Performance Evaluation of the Government Agencies of Kazakhstan

Andersen, Lotte B., Andreas A. Boesen and Lene H. Pedersen. 2016. “Performance in Public Organizations: Clarifying the Conceptual Space.” Public Administration Review 7(6), 852 - 862.10.1111/puar.12578Open DOISearch in Google Scholar

Bemelmans-Videc, Maria, Jeremy Lonsdale and Burt Perrin. 2017. Making Accountability Work: Dilemmas for Evaluation and for Audit. NJ: Transaction Publishers.10.4324/9780203786666Search in Google Scholar

Bischoff , Ivo and Frederic Blaeschke. 2016. “Performance Budgeting: Incentives and Social Waste from Window Dressing.” Journal of Public Administration Research and Theory 26(2), 344 - 358.10.1093/jopart/muv013Open DOISearch in Google Scholar

BTI 2018. Kazakhstan Country Report. Available at https://www.bti-project.org/en/reports/country-reports/detail/itc/KAZ/ (last accessed 10. August 2018).Search in Google Scholar

Conway, Byron. 2018. Game Changing Performance Management Trends. Available at https://www.employeeconnect.com/blog/game-changing-performancemanagement-trends/utm_source=edm&utm_medium=newsletter&utm_term=&utm_content=&utm_campaign=week+of+hr+100&utm_source=ActiveCampaign&utm_medium=email&utm_content=How+to+Build+High-Performing+Teams+Through+Employee+Training+and+Development&utm_campaign=Week+of+HR+%23101 (last accessed 15. October 2018).Search in Google Scholar

Curristine, Teresa, Zsuzsanna Lontiand and Isabelle Joumard. 2007. “Improving Public Sector Efficiency.” Challenges and Opportunities OECD Journal on Budgeting 7(1), 1 - 42.10.1787/budget-v7-art6-enSearch in Google Scholar

Decree 2010. About the System of annual evaluations of the eff ectiveness of the activities of central state and local executive bodies of regions, cities of republican signifi cance, the capital https://tengrinews.kz/zakon/prezident_respubliki_kazahstan/konstitutsionnyiy_stroy_i_osnovyi_gosudarstvennogo_upravleniya/id-U100000954_/ (last accessed 10. June 2016).Search in Google Scholar

Decree 2015. Th e Register of the civil service positions. http://adilet.zan.kz/rus/docs/U1500000150 (last accessed 10. August 2017).Search in Google Scholar

Dobrolyubova E. 2017. “Evaluating Performance of Government Inspection Bodies: A Possible Approach.” Th e NISPAcee Journal of Public Administration and Policy 10(2), 49 - 72.10.1515/nispa-2017-0011Search in Google Scholar

Dooren, Wouter V., Geert Bouckaert and John Halligan. 2010. Performance Management in the Public Sector. 1st edn. Abingdon: Routledge.Search in Google Scholar

Dubnick, Melvin. 2005. “Accountability and the Promise of Performance: In Search of the Mechanisms.” Public Performance & Management Review 28(3), 376 - 417.Search in Google Scholar

Fernandez, Sergjio and Hal G. Rainey. 2006. “Managing Successful Organizational Change in the Public Sector.” Public Administration Review 66(2), 168 - 174.10.1111/j.1540-6210.2006.00570.xOpen DOISearch in Google Scholar

Gerrish, Ed. 2016. “Th e Impact of Performance Management on Performance in Public Organizations: A Meta-Analysis.” Public Administration Review 76(1), 48 - 66.10.1111/puar.12433Search in Google Scholar

Hajnal, Gyorgy. 2015. “Use and Utilization of Performance Information in Hungary: Exemplary Cases from the Local-Government and the Higher Education Sectors.” Th e NISPAcee Journal of Public Administration and Policy 8(2). DOI, 10.11515 / nispa-2015-0007.10.11515/nispa-2015-0007Open DOISearch in Google Scholar

Hansen, Morten B. 2017. “Performance Management and Evaluation.” In B. Greve (ed.). Handbook of Social Policy Evaluation. London: Edward Elgar, 223 - 241. Available at http://vbn.aau.dk/files/237038407/160513_Performance_Management_and_Evaluation_final_allchangeacc.pdf (last accessed 20 May 2017).10.4337/9781785363245.00019Search in Google Scholar

Helden, Jan van and Shahzad Uddin. 2016. “Public Sector Management Accounting in Emerging Economies: A Literature Review.” Critical Perspectives on Accounting 41(C). http://dx.doi.org/10.1016/j.cpa.2016.01.001 (last accessed 10 January 2018).10.1016/j.cpa.2016.01.001(lastaccessed10January2018)Open DOISearch in Google Scholar

IER [ИЭИ]. 2016. Assessment of the Eff ectiveness of Government Agencies 2016 [Сборник по ≪Оценке эффективности деятельности государственныхорганов≫ за 2016 год]. Report. Available at http://www.bagalau.kz/public/collections/public1/ (last accessed 16 January 2018).Search in Google Scholar

IER. 2017. Establishment and Development [Создание и развитие]. Available at www.bagalau.kz/about/evaluation (last accessed 15 October 2017).Search in Google Scholar

IMD. 2017. World Competitiveness Yearbook 2017 Results. Available at http://www.imd.org/wcc/world-competitiveness-center-rankings/competitiveness-2017-rankings-results/ (last accessed 16 January 2018).Search in Google Scholar

Iacovino, Nicola Mario, Barsanti Sara and Cinquini Lino. 2017 Public Organizations Between Old Pu blic Administration, New Public Management and Public Governance: the Case of the Tuscany Region. Public Organization Review, 17: 61 - 82.10.1007/s11115-015-0327-xSearch in Google Scholar

Jakobsen, Mads L. F. and Peter B. Mortensen. 2016. “Rules and Doctrine of Performance Management.” Public Administration Review 76(2), 302 - 312.10.1111/puar.12409Open DOISearch in Google Scholar

Leeuw, Frans L. 2000. “Unintended Side Eff ects of Auditing: Th e Relationship between Performance Auditing and Performance Improvement and the Role of Trust.” In W. Raub and J. Weesie (eds). Th e Management of Durable Relations. Amsterdam: Th elathesis, 153.Search in Google Scholar

Leoveanu, Andy. 2016. “Performance Evaluation Systems in the Public Sector.” Curentul Juridic - Juridical Current 66(3), 26 - 38.Search in Google Scholar

Makhasheva, M. 2016. State Audit in Kazakhstan: New Challenge of Modern Economics [Gosudarstvenyyi audit v Kazakhstane: novyi vazov sovremennoy economiki]. Available at http://group-global.org/ru/publication/39035-gosudarstvennyy-audit-v-kazahstane-novyy-vyzov-sovremennoy-ekonomiki (last accessed 10. May 2017).Search in Google Scholar

Mendez, Carlos and John Bachtler. 2011. “Administrative Reform and Unintended Consequences: An Assessment of the EU Cohesion Policy ‘Audit Explosion’.” Journal of European Public Policy 18(5), 746 - 765.10.1080/13501763.2011.586802Open DOISearch in Google Scholar

MNE. 2016. State Body Effi ciency Evaluation System of the Republic of Kazakhstan [MNE. 2016. Systeme osenki eff ectivnosti deyatelnosty gosydarstvennykh organov v Respublike Kazakhstan]. Astana: Report, 42.Search in Google Scholar

Nemec, Juraj, Beata Merickova and Marketa Sumpikova Fantova. 2011. “Is the Estonian Municipal Benchmarking Really Better ?” Public Management Review 10.1080 / 14719037.2010.525036.Search in Google Scholar

OECD. 1996. Performance Auditing and the Modernization of Government. Paris: Organization for Economic Cooperation and Development Press (last accessed April 2016).Search in Google Scholar

OECD. 2014. Kazakhstan: Review of the Central Administration. Astana, Kazakhstan: OECD.Search in Google Scholar

OECD. 2017a. Multi-Dimensional Review of Kazakhstan. Vol. 2: In-Depth Analysis and Recommendations. Available at http://www.oecd.org/countries/kazakhstan/multi-dimensional-review-of-kazakhstan-9789264269200-en.htm (last accessed 20 October 2017).Search in Google Scholar

OECD. 2017b. OECD Public Governance Reviews. Towards an Open Government in Kazakhstan. Available at URL http://www.oecd.org/gov/towards-an-opengovernment-in-kazakhstan-9789264279384-en.htm (last accessed 20 October 2017).Search in Google Scholar

OECD. 2017c. “Towards a More Eff ective, Strategic and Accountable State in Kazakhstan.” http://dx.doi.org/10.1787/9789264284005-en (last accessed 10 January 2018).10.1787/9789264284005-en(lastaccessed10January2018)Open DOISearch in Google Scholar

OECD. 2018. Benchmarking Civil Service Reform in Kazakhstan, 164 https://www.oecd-ilibrary.org/governance/benchmarking-civil-service-reform-inkazakhstan_9789264288096-en (last accessed March 2018).Search in Google Scholar

Primashev, Nurzada et al. 2013 Determination of Eff ective Regulatory Legal, Methodological and Organizational Measures Aimed at Improving the Quality of Work Organization and Management in Government Agencies [Opredelenye effectivnykh normatyvnykh, methodichiskykh i organizatstyonnykh mer, napravlennykh na povyshenye kachestva organizatsyi tryda i menedgmenta v gosudarstvennykh organakh]. Astana: Academy of Public Administration under the President of the Republic of Kazakhstan.Search in Google Scholar

Pollitt, Christopher and Greet Bouckaert. 2011. _Public Management Reform: A Comparative Analysis - New Public Management, Governance, and the Neo-Weberian State. 3rd edn. Oxford: Oxford University Press.Search in Google Scholar

Salem, Hanine. 2003. Organizational Performance Management and Measurement. Beirut: Th e Lebanese Experience.Search in Google Scholar

Sek, Oleg. 2017. “A New Model for Assessing the Eff ectiveness of Government Agencies” [Novaya model ostenki eff ektivnosty deyatelnosti gosudarstvennykh organov]. In Suleimenova G. - Eds. Th e Institutionalization of the Performance Evaluation System of Government Agencies in the Republic of Kazakhstan: Modern Conditions and Prospects of Development [Institusionalyzatsya systemy ostenki eff ektivnosty deyatelnosti gosudarstvennykh organov v Respublike Kazakhstan: sovremennoe sostoyanie I perspektivy razvitya]. Astana: Academy of Public Administration under the President of Republic of Kazakhstan, 80 - 87.Search in Google Scholar

Suleimenova, Gulimzhan, Evgeny Kapogusov, Nurbek Kabizhan and Margarita Kadyrova. 2017. “Performance Evaluation System of Government Agencies in the Republic of Kazakhstan: Modern Conditions and Prospects of Development.” Paper presented at the 25th NISPAcee Annual Conference Innovation Governance in the Public Sector, 18 - 20 May, Kazan, Russia.Search in Google Scholar

Talbot, Colin. 2010. Th eories of Performance: Organizational and Service Improvement in the Public Domain. Oxford: Oxford University Press.Search in Google Scholar

Taylor, Jeannette. 2011. “Factors Infl uencing the Use of Performance Information for Decision Making in Australian State Agencies.” Public Administration 89(4), 1316 - 1334.10.1111/j.1467-9299.2011.02008.xSearch in Google Scholar

Thiel, Sandra van and France L. Leeuw. 2002. “Th e Performance Paradox in the Public Sector.” Public Performance & Management Review 25(3), 267 - 281. Available at https://www.researchgate.net/publication/46623899_The_Performance_Paradox_in_the_Public_Sector (last accessed 20. June 2016).10.1080/15309576.2002.11643661Search in Google Scholar

Tomaževič, Nina, Metka Tekavčič and Darja Peljhan. 2015. “Towards Excellence in Public Administration: Organisation Th eory-Based Performance Management Model.” Total Quality Management & Business Excellence 28(5 - 6), 578 - 599.10.1080/14783363.2015.1102048Search in Google Scholar

Van der Wal, Zeger and Mussagulova Assel. 2017. Motivation of Public Servants in Kazakhstan. Final Report. Astana: ACSH. GCPSE. UNDP.Search in Google Scholar

WB. 2005. Strategic Note: Reform of the Wage System in the Public Sector [Strategicheskaya zapiska: reformirovanie oplaty truda: v gosudarstvennom sectore]. Washington: Th e World Bank.Search in Google Scholar

WB. 2015. World Governance Indicator. Government Eff ectiveness. Available at http://info.worldbank.org/governance/wgi/#home (last accessed 16 January 2018).Search in Google Scholar