<abstract xmlns="http://www.w3.org/1999/xhtml"><p>To ensure that end-users and consumers have access to comprehensive, comparable and user-friendly information regarding the Internet access service quality, it is necessary to implement and regularly renew a set of legislative regulatory acts and to provide monitoring of the quality of Internet access services regarding the current European Regulatory Framework. The actual situation regarding the quality of service monitoring solutions in different European countries depends on national regulatory initiatives and public awareness. The service monitoring solutions are implemented using different measurement methodologies and tools. The paper investigates the practical implementations for developing a harmonising approach to quality monitoring in order to obtain objective information on the quality of Internet access services on mobile networks.</p></abstract>

To ensure that end-users and consumers have access to comprehensive, comparable and user-friendly information regarding the Internet access service quality, it is necessary to implement and regularly renew a set of legislative regulatory acts and to provide monitoring of the quality of Internet access services regarding the current European Regulatory Framework. The actual situation regarding the quality of service monitoring solutions in different European countries depends on national regulatory initiatives and public awareness. The service monitoring solutions are implemented using different measurement methodologies and tools. The paper investigates the practical implementations for developing a harmonising approach to quality monitoring in order to obtain objective information on the quality of Internet access services on mobile networks.

Investigation of Service Quality of Measurement Reference Points for the Internet Services on Mobile Networks

Department of Telecommunications, Riga Technical University, 12 Azenes Str., Riga, LV-1010,

Latvian Journal of Physics and Technical Sciences

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

To ensure that end-users and consumers have access to comprehensive, comparable and user-friendly information regarding the Internet access service quality, it...

Investigation of Service Quality of Measurement Reference Points for the Internet Services on Mobile Networks

Published Online: Nov 19, 2016

Page range: 64 - 73

DOI: https://doi.org/10.1515/lpts-2016-0037

Keywords
Internet access, quality of service

© 2016 E. Lipenbergs et al., published by De Gruyter Open

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Investigation of Service Quality of Measurement Reference Points for the Internet Services on Mobile Networks

Published Online: Nov 19, 2016

Page range: 64 - 73

DOI: https://doi.org/10.1515/lpts-2016-0037

KeywordsInternet access, quality of service

© 2016 E. Lipenbergs et al., published by De Gruyter Open

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Keywords
Internet access, quality of service