Knowledge sharing and innovation capability at both individual and organizational levels: An empirical study from Vietnam’s telecommunication companies

Akram, T., Lei, S., Haider, M., & Hussain, S. (2018) ‘Exploring the Impact of Knowledge Sharing on the Innovative Work Behavior of Employees: A Study in China’, International Business Research, Vol. 11 No. 3, pp. 186-194.10.5539/ibr.v11n3p186Search in Google Scholar

Alavi, M., Kayworth, T., & Leidner, D. (2005) ‘An Empirical Examination of the Influence of Organizational Culture on Knowledge Management Practices’, Journal of Management Information Systems, Vol. 22 No. 3, pp. 191-224.10.2753/MIS0742-1222220307Search in Google Scholar

An, N., Anh, N., Chinh, D., Hong, L., Son, L., & Tuan, N. (2015) ‘Factors affecting employee creativity & its impact on organizational innovation capability in state owned banks in Hanoi, Vietnam’. Paper presented at the Proceedings of 47th The IIER International Conference, (pp. 23-30). Bangkok, Thailand.Search in Google Scholar

Andrews, K., & Delahaye, B. (2000) ‘Influences On Knowledge processes In Organizational Learning: The Psychosocial Filter’, Journal of Management Studies, Vol. 37 No. 6, pp. 2322-2380.10.1111/1467-6486.00204Search in Google Scholar

Andries, P., & Czarnitzki, D. (2014) ‘Small firm innovation performance and employee involvement’, Small Business Economics, Vol. 43 No. 1, pp. 21–38.10.1007/s11187-014-9577-1Search in Google Scholar

Anwahi, F. (2012) The effect of knowledge sharing on employee innovation in media organization. Dissertation submitted in partial fulfilment of MSc in Project Management.Search in Google Scholar

Aryanto, R., Fontana, A., & Afiff, A. (2015) ‘Strategic Human Resource Management, Innovation Capability and Performance: An Empirical Study in Indonesia Software Industry’, Procedia - Social and Behavioral Sciences, Vol. 211, pp. 874-879.10.1016/j.sbspro.2015.11.115Search in Google Scholar

Aulawi, H., Sudirman, I., Suryadi, K., & Govindaraju, R. (2009) ‘Knowledge Sharing Behavior, Antecedent and Their Impact on the Individual Innovation Capability’, Journal of Applied Sciences Research, Vol. 5 No. 12, pp. 2238-2246.Search in Google Scholar

Bagozzi, R., & Yi, Y. (1988) ‘On the evaluation of structural equation model’, Journal of Academy of Marketing Science, Vol. 16 No. 1, pp. 74-94.10.1007/BF02723327Search in Google Scholar

Baron, R., & Kenny, D. (1986) ‘The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations’, Journal of Personality and Social Psychology, Vol. 51 No, 6, pp. 1173-1182.10.1037/0022-3514.51.6.1173Search in Google Scholar

Bartol, K., & Srivastava, A. (2002) ‘Encouraging Knowledge Sharing: The Role of Organizational Reward Systems’, Journal of Leadership and Organizational Studies, Vol. 9 No, 1, pp. 64-76.10.1177/107179190200900105Search in Google Scholar

Baumgartner, H., & Hombur, C. (1996) ‘Applications of structural equation modeling in marketing and consumer research: a review’, International Journal of Research in Marketing, Vol. 13 No. 2, pp. 139–161.10.1016/0167-8116(95)00038-0Search in Google Scholar

Bollen, K. (1989) Structural Equations with Latent Variables, John Wiley & Sons, New York.10.1002/9781118619179Search in Google Scholar

Burgelman, R., Christensen, C., & Wheelwright, S. (2004) Strategic Management of Technology and Innovation, 5th ed.,McGraw-Hill Education, New York.Search in Google Scholar

Burton, D. (2001) The company they keep: Founders’ models for organizing new firms. In C. Schoonhoven, & E. Romanelli, The Entrepreneurship Dynamic: Origins of Entrepreneurship and the Evolution of Industries (pp. 13-39). CA: Stanford University Press.10.1515/9781503618527-004Search in Google Scholar

Calantone, R., Cavusgil, S., & Zhao, Y. (2002) ‘Learning orientation, firm innovation capability, and firm performance, Industrial Marketing Management’, Industrial Marketing Management, Vol. 31 No. 6, pp. 515-524.10.1016/S0019-8501(01)00203-6Search in Google Scholar

Canh, N., Liem, N., Thu, P., & Khuong, N. (2019) ‘The Impact of Innovation on the Firm Performance and Corporate Social Responsibility of Vietnamese Manufacturing Firms’, Sustainability, Vol. 11 No. 13, 3666.Search in Google Scholar

Chang, W., Liao, S., & Wu, T. (2017) ‘Relationships among organizational culture, knowledge sharing, and innovation capability: a case of the automobile industry in Taiwan’, Knowledge Management Research & Practice, Vol. 15 No. 3, pp. 471-490.10.1057/s41275-016-0042-6Search in Google Scholar

Chau, P., & Hu, P. (2001) ‘Information technology acceptance by individual professionals: a model comparison approach’, Decision Sciences, Vol. 34 No. 4, pp. 699-719.10.1111/j.1540-5915.2001.tb00978.xSearch in Google Scholar

Cheung, G., & Lau, R. (2008) ‘Testing mediation and suppression effects of latent variables: Bootstrapping with structural equation models’, Organizational Research Methods, Vol. 11 No. 2, pp. 296-325.10.1177/1094428107300343Search in Google Scholar

Cummings, A., & Oldham, G. (1997) ‘Enhancing creativity: Managing work contexts for the high potential employee’, California management review, Vol. 40 No. 1, pp. 22-38.10.2307/41165920Search in Google Scholar

Davenport, T., & Prusak, L. (1999) Working Knowledge, Harvard Business School Press, Cambridge.10.1145/347634.348775Search in Google Scholar

Fong, L., & Wu, C. (2007) ‘The research of the relationships among employee job satisfaction, knowledge sharing and organization innovation capability’, Journal of Technology Management, Vol. 12, pp. 1-34.Search in Google Scholar

Fornell, C., & Larcker, D. (1981) ‘Evaluating Structural Equation Models with Unobservable Variables and Measurement Error’, Journal of Marketing Research, Vol. 18 No. 1, pp. 39-50.10.1177/002224378101800104Search in Google Scholar

Ganesan, S., & Weitz, S. (1996) ‘The Impact of Staffing Policies on Retail Buyer Job Attitudes and Behaviors’, Journal of Retailing, Vol. 72 No. 1, pp. 31-56.10.1016/S0022-4359(96)90004-4Search in Google Scholar

Göğüş, G., Karakadılar, I., & Apak, S. (2013) ‘Innovation and Sustainable Growth Measurement in Hotel Industry: A Hierarchical Decision Making Model’, Procedia - Social and Behavioral Sciences, Vol. 9 No. 6, pp. 752-761.10.1016/j.sbspro.2013.10.547Search in Google Scholar

Hansen, M. (1999) ‘The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits’, Administrative Science Quarterly, Vol. 44 No. 1, pp. 82-111.10.2307/2667032Search in Google Scholar

Harrison, N., & Samaon, D. (2002) Technology Management: Text and International Cases, McGraw-Hill, New York.Search in Google Scholar

Hendriks, P. (1999) ‘Why share knowledge? The influence of ICT on the motivation for knowledge sharing’, Knowledge and Process Management, Vol. 6 No. 2, pp. 91-100.10.1002/(SICI)1099-1441(199906)6:2<91::AID-KPM54>3.0.CO;2-MSearch in Google Scholar

Hiltunen, E., & Henttonen, K. (2016) ‘“I have ideas but I don’t want to say them aloud.” Employee-driven innovation discourses at a retail chain store’, International Journal of Entrepreneurship and Innovation Management, Vol. 20 No. 5/6, pp. 349 - 359.Search in Google Scholar

Hollenstein, H. (1996) ‘A composite indicator of a firm’s innovativeness. An empirical analysis based on survey data for Swiss manufacturing’, Research Policy, Vol. 25 No. 4, pp. 633-645.Search in Google Scholar

Holub, S. (2003) ‘Knowledge sharing is a change-management exercise’, Tax Practice Management, Vol. 34.Search in Google Scholar

Hu, B., & Zhao, Y. (2016) ‘Creative Self-efficacy Mediates the Relationship Between Knowledge Sharing and Employee Innovation’ Social Behavior and Personality: An International Journal, Vol. 44 No. 5, pp. 815-826.10.2224/sbp.2016.44.5.815Search in Google Scholar

Hu, L., & Bentler, P. (1999) ‘Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives’, Web of Science, Vol. 6 No. 1, pp. 1–55.10.1080/10705519909540118Search in Google Scholar

Huhtala, H., & Parzefall, M. (2007) ‘A Review of Employee Well-Being and Innovativeness: An Opportunity for a Mutual Benefit’, Creativity and Innovation Management, Vol. 16 No. 3, pp. 229-306.10.1111/j.1467-8691.2007.00442.xSearch in Google Scholar

Hurley, R., & Hult, G. (1998) ‘Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination’, Journal of Marketing, Vol. 62 No. 3, pp. 42-54.10.1177/002224299806200303Search in Google Scholar

Hurt, H., Joseph, K., & Cook, C. (1977) ‘Scale for the measurement of innovativeness’, Human Communication Research, Vol. 4 No. 1, pp. 58-65.10.1111/j.1468-2958.1977.tb00597.xSearch in Google Scholar

Imran, M., Ilyas, M., Aslam, U., & Fatima, T. (2018) ‘Knowledge processes and firm performance: the mediating effect of employee creativity’, Journal of Organizational Change Management, Vol. 31 No. 3, pp. 512-531.10.1108/JOCM-10-2016-0202Search in Google Scholar

Ipe, M. (2003) ‘Knowledge sharing on organizations: A conceptual framework’, Human Resource Development Review, Vol. 2 No. 4, pp. 337-358.10.1177/1534484303257985Search in Google Scholar

Jaberi, E. (2016) ‘The effect of knowledge sharing on innovative behavior among employee of Besat hospital in city of Hamedan’, International Academic Journal of Accounting and Financial Management, Vol. 3 No. 4, pp. 41-47.Search in Google Scholar

Jantunen, A. (2005) ‘Knowledge-processing capabilities and innovative performance: an empirical study’, European Journal of Innovation Management, Vol. 8 No. 3, pp. 336-349.10.1108/14601060510610199Search in Google Scholar

Kamasak, R., & Bulutlar, F. (2010) ‘The influence of knowledge sharing on innovation’, Journal of European business review, Vol. 22 No. 3, pp. 306-317.10.1108/09555341011040994Search in Google Scholar

Kogut, B., & Zander, U. (1992) ‘Knowledge of the firm, combinative capabilities, and the replication of technology’, Organization Science, Vol. 3 No. 3, pp. 383-397.10.1287/orsc.3.3.383Search in Google Scholar

Kuo, Y., Kuo, T., & Ho, L. (2014) ‘Enabling innovative ability: knowledge sharing as a mediator’, Industrial Management & Data Systems, Vol. 114 No. 5, pp. 696-710.10.1108/IMDS-10-2013-0434Search in Google Scholar

Lawson, B., & Samson, D. (2001) ‘Developing Innovation Capability in Organizations: A Dynamic Capabilities Approach’, International Journal of Innovation Management, Vol. 5 No. 3, pp. 377-400.10.1142/S1363919601000427Search in Google Scholar

Lee, J. (2018) ‘The Effects of Knowledge Sharing on Individual Creativity in Higher Education Institutions: Socio-Technical View’, Administrative Sciences, Vol. 8 No. 21, pp. 1-16.10.3390/admsci8020021Search in Google Scholar

Letangule, S., & Letting, N. (2012) ‘Effect of Innovation Strategies on Performance of Firms in the Telecommunication Sector in Kenya’, International Journal of Management & Business Studies, Vol. 2 No. 3, pp. 75-78.Search in Google Scholar

Liao, S., Fei, W., & Chen, C. (2007) ‘Knowledge sharing, absorptive capacity, and innovation capability: an empirical study of Taiwan’s knowledge intensive industries’, Journal of Information Science, Vol. 33 No. 3, pp. 1-20.Search in Google Scholar

Lin, H. (2007) ‘Knowledge sharing and firm innovation capability: an empirical study’, International Journal of Manpower, Vol. 28 No. 3/4, pp. 315-332.10.1108/01437720710755272Search in Google Scholar

Lotz, M. (2018) ‘Organising routines and spaces for employee-driven innovation in global work arrangements’, International Journal of Entrepreneurship and Innovation Management, Vol. 22 No. 4/5, pp. 338 - 361.10.1504/IJEIM.2018.092964Search in Google Scholar

Maimone, F., & Sinclair, M. (2014) ‘Dancing in the dark: creativity, knowledge creation and (emergent) organizational change’, Journal of Organizational Change Management, Vol. 27 No. 2, pp. 344-361.10.1108/JOCM-12-2012-0197Search in Google Scholar

Maryville, S. (1992) ‘Entrepreneurship in the Business Curriculum’, Journal of Education for Business, Vol. 68 No. 1, pp. 27-31.10.1080/08832323.1992.10117582Search in Google Scholar

Mayers, L., Gamst, G., & Guarino, A. (2012) Applied Multivariate Research, SAGE Publications, New York.Search in Google Scholar

Nonaka, I., & Takeuchi, H. (1995) The knowledge creating company: How Japanese companies create the dynamics of innovation, Oxford University Press, New York.10.1016/0024-6301(96)81509-3Search in Google Scholar

Norris, M., & Lecavalier, L. (2009) ‘Evaluating the Use of Exploratory Factor Analysis in Developmental Disability Psychological Research’, Journal of Autism and Development Disorders, Vol. 40 No. 1, pp. 8-20.10.1007/s10803-009-0816-2Search in Google Scholar

Nunnally, J. (1978) Psychometric theory, McGraw-Hill, New York.Search in Google Scholar

Ologbo, A. (2015) ‘The Influence of Knowledge Sharing on Employee Innovation Capabilities’, International Journal of Human Resource Studies, Vol. 5 No. 3, pp. 102-110.10.5296/ijhrs.v5i3.8210Search in Google Scholar

Onishi, T. (2019) Vietnam’s top telecom to adopt ‘self-developed’ 5G tech, Nikkei Asian Review.Search in Google Scholar

Peterson, R. (1994) ‘A Meta-Analysis of Cronbach’s Coefficient Alpha’, Journal of Consumer Research, Vol. 21 No. 2, pp. 381-391.10.1086/209405Search in Google Scholar

Plessis, M. (2007) ‘The role of knowledge management in innovation’, Journal of Knowledge Management, Vol 11 No. 4, pp. 20-29.10.1108/13673270710762684Search in Google Scholar

Podrug, N., Filipovic, D., & Kovac, M. (2017) ‘Knowledge sharing and firm innovation capability in Croatian ICT companies’, International Journal of Manpower, Vol. 38 No. 4, pp. 632-644.10.1108/IJM-04-2016-0077Search in Google Scholar

Rahab, Sulistyandari, & Sudjono. (2011) ‘The development of innovation capability of small medium enterprises through knowledge sharing process: An empirical study of Indonesian creative industry’, International Journal of Business and Social Sciences, Vol. 2 No. 21, pp. 112-123.Search in Google Scholar

Rajapathirana, R., & Hui, Y. (2018) ‘Relationship between innovation capability, innovation type, and firm performance’, Journal of Innovation & Knowledge, Vol. 3 No. 1, pp. 44-55.10.1016/j.jik.2017.06.002Search in Google Scholar

Raykov, M. (2014) ‘Employer support for innovative work and employees’ job satisfaction and job-related stress’, Journal of occupational health, Vol. 56 No. 4, pp. 244-251.Search in Google Scholar

Sarstedt, M., Ringle, C., Cheah, J., Ting, H., Moisescu, O., & Radomir, L. (2019). Structural model robustness checks in PLS-SEM. Tourism Economics, 1-24.Search in Google Scholar

Saunila, M., & Ukko, J. (2014) ‘Intangible aspects of innovation capability in SMEs: Impacts of size and industry’, Journal of Engineering and Technology Management, Vol. 33, pp. 32-46.10.1016/j.jengtecman.2014.02.002Search in Google Scholar

Slater, S. (1995) ‘Issues in Conducting Marketing Strategy Research’, Journal of Strategic Marketing, Vol. 3 No. 4, pp. 257-270.10.1080/09652549500000016Search in Google Scholar

Slater, S., Mohr, J., & Sengupta, S. (2014) ‘Radical Product Innovation Capability: Literature Review, Synthesis, and Illustrative Research Propositions’, The Journal of Production Innovation Management, Vol. 31 No. 3, pp. 552-566.10.1111/jpim.12113Search in Google Scholar

Song, Z., Fan, L., & Chen, S. (2008) ‘Knowledge sharing and innovation capability: Does absorptive capacity function as a mediator?’. Paper presented at the International Conference on Management Science and Engineering. IEEE, California.10.1109/ICMSE.2008.4669030Search in Google Scholar

Svensson, G., Ferro, C., Høgevold, N., Padin, C., Varela, J., & Sarstedt, M. (2018). Framing the triple bottom line approach: Direct and mediation effects between economic, social and environmental elements. Journal of Cleaner Production, 197(1), 972-991.10.1016/j.jclepro.2018.06.226Search in Google Scholar

Tassabehji, R., Mishra, J., & Dominguez-Péry, C. (2019) ‘Knowledge sharing for innovation performance improvement in micro/SMEs: an insight from the creative sector’, Production Planning & Control, Vol. 30 No. 10-12, pp. 935-950.10.1080/09537287.2019.1582101Search in Google Scholar

Van Den Hooff, B., & De Ridder, J. (2004) ‘Knowledge Sharing In Context: The Influence of Organizational Commitment, Communication Climate and CMC Usage on Knowledge Sharing’, Journal of Knowledge Management, Vol. 8 No. 6, pp. 117-130.10.1108/13673270410567675Search in Google Scholar

Verde, M., De Castro, G., & Lopez, J. (2011) ‘Organizational knowledge assets and innovation capability. Evidence from Spanish manufacturing firms’, Journal of Intellectual Capital, Vol. 12 No. 1, pp. 5-19.10.1108/14691931111097890Search in Google Scholar

VNPT. (2017) VNPT wishes to cooperate with the Startup, Vietnam Posts and Telecommunications Group.Search in Google Scholar

Wang, C., & Hu, Q. (2017) ‘Knowledge sharing in supply chain networks: Effects of collaborative innovation activities and capability on innovation performance’, Technovation. doi:10.1016/j.technovation.2017.12.00210.1016/j.technovation.2017.12.002Search in Google Scholar

Wang, Z., & Wang, N. (2012) ‘Knowledge sharing, innovation and firm performance’, Expert Systems with Applications, Vol. 39 No. 10, pp. 8899-8908.10.1016/j.eswa.2012.02.017Search in Google Scholar

Wang, Z., & Wang, N. (2012) ‘Knowledge sharing, innovation and firm performance’, Expert Systems with Applications, Vol. 39 No. 10, pp. 8899-8908.10.1016/j.eswa.2012.02.017Search in Google Scholar

Yeşil, S., Koska, A., & Büyükbeşe, T. (2013) ‘Knowledge Sharing Process, Innovation Capability and Innovation Performance: An Empirical Study’, Procedia - Social and Behavioral Sciences, Vol. 75 No. 3, pp. 217-225.10.1016/j.sbspro.2013.04.025Search in Google Scholar

Yu, C., Yu, T., & Yu, C. (2013) ‘Knowledge sharing, organizational climate, and innovative behavior: a cross-level analysis of effects’, Social Behavior and Personality, Vol. 41 No. 1, pp. 143-156.10.2224/sbp.2013.41.1.143Search in Google Scholar

Yuan, F., & Woodman, R. (2010) ‘Innovative behavior in the workplace: the role of performance and image outcome expectations’, Academy of Management Journal, Vol. 53 No. 2, pp. 323-342.10.5465/amj.2010.49388995Search in Google Scholar