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Review of Economic Perspectives
Volume 14 (2014): Issue 4 (December 2014)
Open Access
Customer Satisfaction, Product Quality and Performance of Companies
Petr Suchánek
Petr Suchánek
,
Jiří Richter
Jiří Richter
and
Maria Králová
Maria Králová
| Jan 29, 2015
Review of Economic Perspectives
Volume 14 (2014): Issue 4 (December 2014)
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Published Online:
Jan 29, 2015
Page range:
329 - 344
DOI:
https://doi.org/10.1515/revecp-2015-0003
Keywords
Customer satisfaction
,
product quality
,
performance of a company
© 2014 Petr Suchánek et. al.
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.