<abstract xmlns="http://www.w3.org/1999/xhtml"><p>This research looks at the current condition of human resources involved in the process of public sector innovation in Kosovo. This study is exploratory and a mixed methodology is used, while findings are compared and contrasted with the current state of knowledge. Findings clearly indicate that public sector institutions in Kosovo lack on adequate human resources that have obtained a university degree. Moreover, public sector institutions in Kosovo have shown resistance in involving staff in innovation teams and thus causing lack of motivation among staff to be creative in problem solving. Another interesting finding is the increase of trainings provided to staff on issues regarding implementation of innovations, however, the degree of trainings provided to staff is not satisfactory. Findings indicate that financial constraints were the reason behind the low degree of trainings provided to staff. The main areas where trainings were mostly provided include the development and implementation of new or improved communication methods and new or improved services. In addition to the findings, this research enriches and extends the current knowledge of human resources supporting innovation in the public sector domain. Finally, this is a unique contribution to Kosovar academics and public policy professionals.</p></abstract>

This research looks at the current condition of human resources involved in the process of public sector innovation in Kosovo. This study is exploratory and a mixed methodology is used, while findings are compared and contrasted with the current state of knowledge. Findings clearly indicate that public sector institutions in Kosovo lack on adequate human resources that have obtained a university degree. Moreover, public sector institutions in Kosovo have shown resistance in involving staff in innovation teams and thus causing lack of motivation among staff to be creative in problem solving. Another interesting finding is the increase of trainings provided to staff on issues regarding implementation of innovations, however, the degree of trainings provided to staff is not satisfactory. Findings indicate that financial constraints were the reason behind the low degree of trainings provided to staff. The main areas where trainings were mostly provided include the development and implementation of new or improved communication methods and new or improved services. In addition to the findings, this research enriches and extends the current knowledge of human resources supporting innovation in the public sector domain. Finally, this is a unique contribution to Kosovar academics and public policy professionals.

Human Resources Supporting Innovation in the Public Sector: The Case of Kosovo

HOLISTICA – Journal of Business and Public Administration

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

{"article-title":"Human Resources Supporting Innovation in the Public Sector: The Case of Kosovo"}

This research looks at the current condition of human resources involved in the process of public sector innovation in Kosovo. This study is exploratory and a...

Human Resources Supporting Innovation in the Public Sector: The Case of Kosovo

Published Online: Dec 19, 2018

Page range: 153 - 172

DOI: https://doi.org/10.2478/hjbpa-2018-0028

Keywords
Human resources, public sector, innovation, Kosovo

© 2018 Rinor Kurteshi, published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Human Resources Supporting Innovation in the Public Sector: The Case of Kosovo

Published Online: Dec 19, 2018

Page range: 153 - 172

DOI: https://doi.org/10.2478/hjbpa-2018-0028

KeywordsHuman resources, public sector, innovation, Kosovo

© 2018 Rinor Kurteshi, published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Keywords
Human resources, public sector, innovation, Kosovo