Cite

Alcaraz Quiles, F.J.; Urquía-Grande, E.; Muñoz-Colomina, C.I. & Rautiainen, A. (2018). E-government implementation: transparency, accessibility and usability of government websites. In Alcaide Muñoz, L., Rodriguez Bolivar, M.P. (Eds.) International E-Government Development, 291–306. Palgrave Macmillam, Cham.Alcaraz QuilesF.J.Urquía-GrandeE.Muñoz-ColominaC.I.RautiainenA.2018E-government implementation: transparency, accessibility and usability of government websitesAlcaide MuñozL.Rodriguez BolivarM.P.(Eds.)International E-Government Development291306Palgrave MacmillamCham10.1007/978-3-319-63284-1_12Search in Google Scholar

Alcaraz Quiles, F.J., Navarro, A., & Ortiz Rodríguez, D. (2014). A Comparative Analysis of Transparency in Sustainability Reporting by Local and Regional Governments. Lex Localis Journal of Local Self-Government, 12(1), 55–78.Alcaraz QuilesF.J.NavarroA.Ortiz RodríguezD.2014A Comparative Analysis of Transparency in Sustainability Reporting by Local and Regional GovernmentsLex Localis Journal of Local Self-Government121557810.4335/12.1.55-78(2014)Search in Google Scholar

Armstrong, E. (2005). Integrity, Transparency and Accountability in Public Administration: Recent Trends, International Developments and Emerging Issues. New York: United Nations, Department of Economic and Social Affairs.ArmstrongE.2005Integrity, Transparency and Accountability in Public Administration: Recent Trends, International Developments and Emerging IssuesNew YorkUnited Nations, Department of Economic and Social AffairsSearch in Google Scholar

Bovens, M. (2007). Analysing and assessing accountability: A conceptual framework. European Law Journal, 13(4), 447–468.BovensM.2007Analysing and assessing accountability: A conceptual frameworkEuropean Law Journal13444746810.1111/j.1468-0386.2007.00378.xSearch in Google Scholar

Bernard, M. (2002). Examining the effects of hypertext shape on user performance. Usability News, 4(2). Retrieved from https://www.researchgate.net/publication/246126441_Examining_the_effects_of_hypertext_shape_on_user_performance.BernardM.2002Examining the effects of hypertext shape on user performanceUsability News42Retrieved from https://www.researchgate.net/publication/246126441_Examining_the_effects_of_hypertext_shape_on_user_performance.Search in Google Scholar

Blackmon, M., Polson, P., Kitajima, M., & Lewis, C. (2002). Cognitive walkthrough for the web. Proceedings Conference on Human Factors in Computing Systems, Minneapolis, Minnesota. April 20–25, 2002 4(1) 463–470. New York: ACM Press.BlackmonM.PolsonP.KitajimaM.LewisC.2002Cognitive walkthrough for the webProceedings Conference on Human Factors in Computing Systems, Minneapolis, Minnesota. April 20–25, 200241463470New YorkACM Press10.1145/503376.503459Search in Google Scholar

Borgen, F. H., & Barnett, D. C. (1987). Applying cluster analysis in counseling psychology research. Journal of Counseling Psychology, 34(4), 456–468.BorgenF. H.BarnettD. C.1987Applying cluster analysis in counseling psychology researchJournal of Counseling Psychology34445646810.1037/0022-0167.34.4.456Search in Google Scholar

Caba Pérez, C., Rodríguez Bolívar, P., & López Hernández, A.M. (2008). E-government process and incentives for online public financial information. Online Information Review, 32(3), 379–400.Caba PérezC.Rodríguez BolívarP.López HernándezA.M.2008E-government process and incentives for online public financial informationOnline Information Review32337940010.1108/14684520810889682Search in Google Scholar

Cooksey, R. W., & Soutar, G. N. (2006). Coefficient beta and hierarchical item clustering: An analytical procedure for establishing and displaying the dimensionality and homogeneity of summated scales. Organizational Research Methods, 9(1), 78–98.CookseyR. W.SoutarG. N.2006Coefficient beta and hierarchical item clustering: An analytical procedure for establishing and displaying the dimensionality and homogeneity of summated scalesOrganizational Research Methods91789810.1177/1094428105283939Search in Google Scholar

Coy, D., & Dixon, K. (2004). The public accountability index: Crafting a parametric disclosure index for annual reports. The British Accounting Review, 36(1), 79–106.CoyD.DixonK.2004The public accountability index: Crafting a parametric disclosure index for annual reportsThe British Accounting Review3617910610.1016/j.bar.2003.10.003Search in Google Scholar

Cronbach, L, J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16(3), 297–334.CronbachL, J.1951Coefficient alpha and the internal structure of testsPsychometrika16329733410.1007/BF02310555Search in Google Scholar

DeVellis, R. F. (2016). Scale development: Theory and applications. 4th edition, Applied Social Research Methods, Vol. 26. Sage publications.DeVellisR. F.2016Scale development: Theory and applications4th editionApplied Social Research Methods,26Sage publicationsSearch in Google Scholar

DeVon, H.A., Block, M.E., Moyle-Wright, P., Ernst, D. M., Hayden, S.J., Lazzara, D.J., Savoy, S.M., & Kostas-Polston, E. (2007). A psychometric toolbox for testing validity and reliability. Journal of Nursing scholarship, 39(2), 155–164.DeVonH.A.BlockM.E.Moyle-WrightP.ErnstD. M.HaydenS.J.LazzaraD.J.SavoyS.M.Kostas-PolstonE.2007A psychometric toolbox for testing validity and reliabilityJournal of Nursing scholarship39215516410.1111/j.1547-5069.2007.00161.xSearch in Google Scholar

Filgueiras, F. (2016). Transparency and accountability: Principles and rules for the construction of publicity. Journal of Public Affairs, 16(2), 192–202.FilgueirasF.2016Transparency and accountability: Principles and rules for the construction of publicityJournal of Public Affairs16219220210.1002/pa.1575Search in Google Scholar

Finger, M., & Cotti, L. (2002). Evaluation of E-government efforts in Europe. IDHEAP Working Paper 7/2002.FingerM.CottiL.2002Evaluation of E-government efforts in EuropeIDHEAP Working Paper 7/2002Search in Google Scholar

Florini, A. (1999). Does the invisible hand need a transparent glove? The politics of transparency. Proceeding of the Annual World Bank Conference on Development Economics, April 28–30, Washington DC: World Bank, 163–184.FloriniA.1999Does the invisible hand need a transparent glove? The politics of transparencyProceeding of the Annual World Bank Conference on Development EconomicsApril 28–30Washington DCWorld Bank163184Search in Google Scholar

Fox, J. (2007). The uncertain relationship between transparency and accountability. Journal Development in Practice, 17(4–5), 663–671.FoxJ.2007The uncertain relationship between transparency and accountabilityJournal Development in Practice174–566367110.1080/09614520701469955Search in Google Scholar

Glover, D., Bennett-Harper, S., Alexander, D., & Sanniez, E. (1999). Assessment of electronic government information products. Prepared under contract by Westat for the United States National Commission on Libraries and Information Science, Maryland.GloverD.Bennett-HarperS.AlexanderD.SanniezE.1999Assessment of electronic government information productsPrepared under contract by Westat for the United States National Commission on Libraries and Information ScienceMarylandSearch in Google Scholar

Grant, R., & Keohane, R. (2005). Accountability and abuses of power in World politics. The American Political Science Review, 99(1), 29–43.GrantR.KeohaneR.2005Accountability and abuses of power in World politicsThe American Political Science Review991294310.1017/S0003055405051476Search in Google Scholar

Hood, C. & Heald, D. (eds.) (2006). Transparency: The key to better governance?. Series: Proceedings of the British Academy, 135, Oxford University Press for The British Academy.HoodC.HealdD.(eds.)2006Transparency: The key to better governance?Series: Proceedings of the British Academy135Oxford University Press for The British Academy10.5871/bacad/9780197263839.001.0001Search in Google Scholar

Huberman, B., Pirolli, P., Pitkow, J., & Lukose, R. (1998). Strong regularities in World Wide Web surfing. Science, 280(5360), 95–97.HubermanB.PirolliP.PitkowJ.LukoseR.1998Strong regularities in World Wide Web surfingScience2805360959710.1126/science.280.5360.95Search in Google Scholar

IFAC – International Federation of Accountants (2014). IFAC, C. (2014). International framework: Good governance in the public sector. Retrieved from http://www.cipfa.org/policy-and-guidance/standards/international-framework-good-governance-in-thepublic-sector.IFAC – International Federation of Accountants2014IFAC, C. (2014).International framework: Good governance in the public sectorRetrieved from http://www.cipfa.org/policy-and-guidance/standards/international-framework-good-governance-in-thepublic-sector.Search in Google Scholar

IFAC – International Federation of Accountants (2015). Accountability now. Retrieved from https://www.ifac.org/about-ifac/accountability-now.IFAC – International Federation of Accountants2015Accountability nowRetrieved from https://www.ifac.org/about-ifac/accountability-now.Search in Google Scholar

IFAC – International Federation of Accountants (2018). International public sector financial accountability Index – 2018 Status Report. Retrieved from https://www.ifac.org/about-ifac/accountability-now/international-public-sector-financial-accountability-index.IFAC – International Federation of Accountants2018International public sector financial accountability Index – 2018 Status ReportRetrieved from https://www.ifac.org/about-ifac/accountability-now/international-public-sector-financial-accountability-index.Search in Google Scholar

Ingram, W., & Gray, E. (1998). A federal standard on electronic media. NTIA Report 98-350, US Department of Commerce.IngramW.GrayE.1998A federal standard on electronic mediaNTIA Report 98-350,US Department of CommerceSearch in Google Scholar

Jaeger, P., & Bertot, J. (2010). Transparency and technological change: Ensuring equal and sustained public access to government information. Government Information Quarterly, 27(4), 371–376.JaegerP.BertotJ.2010Transparency and technological change: Ensuring equal and sustained public access to government informationGovernment Information Quarterly27437137610.1016/j.giq.2010.05.003Search in Google Scholar

Kalbach, J. (2002). The myth of ‘seven, plus or minus 2’. Dr. Dobb’s Web Review, January 14, 2002. Retrieved from http://www.ddj.com/documents/s=4058/nam1012431804/.KalbachJ.2002The myth of ‘seven, plus or minus 2’Dr. Dobb’s Web ReviewJanuary142002Retrieved from http://www.ddj.com/documents/s=4058/nam1012431804/.Search in Google Scholar

Kerschot, H., & Poté, K. (2002). Web-based survey on electronic public services, Cap Gemini Ernest and Young, e Europe2002.KerschotH.PotéK.2002Web-based survey on electronic public servicesCap Gemini Ernest and Young, e Europe2002Search in Google Scholar

Kopits, G., & Craig, J. (1998). Transparency and government operations. International Monetary Fund (IMF), January(158), 1–42.KopitsG.CraigJ.1998Transparency and government operationsInternational Monetary Fund (IMF)January15814210.5089/9781557756978.084Search in Google Scholar

Lourenço, R.P. (2015). An analysis of open government portals: A perspective of transparency for accountability. Government Information Quarterly, 32(3), 323–332.LourençoR.P.2015An analysis of open government portals: A perspective of transparency for accountabilityGovernment Information Quarterly32332333210.1016/j.giq.2015.05.006Search in Google Scholar

MacCallum, R. C., Widaman, K. F., Zhang, S., & Hong, S. (1999). Sample size in factor analysis. Psychological Methods, 4, 84–99.MacCallumR. C.WidamanK. F.ZhangS.HongS.1999Sample size in factor analysisPsychological Methods4849910.1037/1082-989X.4.1.84Search in Google Scholar

Milic-Frayling, N., Jones, R., Rodden, K., Smyth, G., Blackwell, A., & Sommerer, R. (2004). Smartback: supporting users in back navigation. Proceedings of the 13th International Conference on World Wide Web, 63–71.Milic-FraylingN.JonesR.RoddenK.SmythG.BlackwellA.SommererR.2004Smartback: supporting users in back navigationProceedings of the 13th International Conference on World Wide Web637110.1145/988672.988682Search in Google Scholar

Navarro-Galera, A., Alcaraz-Quiles, F., & Ortiz-Rodríguez, D. (2016). Online dissemination of information on sustainability in regional governments. effects of technological factors. Government Information Quarterly, 33(1), 53–66.Navarro-GaleraA.Alcaraz-QuilesF.Ortiz-RodríguezD.2016Online dissemination of information on sustainability in regional governments. effects of technological factorsGovernment Information Quarterly331536610.1016/j.giq.2015.12.003Search in Google Scholar

Pina, V., Torres, L., & Royo, S. (2009). E-government evolution in EU local governments: A comparative perspective. Online Information Review, 33(6), 1137–1168.PinaV.TorresL.RoyoS.2009E-government evolution in EU local governments: A comparative perspectiveOnline Information Review3361137116810.1108/14684520911011052Search in Google Scholar

Porter, J. (2003). Testing the three-click rule. User Interface Engineering. Retrieved from http://www.Uie.com/articles/three_click_rule/.PorterJ.2003Testing the three-click ruleUser Interface EngineeringRetrieved from http://www.Uie.com/articles/three_click_rule/.Search in Google Scholar

Revelle, W. (1978). ICLUST: A cluster analytic approach to exploratory and confirmatory scale construction. Behavior Research Methods, 10(5), 739–742.RevelleW.1978ICLUST: A cluster analytic approach to exploratory and confirmatory scale constructionBehavior Research Methods10573974210.3758/BF03205389Search in Google Scholar

Revelle, W. (1979). Hierarchical cluster analysis and the internal structure of tests. Multivariate Behavioral Research, 14, 57–74.RevelleW.1979Hierarchical cluster analysis and the internal structure of testsMultivariate Behavioral Research14577410.1207/s15327906mbr1401_4Search in Google Scholar

Revelle, W. R. (2017). psych: Procedures for personality and psychological research. Retrieved https://cran.r-project.org/web/packages/psych/index.htmlRevelleW. R.2017psych: Procedures for personality and psychological researchRetrieved https://cran.r-project.org/web/packages/psych/index.htmlSearch in Google Scholar

Revelle, W., & Zinbarg, R. E. (2009). Coefficients alpha, beta, omega, and the glb: Comments on Sijtsma. Psychometrika, 74(1), 145–154.RevelleW.ZinbargR. E.2009Coefficients alpha, beta, omega, and the glb: Comments on SijtsmaPsychometrika74114515410.1007/s11336-008-9102-zSearch in Google Scholar

Ritter, D. (2002). LabVIEW GUI: Essential techniques. New York: McGraw-Hill.RitterD.2002LabVIEW GUI: Essential techniquesNew YorkMcGraw-HillSearch in Google Scholar

Roussos, L. A., Stout, W. F., & Marden, J. I. (1998). Using new proximity measures with hierarchical cluster analysis to detect multidimensionality. Journal of Educational Measurement, 35(1), 1–30.RoussosL. A.StoutW. F.MardenJ. I.1998Using new proximity measures with hierarchical cluster analysis to detect multidimensionalityJournal of Educational Measurement35113010.1111/j.1745-3984.1998.tb00525.xSearch in Google Scholar

Salas Quirós, L. (2015). La rendición de cuentas en la gestión del sector público centralizado de Costa Rica. Ph.D. Dissertation. Retrieved from https://eprints.ucm.es/28060/.Salas QuirósL.2015La rendición de cuentas en la gestión del sector público centralizado de Costa RicaPh.D. Dissertation. Retrieved from https://eprints.ucm.es/28060/.10.5354/0719-6296.2015.38492Search in Google Scholar

Scott, D., & Meijer, A. (2016). Transparency and public value - Analyzing the transparency practices and value creation of public utilities. International Journal of Public Administration, 39(12), 940–951.ScottD.MeijerA.2016Transparency and public value - Analyzing the transparency practices and value creation of public utilitiesInternational Journal of Public Administration391294095110.1080/01900692.2015.1064133Search in Google Scholar

Sijtsma, K. (2009). On the use, the misuse, and the very limited usefulness of Cronbach’s alpha. Psychometrika, 74(1), 107–120.SijtsmaK.2009On the use, the misuse, and the very limited usefulness of Cronbach’s alphaPsychometrika74110712010.1007/s11336-008-9101-0Search in Google Scholar

Stiglitz, J. (2002). Transparency in government. In Islam, R., Djankov, S., & McLeish, C. (eds), The right to tell role of mass media in economic development (pp. 27–44). Washington, DC: The International Bank for Reconstruction and Development - The World Bank.StiglitzJ.2002Transparency in governmentIslamR.DjankovS.McLeishC.(eds),The right to tell role of mass media in economic development2744Washington, DCThe International Bank for Reconstruction and Development - The World BankSearch in Google Scholar

West, D. M. (2002). Global e-government. Center for Public Policy, Brown University, Providence, RI. https://www.digitale-chancen.de/transfer/downloads/MD372.pdfWestD. M.2002Global e-governmentCenter for Public Policy, Brown UniversityProvidence, RIhttps://www.digitale-chancen.de/transfer/downloads/MD372.pdfSearch in Google Scholar

Wong, W., & Welch, E. (2004). Does E-government promote accountability? A comparative analysis of website openness and government accountability. Governance, 17(2), 275–297.WongW.WelchE.2004Does E-government promote accountability? A comparative analysis of website openness and government accountabilityGovernance17227529710.1111/j.1468-0491.2004.00246.xSearch in Google Scholar

World Bank (2018). GDP per capita, PPP (current international $). Retrieved from https://data.worldbank.org/indicator/NY.GDP.PCAP.PP.CD?locations=ZJ&most_recent_value_desc=true&view=mapWorld Bank2018GDP per capita, PPP (current international $)Retrieved from https://data.worldbank.org/indicator/NY.GDP.PCAP.PP.CD?locations=ZJ&most_recent_value_desc=true&view=mapSearch in Google Scholar

Zhang, J. (2013). A procedure for dimensionality analyses of response data from various test designs. Psychometrika, 78(1), 37–58.ZhangJ.2013A procedure for dimensionality analyses of response data from various test designsPsychometrika781375810.1007/s11336-012-9287-zSearch in Google Scholar

Zhang, J., & Stout, W. (1999). The theoretical DETECT index of dimensionality and its application to approximate simple structure. Psychometrika, 64(2), 213–249.ZhangJ.StoutW.1999The theoretical DETECT index of dimensionality and its application to approximate simple structurePsychometrika64221324910.1007/BF02294536Search in Google Scholar

Zaphiris, P. (2000). Depth vs. breadth in the arrangement of web links. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, Vol. 44 (4), 453–456. Los Angeles, CA: SAGE Publications.ZaphirisP.2000Depth vs. breadth in the arrangement of web linksProceedings of the Human Factors and Ergonomics Society Annual Meeting444453456Los Angeles, CASAGE Publications10.1177/154193120004400414Search in Google Scholar

Zeldman, J. (2001). Taking Your Talent to the Web: A Guide for the Transitioning Designer. Indianapolis, Indiana: New Riders.ZeldmanJ.2001Taking Your Talent to the Web: A Guide for the Transitioning DesignerIndianapolis, IndianaNew RidersSearch in Google Scholar