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Are smart service manufacturing providers different in cooperation and innovation flexibility, in innovation performance and business performance from non-smart service manufacturing providers?

Lucie Kaňovská
Lucie Kaňovská
   | Dec 31, 2020
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Published Online: Dec 31, 2020
Page range: 105 - 116
Received: Jul 15, 2020
Accepted: Dec 05, 2020
DOI: https://doi.org/10.2478/emj-2020-0031
Keywords
© 2020 Lucie Kaňovská, published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Fig. 1

Verification of extreme and remote observations
Verification of extreme and remote observations

Fig. 2

Graphical display of the mean rank
Graphical display of the mean rank

Results of the Test of Normality after the removal of extreme values

Do you provide smart services, such as remote monitoring, remote diagnostics, remote repair, and so on?Shapiro–Wilk test
Statisticdf.Sig.
Internal cooperation flexibilityYes.95649.063
No.93061.002

Results of the Test of Normality

Do you provide smart services, such as remote monitoring, remote diagnostics, remote repair, and so on?Shapiro–Wilk test
StatisticdfSig.
External cooperation flexibility with customersYes.79051.000
No.86861.000
External cooperation flexibility with suppliersYes.94651.021
No.95261.017
Internal cooperation flexibilityYes.84251.000
No.93061.002
Innovation flexibility related to the productYes.92351.003
No.94261.006
Innovation flexibility related to accompanying servicesYes.91651.001
No.96861.117
Innovation performanceYes.96451.129
No.96961.122
Business performanceYes.91851.002
No.94061.005

Results of two-sample t-test (Grouping Variable: Yes, No)

Levene's Test for Equality of Variancest-test for Equality of Means
FSig.tdfSig. (2-tailed)Mean DifferenceStd. Error Difference
Innovation Performance Equal variances assumed.522.4721.330110.186.17853.13428

Descriptive statistics of innovation performance according to smart service provision (Grouping Variable: Yes, No)

Do you provide smart services, such as remote monitoring, remote diagnostics, remote repair, and so on?NMeanStd. Deviation
Innovation PerformanceYes513.3490.64105
No613.1705.75880

Mann–Whitney U test results (Grouping Variable: Do you provide smart services, such as remote monitoring, remote diagnostics, remote repair, and so on?)

External cooperation flexibility with customersExternal cooperation flexibility with suppliersInternal cooperation flexibilityInnovation flexibility related to the productInnovation flexibility related to accompanying servicesBusiness performance
Mann–Whitney U Test1272.5001325.000999.500973.500957.0001080.500
Asymp. Sig. (2-tailed).095.177.001.001.000.005

Average ranking of areas

Do you provide smart services, such as remote monitoring, remote diagnostics, remote repair, and so on?NMean Rank
External cooperation flexibility with customersYes5162.05
No6151.86
Total112
External cooperation flexibility with suppliersYes5161.02
No6152.72
Total112
Internal cooperation flexibilityYes5167.40
No6147.39
Total112
Innovation flexibility related to the productYes5167.91
No6146.96
Total112
Innovation flexibility related to accompanying servicesYes5168.24
No6146.69
Total112
Business performanceYes5165.81
No6148.71
Total112
eISSN:
2543-912X
Language:
English
Publication timeframe:
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Journal Subjects:
Business and Economics, Business Management, Industries, Transportation, Logistics, Air Traffic, Shipping, Engineering, Mechanical Engineering, Production Technology, Process Engineering and Industrial Engineering
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