[Amponsah, S. 2013. Household Decision of Purchasing Health Insurance: The Cost and Benefit of Public Health Insurance by Poor and Non-Poor Households. Ph.D. dissertation, Graduate School of Economics, Tokyo International University, Kawagoe, Saitama.]Search in Google Scholar
[Amponsah, S. and S. E. Amanfo. 2017. Efficiency and Productivity Growth in the Health Care Systems of Ghana: Regional Comparison Analysis using DEA. Chicago, IL. January 06 – 08. Ghana: Ministry of Health.]Search in Google Scholar
[Asandului, L., M. Roman and P. Fatulescu. 2014. “The Efficiency of Healthcare Systems in Europe: A Data Envelopment Analysis Approach.” Procedia Economics and Finance 10, 261 – 268.10.1016/S2212-5671(14)00301-3]Search in Google Scholar
[Azizi, F., M. Behzadian and A. Afshari. 2012. “Aplication of Balanced Scorecard Approach to Healthcare Organizations.” European Journal of Scientific Research 29(4), 16 – 29.]Search in Google Scholar
[Baldwin, R., M. Cave and M. Lodge. 2011. Understanding Regulation: Theory, Strategy and Practice. New York: Oxford University Press Inc., New York.10.1093/acprof:osobl/9780199576081.001.0001]Search in Google Scholar
[Bisbe, J. & Barrubés, J. (2012). The Balanced Scorecard as a Management Tool for Assessing and Monitoring Strategy Implementation in Health Care Organization. Revista Española de Cardiología, 65(10), 919 – 927.10.1016/j.recesp.2012.05.014]Search in Google Scholar
[Björnberg, A. 2016. Euro Health Consumer Index 2015. Report. Stockholm. Health Consumer Powerhouse Ltd.]Search in Google Scholar
[Chang, W., Y. Tung, C. Huang and M. Yang. 2008. “Performance Improvement After Implementing the Balanced Scorecard: A Large Hospitals Experience in Taiwan.” Total Quality Management 19(12), 1257 – 1258.10.1080/14783360802637050]Search in Google Scholar
[Charnes, A., W. W. Cooper and E. Rhodes. 1978. “Measuring the Efficiency of Decision Making Units.” European Journal of Operational Research 2, 429 – 444.10.1016/0377-2217(78)90138-8]Open DOISearch in Google Scholar
[Coppola, M., Y. Ozcan and R. Bogacki. 2003. “Evaluation of Performance of Dental Providers on Posterior Restorations: Does Experience Matter ? A Data Envelopment Analysis (DEA) Approach.” Journal of Medical Systems 5, 447 – 458.]Search in Google Scholar
[Drucker, P. F. 2001. The Efficiency of the Decision-Makers, Bucuresti: Editura Destin.]Search in Google Scholar
[Džakula A., Šogorić S., Vončina L. (2012) Decentralization in Croatia’s Health System. In: Bartlett W., Božikov J., Rechel B. (eds) Health Reforms in South East Europe. New Perspectives on South-East Europe Series. Palgrave Macmillan, London.10.1057/9781137264770_4]Search in Google Scholar
[Eilat, H., B. Golany and A. Shtub. 2006. “Constructing and Evaluating Balanced Portfolios of R&D Projects with Interactions: A DEA Based Methodology.” European Journal of Operational Research 172(3), 1018 – 1039.10.1016/j.ejor.2004.12.001]Search in Google Scholar
[Enquist, B. and B. Edvardsson. 2006. “Corporate Service Responsibility as a Driving Force for Service Brand Cultivation.” Working paper, Karlstad University, Karlstad. Available at https://www.researchgate.net/publication/228448980 (accessed November 24th 2018).]Search in Google Scholar
[Farrell, M. J. (1957) The Measurement of Productive Efficiency. Journal of the Royal Statistical Society, 120, 253 – 290. https://doi.org/10.2307/234310010.2307/2343100]Open DOISearch in Google Scholar
[Fineberg, H. 2012. “A Successful and Sustainable Health System: How to Get There from Here.” The New England Journal of Medicine 366(11), 1020 – 1027.10.1056/NEJMsa1114777]Search in Google Scholar
[Heller, P. and D. Hauner. 2006. “Fiscal Policy in the Face of Long-Term Expenditure Uncertainties.” International Tax and Public Finance 13, 325 – 350.10.1007/s10797-006-8798-x]Open DOISearch in Google Scholar
[Healthcare Act. 2008. Narodne novine RH br. 150.]Search in Google Scholar
[Hemati, M., A. Danaei and M. Shahhosseini. 2012. “An Empirical Study to Measure the Relative Efficiency and Strategic Planning using BSC-DEA.” Management Science Letters 2, 1109 – 1122.10.5267/j.msl.2012.03.008]Open DOISearch in Google Scholar
[Hollingsworth, B. 2008. “The Measurement of Efficiency and Productivity of Health Care Delivery.” Health Economics 17(10), 1107 – 1128.10.1002/hec.1391]Search in Google Scholar
[Jalali Naini, S. G. H., A. R. Aliahmadi and M. Jafari-Eskandari. 2011. “Designing a Mixed Performance Measurement System for Environmental Supply Chain Management Using Evolutionary Game Theory and Balanced Scorecard: A Case Study of an Auto Industry Supply Chain.” Resources, Conservation and Recycling 55(6), 593 – 603.10.1016/j.resconrec.2010.10.008]Open DOISearch in Google Scholar
[Kádárova, J., M. Durkáčová, K. Teplická and G. Kádár. 2015. “The Proposal of an Innovative Integrated BSC-DEA Model.” Procedia Economics and Finance 23, 1503 – 1508.10.1016/S2212-5671(15)00375-5]Search in Google Scholar
[Kaplan, R. S. and D. P. Norton. 1992. “The Balanced Scorecard: Measures that Drive Performance.” Harvard Business Review 70, 71 – 79.]Search in Google Scholar
[Lodge, M. 2014. “Regulation in Crisis: Reputation, Capacity and Limitations.” In V. K. Soonhee, A. Shena and W. H. Lambright (eds). Public Administration in the Context of Global Governance. Cheltenham: Edward Edgar, 96 – 115.10.4337/9781783477807.00020]Search in Google Scholar
[Lovaglio, P. G. and G. Vittadini. 2012. “The Balanced Scored in Health Care: A Multilevel Latent Variable Approach.” Journal of Modelling in Management 7(1), 38 – 58.10.1108/17465661211208802]Search in Google Scholar
[Lunn, P. 2014. Regulatory and Behavioral Economics. OECD Publishing. https://doi.org/10.1787/9789264207851-en10.1787/9789264207851-en]Open DOISearch in Google Scholar
[Medeiros, J. and C. Schwiers. 2015. “Efficiency estimates of health care systems” Economic Papers 549, European Commission, June 2015.]Search in Google Scholar
[Musgrove, P. 1999. “Public Spending on Health Care: How is Different Criteria Related ?” Health Policy 47, 207 – 223.10.1016/S0168-8510(99)00024-X]Open DOISearch in Google Scholar
[Nacionalna strategija razvoja zdravstva 2012 – 2020. 2012. Zagreb: Ministarstvo za zdravlje.]Search in Google Scholar
[Nedelea, I. C., J. M. Fannin and J. N. Barnes. 2010. “Analyzing Differences in Rural Hospital Efficiency: A Data Envelopment Analysis Approach.” Annual Meeting, 25 – 27 July 2010, Denver, Colorado.]Search in Google Scholar
[Pollitt, M. 2002. “The Economics of Trust, Norms and Networks.” Business Ethics 11(2), 119 – 128.10.1111/1467-8608.00266]Open DOISearch in Google Scholar
[Rouse, P., M. Putterill and D. Ryan. 2002. “Integrated Performance Design: Insights from an Application in Aircraft Maintenance.” Management Accounting Research 13(2), 229 – 248.10.1006/mare.2002.0180]Open DOISearch in Google Scholar
[Saltman, R. B. 2002. “Regulating Incentives: The Past and Present Role of the State in Health Care Systems.” Social Science & Medicine 54(2), 1677 – 1684.10.1016/S0277-9536(01)00335-5]Open DOISearch in Google Scholar
[Saltman, R. B. and J. Figueras. 1998. “Analyzing the Evidence on European Health Care Reforms.” Health Affairs 17(2), 85 – 108.10.1377/hlthaff.17.2.85]Open DOISearch in Google Scholar
[Setnikar Cankar, S. and V. Petkovšek. 2011. “Review and Analysis of the Healthcare System in Slovenia 1980 – 2010”. In: Public administration of the future: 19th NISPAcee Annual Conference, May 19 – 22, 2011, Varna, Bulgaria.]Search in Google Scholar
[Solà, M. and D. Prior. 2001. “Measuring Productivity and Quality Changes Using Data Envelopment Analysis: An Application to Catalan Hospitals.” Financial Accountability & Management 17(3), 219 – 245.10.1111/1468-0408.00129]Search in Google Scholar
[Toth, M. 2006. “Kakovost v sistemu zdravstvenega varstva.” Bilten 22(2), 40 – 47.]Search in Google Scholar
[Yilmaz, N. and R. Erdem. 2015. “Balanced Scorecard Applications in Health Care.” Journal of International Health Science and Management 1(1), 53 – 59.]Search in Google Scholar
[Vitezić, N., Šegota, A., Setnikar Cankar, S. 2016. Measuring the Efficiency of Public Health Services. by DEA, International Public Administration Review, 14(4), 27 – 47.10.17573/ipar.2016.4.02]Search in Google Scholar
[Zrinščak, S. 2007. “Zdravstvena politika Hrvatske: U vrtlogu reformi i suvremenih društvenih izazova.” Revija za socijalnu politiku 14(2), 193 – 220.10.3935/rsp.v14i2.697]Open DOISearch in Google Scholar