Open Access

Investigating the impact of viral message appeal and message credibility on consumer attitude toward the brand


Cite

Bahrainizadeh, M., and Ziaee, A. (2012), “Investigating the impact of risk aversion and the consumers’ involvement with product on their loyalty and their oral advertising: the mediating role of attachment and trust in the brand”, New Marketing Research, Vol. 2, No. 4, pp. 105-121. (In Persian)Search in Google Scholar

Beverland, M., Dobelee, A., and Farrelly, F. (2014), “The viral marketing metaphor explored through Vegemite”, Marketing Intelligence & Planning , Vol. 33, No. 5, pp. 656-674.10.1108/MIP-08-2014-0146Search in Google Scholar

Cheung, C. M., Lee, M., and Rabjohn, N. (2008), “The impact of electronic word-ofmouth”, Internet Research, Vol. 18, No. 3, pp. 229-247.10.1108/10662240810883290Search in Google Scholar

Chiou, J. and Hsu, A. (2013), “How negative online information affects consumers ’brand evaluation”, Online Information Review, Vol. 37 No. 6,pp. 910-926.10.1108/OIR-02-2012-0014Search in Google Scholar

Clow, K., James, K., Kranenburg, K., and Berry, C. (2006), “The relationship of the visual element of an advertisement to service quality expectations and source credibility”, Journal of Services Marketing, Vol. 20, No. 6, pp. 114-404.10.1108/08876040610691293Search in Google Scholar

Dinh, T., and Mai, K. (2016), “Guerrilla marketing’s effects on Gen Y’s word-ofmouthintentiona mediation of credibility”, Asia Pacific Journal of Marketing and Logistics, Vol. 28, No. 1, pp. 4-22.10.1108/APJML-06-2015-0102Search in Google Scholar

Dobelee, A., Adam, L., Michael, B., Vanhamme, J., and Wijk, R. (2007), “Why pass on viral messages? Because they connect emotionally”, Business Horizons, Vol. 50, No. 4, pp. 291-304.10.1016/j.bushor.2007.01.004Search in Google Scholar

Feiz, D. Fakharyan, M., Jalilvand, M. Hashemi, M. (2013), “Examining the Effect of TV advertising appeals on brand attitudes and advertising efforts in Iran”, Journal of Islamic Marketing, Vol. 4, No. 1, pp. 101-125.10.1108/17590831311306372Search in Google Scholar

Gerard, P., and Liu, P. (2009), “A Hong Kong study of advertising credibility”, Journal of Consumer Marketing, Vol. 26, No. 5, pp. 320-329.10.1108/07363760910976574Search in Google Scholar

Gunther, A. (1992), “Biased press or biased public: attitudes toward media coverage of social groups”, Public Opinion Quarterly, Vol. 56, No. 2, pp. 67-147.10.1086/269308Search in Google Scholar

Hawkins, D., Best, R., and Coney, K. (2003), Consumer Behavior: Building Marketing Strategy, New York: McGraw-Hill.Search in Google Scholar

Jafariani, H., and Doaee, H. (2010), “The impact of viral messages on the message transmit rate in media communication”, Communication Research Quarterly, Vol. 7, No. 4, pp. p11-29. (In Persian)Search in Google Scholar

Kachersky, L., Carnevale, M. (2015), “Effects of pronoun brand name perspective and positioning on Brand attitude”, Journal of Product & Brand Management, Vol. 24, No. 2, pp. 10-32.10.1108/JPBM-02-2014-0495Search in Google Scholar

Kaplan, A., and Haenlein, M. (2011), “Two hearts in three-quarter time: How to waltz the social media/viral marketing dance”, Business Horizons, Vol. 14, No. 4, pp. 253-263.10.1016/j.bushor.2011.01.006Search in Google Scholar

Kim, H .(2005), “Consumer profiles of apparel product involvement and values:”, Journal of Fashion Marketing and Management, Vol. 14, No. 4, pp. 207-220.10.1108/13612020510599358Search in Google Scholar

Kim, H., and Lee, C. (2012), “Differential effects of fear-eliciting DTCA on elaboration, perceived endorser credibility, and attitudes”, International Journal of Pharmaceutical and Healthcare Marketing, Vol. 6, No. 1, pp. 22-41.10.1108/17506121211216860Search in Google Scholar

Lim, B., and Chung, C. (2014), “Word-of-mouth:, Asia Pacific Journal of Marketing and Logistics, Vol. 26, No. 1, pp. 39-53.Search in Google Scholar

Maleki, M., Dehghani, S., Baghani, A., and Farsizadeh, H. (2015), “Examining the impact of service brand dimensions on brand loyalty in the banking industry”, New Marketing Research, Vol. 5, No. 4, pp. 119-161. (In Persian)Search in Google Scholar

Moore, R. (2003), “From genericide to viral marketing: on brand”, Language & Communication, Vol. 23, No. 3, pp. 331-357.10.1016/S0271-5309(03)00017-XSearch in Google Scholar

Noble, G., and Johnson, L. (2013), “Gender and message appeal: Their influence in a proenvironmental social advertising context”, Journal of social marketing, Vol. 4, No. 1, pp.4-21.10.1108/JSOCM-12-2012-0049Search in Google Scholar

Nowruzi, A., and Qalandari, K. (2009), “Advertising and intellectual involvement of the customer with product”, Journal of Tadbir, Vol. 15, No. 11, pp. p 61-64. (In Persian)Search in Google Scholar

O’Reilly, K., and Marx, S. (2011), “How young, technical consumers assess online WOM credibility”, Qualitative Market Research: An International Journal, Vol. 14, No. 4, pp. 330-359.10.1108/13522751111163191Search in Google Scholar

Procter, J., and Richards, M. (2002), “Word-of-mouth marketing: beyond pester power”, Young Consumers:Insight and Ideas for Responsible Marketers, Vol. 3, No. 3, pp. 3-11.10.1108/17473610210813484Search in Google Scholar

Pongjit, Ch., Beise-Zee, R. (2015), “The effects of word-of-mouth incentivization on consumer brand attitude”, Journal of Product & Brand Management, Vol. 24 ,No 7, pp. 34-50.10.1108/JPBM-11-2014-0752Search in Google Scholar

Smith, B., McKenzie, J., and Thomas, M. (2005), “Awareness of message source and its association with the impacts of sun protection campaigns in Australia”, Health Education, Vol. 105, No. 1, pp. 42-52.10.1108/09654280510572295Search in Google Scholar

Vazifehdust, A., Kheiri, B., and Ruhani, M. (2010), “Risk aversion and loyalty to a brand”, Brand Quarterly, Vol. 1, No. 4, pp. p 26-30. (In Persian)Search in Google Scholar

Wang, C., and Lee, H. (2005), “The effects of source credibility, affection, and involvement in reducing the belief of internet rumors”, Journal of Management, Vol. 7, No. 3, pp. 391-413.Search in Google Scholar

Wu, P., and Wang, Y. (2011), |The influences of electronic word-of-mouth message appeal and message source credibility on brand attitude”, Asia Pacific Journal of Marketing, Vol. 23 No. 4, pp. 448-472.Search in Google Scholar

Yang, H., Liu, H., and Zhou, L. (2012), “Predicting young Chinese consumers mobile viral attitudes, intents and behavior”, Asia Pacific Journal of Marketing and Logistics, Vol. 24, No.1, pp. 59-77.10.1108/13555851211192704Search in Google Scholar