Open Access

Leadership versus customer orientation in an innovative enterprise — a contribution to further exploration


Cite

Allio, R. J. (2012). Leaders and leadership – many theories, but what advice reliable? Strategy & Leadership, 41(1), 4-14.10.1108/10878571311290016Search in Google Scholar

Antoni, C. (2005). Management by objectives – an effective tool for teamwork? International Journal of Human Resources Management, 16(2), 174-184.10.1080/0958519042000311381Search in Google Scholar

Atuahene-Gima K., Slater, S. F., & Olson, E. M. (2005). The contingent value of responsive and proactive market orientations for new product program performance. Journal of Product Innovation Management, 22(6), 464-482.10.1111/j.1540-5885.2005.00144.xSearch in Google Scholar

Boddy, C. R., & Croft, R. (2016). Marketing in a time of toxic leadership. Qualitative Market Research: An International Journal, 19(1), 44-64.10.1108/QMR-04-2015-0030Search in Google Scholar

Capon, N., Farley J., Hulbert, J. & Lei, D. (1991). In search of excellence ten years later: strategy and organization do matter. Management Decision, 29(4), 12-21.10.1108/00251749110006013Search in Google Scholar

Carneiro, A. (2008). When leadership means more innovation and development. Business Strategy Series, 9(4), 176-184.10.1108/17515630810891843Search in Google Scholar

Day, G. S. (1999). Creating a market-driven organization. Sloan Management Review, 41(1), 11-22.Search in Google Scholar

Deschamps, J-P. (2005). Different Leadership skills for different innovation strategies. Strategy & Leadership, 33(5), 31-38.10.1108/10878570510616861Search in Google Scholar

Donaldson, B. (1993). Customer driven organizations can smile. Proceedings of the Annual Conference of the Marketing Education Group, 1, Loughborough University Business School, Loughborough, 243-255.Search in Google Scholar

Dwyer, R. F., & Tanner, J. F. (2002). Business Marketing: Connecting Strategy, Relationships, and Learning. 2nd ed., New York, United States: McGraw-Hill.Search in Google Scholar

Ejdys, J. (2015). Marketing orientation vs. innovativeness of SMEs of the Podlaskie Province. Business: Theory and Practice, 16(4), 353-361Search in Google Scholar

Esty, D. C., & Porter, M. E. (2005). National environmental performance: an empirical analysis of policy results and determinants. Environment and Development Economics, 10(4), 391-434.10.1017/S1355770X05002275Search in Google Scholar

Foley, A., & Fahy, J. (2004). Towards a further understanding of the development of market orientation in the firm: a conceptual framework based on the marketsensing capability. Journal of Strategic Marketing, 12(4), 219-230.10.1080/0965254042000308048Search in Google Scholar

Ford, D., & Paladino, A. (2013). Enabling innovation through strategic synergies. Journal of Product Innovation Management, 30(6), 1058-1072.10.1111/jpim.12045Search in Google Scholar

Gallarza, M. G., & Gil-Saura, I. (2011). The value of value: further excursions on the meaning and role of customer value. Journal of Consumer Behaviour, 10(4), 179-191.10.1002/cb.328Search in Google Scholar

Ganesan, S. (1994). Determinants of long-term orientation in buyer-seller relationships. Journal of Marketing, 58(April), 1-19.10.1177/002224299405800201Search in Google Scholar

Gebhardt, G. F., Carpenter, G. S., & Sherry, J. F. Jr (2006). Creating a market orientation: a longitudinal, multifirm, grounded analysis of cultural transformation. Journal of Marketing, 70(4), 37-55.10.1509/jmkg.70.4.037Search in Google Scholar

Gordon, I. H. (2001), Relacje z klientem. Marketing partnerski. Warszawa, Poland: PWE.Search in Google Scholar

Gudanowska, A. E., Alonso, J. P., & Tormanen, A. (2018). What competences are needed in the production industry? The case of Podlaskie Region. Engineering Management in Production and Services, 10(1), 65-74. doi: 10.1515/emj-2018-000610.1515/emj-2018-0006Open DOISearch in Google Scholar

Hall, D. (1992). The Hallmarks for Successful Business. London, United Kingdom: Mercury Books.Search in Google Scholar

Harris, L. C., & Ogbonna, E. (2001). Leadership style and market orientation: an empirical study. European Journal of Marketing, 35(5/6), 744-764.10.1108/03090560110388196Search in Google Scholar

Hunitie, M. (2018). Impact of strategic leadership on strategic competitive advantage through strategic thinking and strategic planning: a bi-meditational research. Business: Theory and Practice, 19, 322-330. doi: 10.3846/btp.2018.3210.3846/btp.2018.32Open DOISearch in Google Scholar

Jeong, J. S., & Hong, P. (2007). Customer orientation and performance outcomes in supply chain management. Journal of Enterprise Information Management, 20(5), 578-594.10.1108/17410390710823707Search in Google Scholar

Julian, C. C., & O’Cass, A. (2002). Examining the internalexternal determinants of international joint venture (IJV) marketing performance in Thailand. Australasian Marketing Journal, 10(2), 55-71.10.1016/S1441-3582(02)70150-XSearch in Google Scholar

Karaszewski, R. (2006). Nowoczesne systemy zarządzania jakością. Toruń, Poland: TNOiK.Search in Google Scholar

Kennedy, K. N., Goolsby, J. R., & Arnould, E. J. (2003). Implementing a customer orientation: extension of theory and application. Journal of Marketing, 67(4), 67-81.10.1509/jmkg.67.4.67.18682Search in Google Scholar

Khalifa, A. S. (2004). Customer value: a review of recent literature and an integrative configuration. Management Decision, 42(5/6), 645-666.10.1108/00251740410538497Search in Google Scholar

Kibbeling, M., der Bij, H., & Weele, A. (2013). Market orientation and innovativeness in supply chains: supplier’s impact on customer satisfaction. Journal of Product Innovation Management, 30(3), 500-515.10.1111/jpim.12007Search in Google Scholar

Kirca, A. H., Jayachandran, S., & Bearden, W. O. (2005). Market orientation: a meta-analytic review and assessment of its antecedents and impact on performance. Journal of Marketing, 69(2), 24-41.10.1509/jmkg.69.2.24.60761Search in Google Scholar

Kohli, A., & Jaworski, B., (1990). Market orientation: the construct, research proposition, and managerial implications. Journal of Marketing, 54(April), 1-18.10.1177/002224299005400201Search in Google Scholar

Lichtarski, J., & Trenkner, M. (2018). On the co-existence of innovation and creativity in the lean management environment. Forum Scientiae Oeconomia, 6(3), 68-81. doi: 10.23762/FSO_VOL6_NO3_5Search in Google Scholar

Kraszewski, R., & Skrzypczynska, K. (2016). Przywództwo w biznesie. Toruń, Poland: TNOiK.Search in Google Scholar

Locke, W. A., & Latham, G. P. (2002). Building a practically useful theory of goal setting and task motivation: a 35-year odyssey. American Psychologist, 57, 705-17.10.1037/0003-066X.57.9.705Search in Google Scholar

Mazurek–Lopacinska, K. (2011). Orientacja na klienta. Warszawa, Poland: PWE.Search in Google Scholar

Nahm, A. Y., Vonderembse, M. A., & Koufteros, X. (2004). The impact of organizational culture on time-based manufacturing and performance. Decision Sciences, 35(4), 579-607.10.1111/j.1540-5915.2004.02660.xSearch in Google Scholar

Narver, J. C., & Slater, F. S. (1990). The effect of a market orientation on business profitability. Journal of Marketing, 54(October), 20-35.10.1177/002224299005400403Search in Google Scholar

Nazarko, J., Ejdys, J., Halicka K., Nazarko, Ł., Kononiuk, A., & Olszewska, A. (2015). Application of Structural Analysis to Classification of Technology Development Drivers, The 6th International Conference on Engineering, Project, and Production Management (EPPM2015), Gold Coast, Australia, 2-4 September 2015, Conference Program Book, 46-49.Search in Google Scholar

Park, C., Oh, C. H., & Kasim, A. (2017). Market challenges, learning and customer orientation, and innovativeness in IJVs. International Marketing Review, 34(6), 945-967.10.1108/IMR-07-2014-0238Search in Google Scholar

Pekovic, S., Rolland, S., & Gatigin, H. (2016). Customer orientation and organizational innovation: the case study of environmental management practices. Journal of Business & Industrial Marketing, 31(7), 835- 848.10.1108/JBIM-11-2015-0228Search in Google Scholar

Pomyffova, M., Kozarova, M., & Krajcik, V. (2017). Innovative and information perspectives of business management. Polish Journal of Management Studies, 16 (2), 221-232. doi: 10.17512/pjms.2017.16.2.1910.17512/pjms.2017.16.2.19Search in Google Scholar

van Raaij, E. M., & Stoelhorst, J. W. (2008). The implementation of a market orientation: a review and integration of the contributions to date European Journal of Marketing, 42(11/12), 1265-1293.10.1108/03090560810903673Search in Google Scholar

Rintamaki, T., Kuusela, H., & Mitronen, L. (2007). Identifying competitive customer value propositions in retailing. Managing Service Quality, 17(6), 621-634.10.1108/09604520710834975Search in Google Scholar

Rogoziński, K. (2006). Klient jako współtwórca wartości. Marketing i Rynek, 8.Search in Google Scholar

Rosenzweig, S., & Grinstein, A. (2015). How resource challenges can improve firm innovation performance: identifying coping strategies. Creativity and Innovation Management, 25(1), 110-128.10.1111/caim.12122Search in Google Scholar

Saarijarvi, H., Kuusela, H., Neilimo, K., & Narvanen, E. (2014). Disentangling customer orientation – executive perspective. Business Process Management Journal, 20(5), 663-677.10.1108/BPMJ-06-2013-0068Search in Google Scholar

Sanchez-Fernandez, R., & Iniesta-Bonillo, M. A. (2007). The concept of perceived value: a systematic review of the research. Marketing Theory, 7(4), 427-451.10.1177/1470593107083165Search in Google Scholar

Sheth, J. N., Sisodia, R. S., & Sharma, A. (2000). The antecedents and consequences of customer-centric marketing. Academy of Marketing Science, 28(1), 55-66.10.1177/0092070300281006Search in Google Scholar

Siguaw, J., Simpson, P., & Baker, T. (1998). Effects of supplier market orientation on distribution market orientation and the channel relationships: the distributor perspective. Journal of Marketing, 62(3), 99-111.10.1177/002224299806200307Search in Google Scholar

Sousa, J. P., Krot, K., & Rodrigues, R. G. (2018). International marketing and organizational performance of SMEs in the EDV industrial sector. Engineering Management in Production and Services, 10(1), 55-64. doi: 10.1515/emj-2018-000510.1515/emj-2018-0005Open DOISearch in Google Scholar

Strandvik, T., Holmlund, M., & Gronroos, C. (2014). Mental footprint of marketing in the boardroom. Journal of Service Management, 25(2), 241-252.10.1108/JOSM-01-2014-0033Search in Google Scholar

Tracey, M., & Tan, C. (2001). Empirical analysis of supplier selection and involvement, customer satisfaction, and firm performance. Supply Chain Management: An International Journal, 6(4), 174-88.10.1108/EUM0000000005709Search in Google Scholar

Zuraik, A. & Kelly, L. (2018). The role of CEO transformational leadership and innovation climate in exploration and exploitation. European Journal of Innovation Management, 78-98.li, V. (2012). Forecasting Exchange Rates: a Comparative Analysis. International Journal of Business and Social Science, 3(10), 31-45. doi: 10.12846/j.em.2015.02.06Search in Google Scholar