Cite

Allur, E., Heras-Saizarbitoria, I., Boiral, O., Testa, F., 2018. Quality and Environmental Management linkage: A review of the literature. Sustainability, Switzerland, 10(11),4311. Search in Google Scholar

Babica, M., Pająk, E., 2006. Koncepcja metody eliminacji niezgodności w procesach produkcyjnych. Zeszyty Naukowe Politechniki Poznańskiej, 3, 5-15. Search in Google Scholar

Banduka, N., Tadic, D., Macuzic, I, et al., 2018. Extended process failure mode and effect analysis (PFMEA) for the automotive industry: The FSQC-PFMEA. Advances In Production Engineering & Management, 13, 2, 206-215. Search in Google Scholar

Borcz, A., 2003. Globalne wytyczne zarządzania jakością dla dostawców przemysłu motoryzacyjnego (ISO/TS 16949:2002) na tle sytuacji w branży, Problemy Jakości, 3, 12-14. Search in Google Scholar

Celmerowski, Z., 2007. Metoda Global 8D. Kraków: TQM soft. Search in Google Scholar

Company reserved materials., 2011. Search in Google Scholar

Company reserved materials., 2012. Search in Google Scholar

Czarski, A., 2010. Statystyczne Sterowanie Procesem - Szkolenie Podstawowe. Kraków: TQM soft. Search in Google Scholar

Global 8D solving workbook, 2018., Results People developing people, Essex Search in Google Scholar

http://cdn2.hubspot.net/hub/170850/file-18472412-pdf/docs/global_8d_workbook.pdf (access 1 November 2018). Search in Google Scholar

Grecu, I., Belu, N., Misztal, A.,2015 Increasing customer satisfaction through the application of the 8d methodology. Management - the key driver for creating value Book Series: International Conference of Management and Industrial Engineering, 488-495. Search in Google Scholar

Harmol, A., Mantura, W., 2002. Zarządzanie jakością teoria i praktyka, third ed. PWN Warszawa-Poznań, Poland. Search in Google Scholar

Hamrol, A., 2012. Zarządzanie jakością z przykładami. PWN, Warszawa, Poland Search in Google Scholar

Ishikawa, K., 1976. Guide to Quality Control. Asian Productivity Organization, Tokyo, Japan Search in Google Scholar

ISO., 2015. Quality Management Principles. Geneva: The International Organization for Standardization, Available online: http://www.iso.org/files/live/sites/isoorg/files/archive/pdf/en/pub100080.pdf (accessed on 1 November 2018). Search in Google Scholar

Majerník, M., Štofová, L., Bosák, M., Szaryszová, P., 2016. Process innovations and quality measurement in automotive manufacturing. Production Management and Engineering Sciences - Scientific Publication of the International Conference on Engineering Science and Production Management, ESPM 2015, 179-184. Search in Google Scholar

Nagi, A., Altarazi, S. 2017. Integration of Value Stream Map and Strategic Layout Planning into DMAIC Approach to Improve Carpeting Process. Journal Of Industrial Engineering And Management-JIEM, 10, 1, 74-97. Search in Google Scholar

Ramachandran, T., Prakash, R., Karthik, R., Valappa, Kumar S., 2013. An application of g8D methodology as a problem solving tool in a manufacturing firm. International Conference of Sustainable Manufacturing and Operations Management ISOM. Conference Materials, Gyandhara International, 331-335 Search in Google Scholar

Rambaud, L., 2006. 8D Structured Problem Solving: A Guide to Creating High Quality 8D Reports. PHRED Solutions. Search in Google Scholar

Sarkar, S., Rajagopalan, B., 2018. Consumer safety complaints and organizational learning: evidence from the automotive industry. International Journal of Quality and Reliability Management, 35, 10, 2094-2118. Search in Google Scholar

Savino, M.M., Mazza, A., 2016. Assessing product sustainability measurement within quality management systems: A case study in automotive industry. International Journal of Productivity and Quality Management 18, 2-3, 258-278. Search in Google Scholar

Tague, N., R., 2004. Seven Basic Quality Tools. American Society for Quality: Milwaukee, Wisconsin, USA. Search in Google Scholar

Wesołowska E., Ż. J. (2006). Sterowanie jakością w procesie montażu - uwagi ogólne. Warszawa: Technologia i Automatyzacja Montażu Nr 1. Search in Google Scholar

Xu, Z.; Dang, Y.; Munro, P., 2018. Knowledge-driven intelligent quality problem-solving system in the automotive industry. Advanced Engineering Informatics, 38, 441-457. Search in Google Scholar

Zymonik, Z., Hamrol, A., Grudowski, P. 2013. Zarządzanie jakością i bezpieczeństwem. PWE, Warszawa Search in Google Scholar