Public organizations have less of an incentive to be efficient. Furthermore, their organization is less favorable since the decision making is centralized and highly formal (i.e. legislative). Adoption of business process orientation (BPO) paradigm, with an emphasis on the management of internal factors of organization, has provided business organizations with substantial savings and improvements in efficiency. However, external factors also have a high potential for improvement of efficiency. For instance, development of supply chains or value chains has proven that external factors can be harnessed to provide additional sources of competitiveness. Other external factors can also be used to improve the performance of individual organizations, an entire industry or economy as a whole. These synergic effects can be achieved through a unified and virtualized communication infrastructure, document exchange and conduct of business transactions. The goal of this paper is to present business environment properties in an e-Society that can be further developed to enhance integration between organizations and public institutions, which in turn can be used to create and manage inter-institutional business processes. This type of processes can promote e-business and e-business models to a new level of efficiency, making a whole industry or national economy comparatively more competitive in international markets.</p></abstract>

Each business enterprise strives to achieve the most efficient organization of its operations. While business enterprises can influence internal factors of organization, external factors are more rigid. Public organizations have less of an incentive to be efficient. Furthermore, their organization is less favorable since the decision making is centralized and highly formal (i.e. legislative). Adoption of business process orientation (BPO) paradigm, with an emphasis on the management of internal factors of organization, has provided business organizations with substantial savings and improvements in efficiency. However, external factors also have a high potential for improvement of efficiency. For instance, development of supply chains or value chains has proven that external factors can be harnessed to provide additional sources of competitiveness. Other external factors can also be used to improve the performance of individual organizations, an entire industry or economy as a whole. These synergic effects can be achieved through a unified and virtualized communication infrastructure, document exchange and conduct of business transactions. The goal of this paper is to present business environment properties in an e-Society that can be further developed to enhance integration between organizations and public institutions, which in turn can be used to create and manage inter-institutional business processes. This type of processes can promote e-business and e-business models to a new level of efficiency, making a whole industry or national economy comparatively more competitive in international markets.

Reaching inter-institutional business processes in e-Society

Faculty of Economics and Business, University of Zagreb, Trg J. F. Kennedya 6, 10000 Zagreb, Croatia

Business Systems Research Journal

{"article-title":"Reaching inter-institutional business processes in e-Society"}

Each business enterprise strives to achieve the most efficient organization of its operations. While business enterprises can influence internal factors of...

Reaching inter-institutional business processes in e-Society

Published Online: Sep 19, 2012

Page range: 20 - 29

DOI: https://doi.org/10.2478/v10305-012-0024-y

Keywords
business processes, public administration, e-business, e-society, interactions

This content is open access.

Reaching inter-institutional business processes in e-Society

Published Online: Sep 19, 2012

Page range: 20 - 29

DOI: https://doi.org/10.2478/v10305-012-0024-y

Keywordsbusiness processes, public administration, e-business, e-society, interactions

This content is open access.

Keywords
business processes, public administration, e-business, e-society, interactions