Open Access

How to Improve Communication within an Organization? The Relationship between Cultural Intelligence and Language Competence


Cite

Adair, W. L., Hideg, I., & Spence, J. R. (2013). The Culturally Intelligent Team: The Impact of Team Cultural Intelligence and Cultural Heterogeneity on Team Shared Values. Journal of Cross-Cultural Psychology, 44(6), 941–962. https://doi.org/10.1177/0022022113492894.10.1177/0022022113492894Search in Google Scholar

Afsar, B., Shahjehan, A., Shah, S. I., & Wajid, A. (2019). The mediating role of transformational leadership in the relationship between cultural intelligence and employee voice behavior: A case of hotel employees. International Journal of Intercultural Relations, 69, 66–75. https://doi.org/10.1016/j.ijintrel.2019.01.001.10.1016/j.ijintrel.2019.01.001Search in Google Scholar

Ang, S., Rockstuhl, T., & Tan, M. L. (2015). Cultural intelligence and competencies. International Encyclopedia of Social & Behavioral Sciences, 433–439. https://doi.org/10.1016/B978-0-08-097086-8.25050-2.10.1016/B978-0-08-097086-8.25050-2Search in Google Scholar

Ang, S., & Van Dyne, L. (2015). Conceptualization of cultural intelligence: Definition, distinctiveness, and nomological network. In Handbook of cultural intelligence (pp. 21–33). Routledge.10.4324/9781315703855Search in Google Scholar

Ang, S., Van Dyne, L., Koh, C., Ng, K. Y., Templer, K. J., Tay, C., & Chandrasekar, N. A. (2007). Cultural intelligence: Its measurement and effects on cultural judgment and decision making, cultural adaptation and task performance. Management and Organization Review, 3(3), 335–371. https://doi-org.ezproxy.lib.cas.cz/10.1111/j.1740-8784.2007.00082.x.Search in Google Scholar

Barner-Rasmussen, W., & Björkman, I. (2007). Language fluency, socialization and inter-unit relationships in Chinese and Finnish subsidiaries. Management and Organization Review, 3(1), 105–128. https://doi-org.ezproxy.lib.cas.cz/10.1111/j.1740-8784.2007.00060.x.Search in Google Scholar

Beyene, T. (2007).Fluency as stigma: Implications of a language mandate in global work. PhD Thesis, Stanford University.Search in Google Scholar

Brannen, M. Y., Piekkari, R., & Tietze, S. (2017). The multifaceted role of language in international business: Unpacking the forms, functions and features of a critical challenge to MNC theory and performance. In Language in international business (pp. 139–162). Springer.10.1007/978-3-319-42745-4_6Search in Google Scholar

Browaeys, M.-J., & Price, R. (2015).Understanding Cross-Cultural Management 3rd Ed: Vol. Third edition. Pearson.Search in Google Scholar

Che Rose, R., Sri Ramalu, S., Uli, J., & Kumar, N. (2010). Expatriate performance in international assignments: The role of cultural intelligence as dynamic intercultural competency. International Journal of Business and Management, 5(8), 76–85.Search in Google Scholar

Cohen, J. (1988).Statistical power analysis for the behaviors science (2nd). New Jersey: Laurence Erlbaum Associates, Publishers, Hillsdale.Search in Google Scholar

Cramer, T. (2018). The cultural awareness and cognitive cultural intelligence of Chinese undergraduate business students. International Journal of Interdisciplinary Cultural Studies, 13(4), 1–11. Scopus. https://doi.org/10.18848/2327-008X/CGP/v13i04/1-11.10.18848/2327-008X/CGP/v13i04/1-11Search in Google Scholar

Crowne, K. A. (2008). What leads to cultural intelligence?. Business Horizons, 51(5), 391–399. https://doi.org/10.1016/j.bushor.2008.03.010.10.1016/j.bushor.2008.03.010Search in Google Scholar

Dabić, M., González-Loureiro, M., & Harvey, M. (2015). Evolving research on expatriates: What is’ known’after four decades (1970–2012). International Journal of Human Resource Management, 26(3), 316–337. https://doi.org/10.1080/09585192.2013.845238.10.1080/09585192.2013.845238Search in Google Scholar

Detterman, D. K., & Sternberg, R. J. (1986).What is intelligence?: Contemporary viewpoints on its nature and definition. Ablex.Search in Google Scholar

Division, C. of E. C. for C. C. E. C. M. L. (2001).Common European Framework of Reference for Languages: Learning, teaching, assessment. Cambridge University Press.Search in Google Scholar

Du-Babcock, B. (2018). Business communication research and theory development in Asia: Past, present, and future prospects. Business Communication Research and Practice, 1(1), 4–17. https://doi.org/10.22682/bcrp.2018.1.1.4.10.22682/bcrp.2018.1.1.4Search in Google Scholar

Earley, P. C., & Ang, S. (2003).Cultural intelligence: Individual interactions across cultures. Stanford University Press.10.1515/9780804766005Search in Google Scholar

Earley, P. C., Ang, S., & Tan, J.-S. (2006).CQ: Developing cultural intelligence at work. Stanford University Press.10.1515/9781503619715Search in Google Scholar

Elenkov, D. S., & Manev, I. M. (2009). Senior expatriate leadership’s effects on innovation and the role of cultural intelligence. Journal of World Business, 44(4), 357–369.10.1016/j.jwb.2008.11.001Search in Google Scholar

Engle, R. L., & Crowne, K. A. (2014). The impact of international experience on cultural intelligence: An application of contact theory in a structured short-term programme. Human Resource Development International, 17(1), 30–46. https://doi.org/10.1016/j.jwb.2008.11.001.10.1016/j.jwb.2008.11.001Search in Google Scholar

Froese, F. J., Kim, K., & Eng, A. (2016). Language, Cultural Intelligence, and Inpatriate Turnover Intentions: Leveraging Values in Multinational Corporations through Inpatriates. Management International Review, 56(2), 283–301. https://doi.org/10.1007/s11575-015-0272-5.10.1007/s11575-015-0272-5Search in Google Scholar

Ghonsooly, B., Sharififar, M., Sistani, S. R., & Ghahari, S. (2013). Cultural Intelligence in Foreign Language Learning Contexts. Cultus, 47.Search in Google Scholar

Groves, K. S., & Feyerherm, A. E. (2011). Leader Cultural Intelligence in Context: Testing the Moderating Effects of Team Cultural Diversity on Leader and Team Performance. Group & Organization Management, 36(5), 535–566. https://doi.org/10.1177/1059601111415664.10.1177/1059601111415664Search in Google Scholar

Harrison, N. (2012). Investigating the impact of personality and early life experiences on intercultural interaction in internationalised universities. International Journal of Intercultural Relations, 36(2), 224–237. https://doi.org/10.1016/j.ijintrel.2011.03.007.10.1016/j.ijintrel.2011.03.007Search in Google Scholar

Holt, K., & Seki, K. (2012). Global leadership: A developmental shift for everyone. Industrial and Organizational Psychology, 5(2), 196–215. https://doi-org.ezproxy.lib.cas.cz/10.1111/j.1754-9434.2012.01431.x.Search in Google Scholar

Huff, K. C. (2013). Language, cultural intelligence and expatriate success. Management Research Review: MRN; 36(6), 596–612. Patrington. http://dx.doi.org.ezproxy.lib.cas.cz/10.1108/01409171311325750.Search in Google Scholar

Imai, L., & Gelfand, M. J. (2010). The culturally intelligent negotiator: The impact of cultural intelligence (CQ) on negotiation sequences and outcomes. Organizational Behavior and Human Decision Processes. 112(2). New York. http://dx.doi.org.ezproxy.lib.cas.cz/10.1016/j.obhdp.2010.02.00110.1016/j.obhdp.2010.02.001Search in Google Scholar

Jiang, M., Green, R. J., Henley, T. B., & Masten, W. G. (2009). Acculturation in Relation to the Acquisition of a Second Language. Journal of Multilingual and Multicultural Development, 30(6), 481–492. https://doi.org/10.1080/01434630903147898.10.1080/01434630903147898Search in Google Scholar

Johnson, J. P., Lenartowicz, T., & Apud, S. (2006). Cross-cultural competence in international business: Toward a definition and a model. Journal of International Business Studies, 37(4), 525–543. https://doi.org/10.1057/palgrave.jibs.8400205.10.1057/palgrave.jibs.8400205Search in Google Scholar

Kankaanranta, A., Karhunen, P., & Louhiala-Salminen, L. (2018). “English as corporate language” in the multilingual reality of multinational companies. Multilingua, 37(4), 331–351. https://doi.org/10.1515/multi-2017-0077.10.1515/multi-2017-0077Search in Google Scholar

Khodadady, E., & Ghahari, S. (2012). Exploring the relationship between foreign language proficiency and cultural intelligence. International Journal of Language Learning and Applied Linguistics World, 1(1), 22–31.Search in Google Scholar

Kim, K., Kirkman, B. L., & Chen, G. (2008). Cultural intelligence and international assignment effectiveness. In Handbook of Cultural Intelligence: Theory, Measurement, and Applications (pp. 71–90), ed. S. Ang, L. Van Dyne. Routledge.Search in Google Scholar

Komori-Glatz, M. (2018). Conceptualising English as a business lingua franca. European Journal of International Management, 12(1–2), 46–61. http://dx.doi.org/10.1504/EJIM.2018.10009389.10.1504/EJIM.2018.10009389Search in Google Scholar

Kurpis, L. H., & Hunter, J. (2017). Developing Students’ Cultural Intelligence Through an Experiential Learning Activity: A Cross-Cultural Consumer Behavior Interview. Journal of Marketing Education, 39(1), 30–46. https://doi.org/10.1177/0273475316653337.10.1177/0273475316653337Search in Google Scholar

Lauring, J. (2008). Rethinking social identity theory in international encounters: Language use as a negotiated object for identity making. International Journal of Cross Cultural Management, 8(3), 343–361. https://doi.org/10.1177/1470595808096673.10.1177/1470595808096673Search in Google Scholar

Lee, L.-Y., & Sukoco, B. M. (2010). The effects of cultural intelligence on expatriate performance: The moderating effects of international experience. The International Journal of Human Resource Management, 21(7), 963–981. https://doi.org/10.1080/09585191003783397.10.1080/09585191003783397Search in Google Scholar

Leung, K., Ang, S., & Tan, M. L. (2014). Intercultural competence. The Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 489–519.10.1146/annurev-orgpsych-031413-091229Search in Google Scholar

Malek, M., & Budhwar, P. (2012). Cultural intelligence as a predictor of expatriate adjustment and performance in Malaysia. Journal of world business, 48(2), 222–231. https://doi.org/10.1016/j.jwb.2012.07.006.10.1016/j.jwb.2012.07.006Search in Google Scholar

Marcum, J. (2017).Language Proficiency and Cultural Intelligence in Distance English-Language Learning. All Graduate Theses and Dissertations. 6691.Search in Google Scholar

Mesiti, R. A. (2011).Foreign language professors’ reports of the teaching practices they deliberately use to develop students’ cultural intelligence. Ed.D., University of Hartford.Search in Google Scholar

Moon, H. K., Choi, B. K., & Jung, J. S. (2012). Previous international experience, cross-cultural training, and expatriates’ cross-cultural adjustment: Effects of cultural intelligence and goal orientation. Human Resource Development Quarterly, 23(3), 285–330. https://doi.org/10.1002/hrdq.21131.10.1002/hrdq.21131Search in Google Scholar

Morrell, D. L., Ravlin, E. C., Ramsey, J. R., & Ward, A.-K. (2013). Past Experience, Cultural Intelligence, and Satisfaction With International Business Studies. Journal of Teaching in International Business, 24(1). New York. https://doi.org/10.1080/08975930.2013.810064.10.1080/08975930.2013.810064Search in Google Scholar

Nekvapil, J., Dovalil, V., Sherman, T., Sloboda, M., & Vasiljev, I. (2008). LINEE: Sociolingvistickỳ projekt 6. Rámcového programu EU: Jak funguje a jaké jsou zkušenosti s tzv. Network of excellence. Jazykovědné Aktuality, 45, 111–131.Search in Google Scholar

Nekvapil, J., & Nekula, M. (2006). K jazykové situaci v nadnárodních podnicích p\ uusobících v České republice. Slovo a Slovesnost, 67(2), 83–96.Search in Google Scholar

Nickerson, C., & Planken, B. (2015).Introducing Business English. Routledge.10.4324/9781315694337Search in Google Scholar

Paige, R. M. (2004). Instrumentation in intercultural training. Handbook of Intercultural Training, 3, 85–128.10.4135/9781452231129.n4Search in Google Scholar

Peterson, R. A., & Merunka, D. R. (2014). Convenience samples of college students and research reproducibility. Journal of Business Research, 67(5), 1035-1041. http://dx.doi.org/10.1016/j.jbusres.2013.08.010.10.1016/j.jbusres.2013.08.010Search in Google Scholar

Presbitero, A. (2017). It’s not all about language ability: Motivational cultural intelligence matters in call center performance. The International Journal of Human Resource Management, 28(11), 1547–1562. https://doi.org/10.1080/09585192.2015.1128464.10.1080/09585192.2015.1128464Search in Google Scholar

Prŭcha, J. (2010).Interkulturní komunikace. Grada Publishing as.Search in Google Scholar

Rachmawaty, N., Wello, M. B., Akil, M., & Dollah, S. (2018). Do Cultural Intelligence and Language Learning Strategies Influence Students’ English Language Proficiency?. Journal of Language Teaching and Research, 9(3), 655–663. London. http://dx.doi.org.ezproxy.lib.cas.cz/10.17507/jltr.0903.27.Search in Google Scholar

Rafieyan, V., Golerazeghi, H., & Orang, M. (2015). Relationship between Cultural Intelligence and Pragmatic Comprehension. Journal of Language Teaching and Research, 6(3), 560–565. London. http://dx.doi.org/10.17507/jltr.0603.1110.17507/jltr.0603.11Search in Google Scholar

Rafieyan, V., Sharafi-Nejad, M., Khavari, Z., Damavand, A., & Eng, L. S. (2014). Relationship between Cultural Distance and Pragmatic Comprehension. English Language Teaching, 7(2), 103–109.10.5539/elt.v7n2p103Search in Google Scholar

Remhof, S., Gunkel, M., & Schlaegel, C. (2014). Goodbye Germany! The influence of personality and cognitive factors on the intention to work abroad. The International Journal of Human Resource Management, 25(16), 2319–2343. https://doi.org/10.1080/09585192.2014.88461310.1080/09585192.2014.884613Search in Google Scholar

Sanden, G. R. (2015). Corporate language policies–what are they. Journal of Economics, Business and Management, 3(11), 1097–1101. DOI: 10.7763/JOEBM.2015.V3.341.10.7763/JOEBM.2015.V3.341Search in Google Scholar

Sargent, J., & Matthews, L. (1998). Expatriate reduction and Mariachi circles: Trends in MNC human-resource practices in Mexico. International Studies of Management & Organization, 28(2), 74–96. https://doi.org/10.1080/00208825.1998.11656735.10.1080/00208825.1998.11656735Search in Google Scholar

Schwartz, S. J., Benet-Martínez, V., Knight, G. P., Unger, J. B., Zamboanga, B. L., Des Rosiers, S. E., Stephens, D. P., Huang, S., & Szapocznik, J. (2014). Effects of language of assessment on the measurement of acculturation: Measurement equivalence and cultural frame switching. Psychological Assessment, 26(1), 100–114. https://doi.org/10.1037/a0034717.10.1037/a0034717Search in Google Scholar

Selmer, J. (2006). Language ability and adjustment: Western expatriates in China. Thunderbird International Business Review, 48(3), 347–368. DOI: 10.1002/tie.Search in Google Scholar

Selmer, J., & Lauring, J. (2015). Host country language ability and expatriate adjustment: The moderating effect of language difficulty. The International Journal of Human Resource Management, 26(3), 401–420. https://doi.org/10.1080/09585192.2011.561238.10.1080/09585192.2011.561238Search in Google Scholar

Sharma, R. R. (2019). Cultural Intelligence and Institutional Success: The Mediating Role of Relationship Quality. Journal of International Management, 25(3), 100665. https://doi.org/10.1016/j.intman.2019.01.002.10.1016/j.intman.2019.01.002Search in Google Scholar

Soldatova, G., & Geer, M. (2013). “Glocal” Identity, Cultural Intelligence and Language Fluency. Procedia - Social and Behavioral Sciences, 86, 469–474. https://doi.org/10.1016/j.sbspro.2013.08.599.10.1016/j.sbspro.2013.08.599Search in Google Scholar

Terauchi, H., Noguchi, J., & Tajino, A. (2019).Towards a New Paradigm for English Language Teaching: English for Specific Purposes in Asia and Beyond. Routledge.10.4324/9780429423963Search in Google Scholar

Thomas, D. C., & Peterson, M. F. (2017).Cross-cultural management: Essential concepts. Sage Publications.Search in Google Scholar

Triandis, H. C. (2006). Cultural intelligence in organizations. Group & Organization Management, 31(1), 20–26. https://doi-org.ezproxy.lib.cas.cz/10.1177/1059601105275253.Search in Google Scholar

Urnaut, A. G. (2014). Education for Successful Intercultural Communication and Cultural Intelligence. Journal of Economic and Social Development, 1(1), 63–73, Varazdin.Search in Google Scholar

Van Der Slik, F. W., Van Hout, R. W., & Schepens, J. J. (2015). The gender gap in second language acquisition: Gender differences in the acquisition of Dutch among immigrants from 88 countries with 49 mother tongues. PloS One, 10(11), e0142056. doi: 10.1371/journal.pone.0142056.10.1371/journal.pone.0142056Search in Google Scholar

Van Dyne, L., Ang, S., Ng, K. Y., Rockstuhl, T., Tan, M. L., & Koh, C. (2012). Sub-dimensions of the four factor model of cultural intelligence: Expanding the conceptualization and measurement of cultural intelligence. Social and Personality Psychology Compass, 6(4), 295–313. https://doi-org.ezproxy.lib.cas.cz/10.1111/j.1751-9004.2012.00429.x.Search in Google Scholar

Vlajcic, D., Caputo, A., Marzi, G., & Dabic, M. (2019). Expatriates managers’ cultural intelligence as promoter of knowledge transfer in multinational companies. Journal of Business Research, 94, 367–377. https://doi.org/10.1016/j.jbusres.2018.01.033.10.1016/j.jbusres.2018.01.033Search in Google Scholar

Wang, L., Wang, K. T., Heppner, P. P., & Chuang, C.-C. (2017). Cross-National Cultural Competency Among Taiwanese International Students. Journal of Diversity in Higher Education, 10(3), 271–287. https://doi.org/10.1037/dhe0000020.10.1037/dhe0000020Search in Google Scholar

Welch, D. E., & Welch, L. S. (2008). The importance of language in international knowledge transfer. Management International Review, 48(3), 339–360. https://doiorg.ezproxy.lib.cas.cz/10.1007/s11575-008-0019-7.Search in Google Scholar

Yitmen, I. (2013). Organizational Cultural Intelligence: A Competitive Capability for Strategic Alliances in the International Construction Industry. Project Management Journal, 44(4), 5–25. https://doi.org/10.1002/pmj.21356.10.1002/pmj.21356Search in Google Scholar

eISSN:
2080-0150
Language:
English
Publication timeframe:
4 times per year
Journal Subjects:
Business and Economics, Business Management, Management, Organization, Corporate Governance, other