ICT as a factor of destination competitiveness: The case of the republics of former Yugoslavia

Adeola, O., & Evans, O. (2019). ICT, infrastructure, and tourism development in Africa. Tourism Economics, 26(1), 97-114.10.1177/1354816619827712Search in Google Scholar

Ana, M. I. (2018). Tourism industry in the new member states, Key countries and destinations. Management & Marketing. Challenges for the Knowledge Society, 13(1), 812-830.10.2478/mmcks-2018-0007Search in Google Scholar

Andrei, D. R., Gogonea, R. M., Zaharia, M., & Andrei, J. V. (2014). Is Romanian rural tourism sustainable? Revealing particularities. Sustainability, 6(12), 8876-8888.10.3390/su6128876Search in Google Scholar

Andrei, J. V., & Darvasi, D. (2012). Perspectives and challenges in financing the new Common Agricultural Policy, a new paradigm. Journal of Food, Agriculture & Environment, 10(1 part 2), 904-907.Search in Google Scholar

Băncescu, I., Chivu, L., Preda, V., Puente-Ajovín, M., & Ramos, A. (2019). Comparisons of log-normal mixture and Pareto tails, GB2 or log-normal body of Romania’s all cities size distribution. Physica A: Statistical Mechanics and its Applications, 526, 121017.10.1016/j.physa.2019.04.253Search in Google Scholar

Beblavý, M., & Kureková, L. M. (2014). Into the first league: The competitive advantage of the antivirus industry in the Czech Republic and Slovakia. Competition & Change, 18(5), 421–437.10.1179/1024529414Z.00000000069Search in Google Scholar

Bejtkovský, J., & Copca, N. (2020). The Employer Branding Creation and HR Marketing in Selected Healthcare Service Providers. Management & Marketing. Challenges for the Knowledge Society, 15(1), 95-108.10.2478/mmcks-2020-0006Search in Google Scholar

Belás, J., Macháček, J., Bartoš, P., Hlawiczka, R., & Hudáková, M. (2014). Business risks and the level of entrepreneurial optimism of SME in the Czech and Slovak Republic. Journal of competitiveness, 6(2), 30-41. https://doi.org/10.7441/joc.2014.02.03.10.7441/joc.2014.02.03Search in Google Scholar

Benckendorff, P., Sheldon, P. & Fesenmaier, D. (2014). Tourism information technology. Oxfordshire: CABI International.10.1079/9781780641850.0000Search in Google Scholar

Buhalis, D. & Deimezi, O. (2004). eTourism developments in Greece: Information communication technologies adoption for the strategic management of the Greek tourism industry. Tourism and Hospitality Research, 5(2), 103-130.10.1057/palgrave.thr.6040011Search in Google Scholar

Buhalis, D. (2003). eTourism: Information technology for strategic tourism management. Financial Times. London, UK: Prentice Hall.Search in Google Scholar

Crouch, G.I. (2011). Destination competitiveness: An analysis of determinant attributes. Journal of Travel Research, 50(1) 27–45.10.1177/0047287510362776Search in Google Scholar

Cucculelli, M., & Goffi, G. (2016). Does sustainability enhance tourism destination competitiveness? Evidence from Italian destinations of excellence. Journal of Cleaner Production, 111, 370-382.10.1016/j.jclepro.2014.12.069Search in Google Scholar

De Keyser, R., & Vanhove, N. (1994). The competitive situation of tourism in the Caribbean area - Methodological approach. Tourist Review, 49(3), 19-22.10.1108/eb058160Search in Google Scholar

Dima, A. M., & Vasilache, S. (2016). Credit Risk modeling for Companies Default Prediction using Neural Networks. Journal for Economic Forecasting, (3), 127-143.Search in Google Scholar

Dima, A. M., Begu, L., Vasilescu, M. D., & Maassen, M. A. (2018). The relationship between the knowledge economy and global competitiveness in the European Union. Sustainability, 10(6), 1706.10.3390/su10061706Search in Google Scholar

Dincă, V. M., Dima, A. M., & Rozsa, Z. (2019). Determinants of cloud computing adoption by Romanian SMEs in the digital economy. Journal of Business Economics and Management, 20(4), 798-820.10.3846/jbem.2019.9856Search in Google Scholar

Dragičević, Z., & Bošnjak, S. (2019). Agile architecture in the digital era: Trends and practices. Strategic Management, 24(2), 12-33.10.5937/StraMan1902011DSearch in Google Scholar

Drăgoi, M. C., Andrei, J. V., Mieilă, M., Panait, M., Dobrotă, C. E., & Lădaru, R. G. (2018). Food safety and security in Romania–an econometric analysis in the context of national agricultural paradigm transformation. Amfiteatru Economic, 20(47), 134-150.10.24818/EA/2018/47/134Search in Google Scholar

Dwyer, L., & Kim, C. (2003). Destination competitiveness: Determinants and indicators. Current Issues in Tourism, 6(5), 369-414.10.1080/13683500308667962Search in Google Scholar

Dwyer, L., Dragićević, V., Armenski, T, Mihalič, T., & Knežević Cvelbar, V. (2016). Achieving destination competitiveness: an importance–performance analysis of Serbia. Current Issues in Tourism, 19(13), 1309-1336.10.1080/13683500.2014.944487Search in Google Scholar

Dwyer, L., Livaic, Z., & Mellor, R. (2003). Competitiveness of Australia as a tourist destination. Journal of Hospitality and Tourism Management, 10(1), 60–78.Search in Google Scholar

Enright, M. J., & Newton, J. (2005). Determinants of tourism destination competitiveness in Asia Pacific: Comprehensiveness and universality. Journal of Travel Research, 43(4), 339-350.10.1177/0047287505274647Search in Google Scholar

Fan, D. X. F., Buhalis, D., & Lin, B. (2019). A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation. Annals of Tourism Research, 78.10.1016/j.annals.2019.102757Search in Google Scholar

Gajdošik, T. (2019). Smart tourists as a profiling market segment: Implications for DMOs. Tourism Economics.10.1177/1354816619844368Search in Google Scholar

Gössling, S. (2017). Tourism, information technologies and sustainability: an exploratory review. Journal of Sustainable Tourism, 25(7), 1024-1041.10.1080/09669582.2015.1122017Search in Google Scholar

Gretzel, U., Yuan, Y. L., & Fesenmaier, D. R. (2000). Preparing for the new economy: advertising strategies and change in destination marketing. Journal of Travel Research, 39(2): 146-156.10.1177/004728750003900204Search in Google Scholar

Hadad, S. (2018). The geographic distribution of Knowledge Economy (KE) within the European Union (EU). Management & Marketing. Challenges for the Knowledge Society, 13(3), 1089-1107.10.2478/mmcks-2018-0025Search in Google Scholar

Internet World Statists (2020). Internet growth statistics. Retrieved from: https://www.internetworldstats.com/emarketing.htmSearch in Google Scholar

ITU (2019). Measuring the information society report 2017, 2016, 2015, 2014, 2013, 2011. Retrieved from: https://www.itu.int/pub/D-IND-ICTOISearch in Google Scholar

Kah, J. Vogt, C. A., & MacKay, K. (2008). Online travel information search and purchasing by internet use experiences. Information Technology & Tourism, 10(3): 227-243.10.3727/109830508787157353Search in Google Scholar

Kareem, M. A., & Alameer, A. A. A. (2019). The Impact of Dynamic Capabilities on Organizational Effectiveness. Management & Marketing. Challenges for the Knowledge Society, 14(4), 402-418.10.2478/mmcks-2019-0028Search in Google Scholar

Kicová, M. (2019). Enterprise’s process innovations in the context of enterprise’s financial performance. Strategic Management, 24(3), 3-13.10.5937/StraMan1903003KSearch in Google Scholar

Kim, J. S., Christodoulidou, N., & Brewer, P. (2012). Impact of individual differences and consumers’ readiness on likelihood of using self-service technologies at hospitality settings. Journal of Hospitality & Tourism Research, 36, 85-114.10.1177/1096348011407311Search in Google Scholar

Kim, S. S., Crompton, J., & Botha, C. (2000). Responding to competition: A strategy for Sun/Lost City, South Africa. Tourism Management, 21(1): 33-41.10.1016/S0261-5177(99)00094-1Search in Google Scholar

Kozak, M., (1999). Destination competitiveness measurement:analysis of effective factors and indicators, 39th Congress of the European Regional ScienceAssociation: “Regional Cohesion and Competitiveness in 21st Century Europe”, August 23 - 27, 1999, Dublin, Ireland, European Regional Science Association (ERSA), Louvain-la-Neuve.Search in Google Scholar

Kumar, S., & Sharma, D. (2017). Study of ICT and tourism led growth in India and Thailand. Social Science Asia, 3(3): 24–31.Search in Google Scholar

Lee, L. Y. S. (2016). Hospitality industry web-based self-service technology adoption model: A cross-cultural perspective. Journal of Hospitality & Tourism Research, 40(2), 162–197.10.1177/1096348013495695Search in Google Scholar

Liu, Y., Yang, Q., & Pu, B. (2015). The research of Internet information services on the impact of tourism decision-making. The Open Cybernetics & Systemics Journal, 9, 1840-1845.10.2174/1874110X01509011840Search in Google Scholar

Manente, M., & Minghetti, V. (2006). Destination management organizations and actors. In D. Buhalis and C. Costa (Eds.). Tourism Business Frontiers. Consumers, products and industry (pp. 228-237). Oxford, UK: Elsevier Butterworth-Heinemann.10.1016/B978-0-7506-6377-9.50032-8Search in Google Scholar

Mazanec, A. J., & Ring, A. (2011). Tourism destination competitiveness: second thoughts on the World Economic Forum reports. Tourism Economics, 17(4), 725–751.10.5367/te.2011.0065Search in Google Scholar

Mbatha, B. (2013). Exploring the potential of electronic commerce tools in South African SME tourism service providers. Information Development, 29(1), 10–23.10.1177/0266666912452270Search in Google Scholar

Milićević, S., Đorđević, N., & Krejić, Ž. (2020). Research on tourists’ attitudes on the potential of Goč mountain for the development of eco-tourism. Economics of Agriculture, 67(1), 223-238.10.5937/ekoPolj2001223MSearch in Google Scholar

Miller, M.M., Henthorne, T.L., & George, B. (2008). The competitiveness of the Cuban tourism industry in the twenty-first century: A strategic reevaluation. Journal of Travel Research, 46(3), 268-278.10.1177/0047287507308319Search in Google Scholar

Minghetti, V., & Buhalis, D. (2010). Digital divide in tourism. Journal of Travel Research, 49(3), 267-281.10.1177/0047287509346843Search in Google Scholar

Navickas, V., & Malakauskaite, A. (2009). The possibilities for the identification and evaluation of tourism sector competitiveness factors. Engineering Economics, 61(1), 37–43.Search in Google Scholar

Neuts, B., Romão, J., Leeuwen, E. V., & Nijkamp, P. (2013). Describing the relationships between tourist satisfaction and destination loyalty in a segmented and digitalized market. Tourism Economics, 19(5), 987–1004.10.5367/te.2013.0332Search in Google Scholar

Odendaal, N. (2011). Splintering urbanism or split agendas? examining the spatial distribution of technology access in relation to ICT policy in Durban, South Africa. Urban Studies, 48(11), 2375–2397.10.1177/0042098010388951Search in Google Scholar

Pan, B., & Fesenmaier, D. R. (2006). Online information search: Vacation planning process. Annals of Tourism Research, 33(3): 809-832.10.1016/j.annals.2006.03.006Search in Google Scholar

Pastor, J. T., Del Campo, F. J., Vidal, F., & Pastor, D. (2014). Research note: efficiency in attracting tourists via the web — an application to the Mediterranean Countries. Tourism Economics, 20(1), 195–202.10.5367/te.2013.0267Search in Google Scholar

Petrović, J., & Milićević, S. (2017a). Consumer protection as a factor of destination competitiveness in the European Union. Amfiteatru Economic, 19(45), 432-446.Search in Google Scholar

Petrović, J., Milićević, S., & Đeri, L. (2017). The information and communications technology as a factor of destination competitiveness in transition countries in European Union. Tourism Economics, 23(6), 1353-1361.10.1177/1354816616653529Search in Google Scholar

Petrović, M. (2020). Data quality in customer relationship management (CRM): Literature review. Strategic Management, 25(2), 40-47.10.5937/StraMan2002040PSearch in Google Scholar

Petrović, J., & Milićević, S. (2015). ICT as a factor of competitiveness of tourist destinations in the case of Western Balkans Countries and the EU, In Krstić, B., Paszek, Z. (Eds.). Thematic Proceedings: Competitiveness of Enterprises and National Economies, (pp. 167-184). Niš, Serbia: Faculty of Economics, University of Niš.Search in Google Scholar

Petrović, J., & Milićević, S. (2017b). Analysis of the competitiveness of Central and Eastern Europe countries as a tourist destination, In Krstić, B. (Ed.). Thematic Proceedings: Improving Micro and Macro Competitiveness – Problems and Possible Solutions, (pp. 86-105). Niš, Serbia: Faculty of Economics, University of Niš.Search in Google Scholar

Pike, S., & Page, S. J. (2014). Destination marketing organizations and destination marketing: a narrative analysis of the literature. Tourism Management, 41, 202-227.10.1016/j.tourman.2013.09.009Search in Google Scholar

Plessis, E. du, & Saayman, M. (2018). Aspects contributing to tourism price competitiveness of South Africa. Tourism Economics, 24(2) 146–156.10.1177/1354816617729023Search in Google Scholar

Prebensen, N. K., Vittersø, J., & Dahl, T. I. (2013). Value co-creation significance of tourist resources. Annals of Tourism Research 42: 240–261.10.1016/j.annals.2013.01.012Search in Google Scholar

Ramos, C. M. Q., & Rodrigues, P. M. M. (2013). The importance of ICT for tourism demand: A dynamic panel data analysis. In Matias, Á., Nijkamp, P., & Sarmento, M. (Eds.). Quantitative Methods in Tourism Economics (pp. 97-111). Heidelberg, Germany: Springer.10.1007/978-3-7908-2879-5_6Search in Google Scholar

Rehman, O. U., Liu, X., Rauf, A., Slama, M. B., & Amin, W. (2019). Internet tradition and tourism development: A causality analysis on BRI listed economies. Tourism Economics.10.1177/1354816619846251Search in Google Scholar

Ritchie, J. R. B., & Crouch, G.I. (2010). A model of destination competitiveness/sustainability: Brazilian perspectives. Revista de Administracao Publica, 44(5), 1049-1066.10.1590/S0034-76122010000500003Search in Google Scholar

Sánchez, A. G., & López, D. S. (2015). Tourism destination competitiveness: The Spanish Mediterranean Case. Tourism Economics, 21(6), 1235–1254.10.5367/te.2014.0405Search in Google Scholar

Savić, J., & Pavlović, G. (2018). Analysis of factors of smart tourism development in Serbia. Hotel and Tourism Management, 6(1), 81 - 91.10.5937/menhottur1801081SSearch in Google Scholar

Singer, P., Ferri, M., Aiello, L., & Cacia, C. (2010). Internet as a “point of synergy” between communication and distribution. Hypothesis of model applied to tourism. International Journal of Digital Content Technology and its Applications, 4(7), 23–37.10.4156/jdcta.vol4.issue7.3Search in Google Scholar

The World Bank (2019). World Bank Open Data – International tourism, arrivals, receipts. Retrieved from: https://data.worldbank.orgSearch in Google Scholar

Ukpabi, D. C., & Karjaluoto, H. (2017). Consumers’ acceptance of information and communications technology in tourism: A review. Telematics and Informatics 34(5): 618–644.10.1016/j.tele.2016.12.002Search in Google Scholar

Xiang, Z., & Fesenmaier, D. R. (2017). Big data analytics, tourism design and smart tourism. In Xiang, Z and Fesenmaier, D.R. (Eds.). Analytics in Smart Tourism Design, Concepts and Methods (pp. 299–307). Cham: Springer International.10.1007/978-3-319-44263-1Search in Google Scholar

Zaidan, E. (2017). Analysis of ICT usage patterns, benefits and barriers in tourism SMEs in the Middle Eastern countries: the case of Dubai in UAE. Journal of Vacation Marketing, 23(3): 248–263.10.1177/1356766716654515Search in Google Scholar