<abstract xmlns="http://www.w3.org/1999/xhtml"><p> Market situation and development in recent years shows, that organization's ability to meet customer requirements is not enough. Successful organizations are able to exceed the expectations of all stakeholders. They are building their excellence systematically. Our contribution basically how the excellence in automotive is created using EFQM Excellence Model in Total Quality Management.</p></abstract>

Market situation and development in recent years shows, that organization's ability to meet customer requirements is not enough. Successful organizations are able to exceed the expectations of all stakeholders. They are building their excellence systematically. Our contribution basically how the excellence in automotive is created using EFQM Excellence Model in Total Quality Management.

Bringing Excellence to Automotive

Department of Applied Mechanics, Faculty of Materials Science and Technology, Slovak University of Technology, Paulínska 16, 917 24 Trnava, Slovak Republic

Vysoká škola manažmentu/ City University, Panónska 17, Bratislava, Slovak Republic

Research Papers Faculty of Materials Science and Technology Slovak University of Technology

{"article-title":"Bringing Excellence to Automotive"}

Market situation and development in recent years shows, that organization's ability to meet customer requirements is not enough. Successful organizations are...

Bringing Excellence to Automotive

Published Online: Feb 12, 2013

Page range: 143 - 148

DOI: https://doi.org/10.2478/v10186-012-0025-2

Keywords
Quality Management System, Total Quality Management, EFQM Excellence Model, Fundamental Concepts of Excellence, RADAR logic

This content is open access.

Bringing Excellence to Automotive

Published Online: Feb 12, 2013

Page range: 143 - 148

DOI: https://doi.org/10.2478/v10186-012-0025-2

KeywordsQuality Management System, Total Quality Management, EFQM Excellence Model, Fundamental Concepts of Excellence, RADAR logic

This content is open access.

Keywords
Quality Management System, Total Quality Management, EFQM Excellence Model, Fundamental Concepts of Excellence, RADAR logic