<abstract xmlns="http://www.w3.org/1999/xhtml"><p>The aim of this study is to analyse the expectations of undergraduate tourism students from the sector and the expectations of tourism sector managers from students who may be potential sector employees in the future. Data were obtained from 270 students and 102 tourism business managers with the help of a questionnaire. In the analysis, communication was found to be the highest expectation of students from the tourism industry. Their attitudes towards working in a flexible working environment was the expectation that had the least participation. As for the sector managers, while their highest expectation from the students was that they have appropriate qualifications for the sector, their lowest expectation was found to be that students have a strong family structure.</p></abstract>

The aim of this study is to analyse the expectations of undergraduate tourism students from the sector and the expectations of tourism sector managers from students who may be potential sector employees in the future. Data were obtained from 270 students and 102 tourism business managers with the help of a questionnaire. In the analysis, communication was found to be the highest expectation of students from the tourism industry. Their attitudes towards working in a flexible working environment was the expectation that had the least participation. As for the sector managers, while their highest expectation from the students was that they have appropriate qualifications for the sector, their lowest expectation was found to be that students have a strong family structure.

Expectation differences between the tourism sector and students: A comparative analysis

European Journal of Tourism, Hospitality and Recreation

This work is licensed under the Creative Commons Attribution 4.0 International License.

The aim of this study is to analyse the expectations of undergraduate tourism students from the sector and the expectations of tourism sector managers from...

Expectation differences between the tourism sector and students: A comparative analysis

Article Category: Research Article

Published Online: Nov 26, 2020

Page range: 177 - 189

Received: Apr 09, 2020

Accepted: Jun 09, 2020

DOI: https://doi.org/10.2478/ejthr-2020-0015

Keywords
Manager expectations, Student expectations, Tourism education, Tourism industry

© 2020 Ümit Şengel et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Expectation differences between the tourism sector and students: A comparative analysis

Article Category: Research Article

Published Online: Nov 26, 2020

Page range: 177 - 189

Received: Apr 09, 2020

Accepted: Jun 09, 2020

DOI: https://doi.org/10.2478/ejthr-2020-0015

KeywordsManager expectations, Student expectations, Tourism education, Tourism industry

© 2020 Ümit Şengel et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Keywords
Manager expectations, Student expectations, Tourism education, Tourism industry