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Proceedings of the International Conference on Business Excellence
Volume 13 (2019): Issue 1 (May 2019)
Open Access
The influence of consumer protection on the satisfaction of airline passengers
Nicoleta Andreea Neacşu
Nicoleta Andreea Neacşu
and
Anca Madar
Anca Madar
| Nov 29, 2019
Proceedings of the International Conference on Business Excellence
Volume 13 (2019): Issue 1 (May 2019)
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Published Online:
Nov 29, 2019
Page range:
112 - 124
DOI:
https://doi.org/10.2478/picbe-2019-0011
Keywords
consumer protection
,
air transport services
,
air quality
,
passenger rights
,
quantitative research
© 2019 Nicoleta Andreea Neacşu et al., published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.
Nicoleta Andreea Neacşu
Transilvania University of Brașov,
Brașov
Anca Madar
Transilvania University of Brașov,
Brașov