<abstract xmlns="http://www.w3.org/1999/xhtml"><p>This article elaborates on the development of a dedicated model of a tacit knowledge transformation for the service department in a manufacturing company. The four main components of the tacit knowledge transformation process are formulated: (1) tacit knowledge source identification, (2) tacit knowledge acquisition, (3) tacit knowledge determination and formalization, and (4) knowledge classification. The proposed model is illustrated by examples on the use of the methods: automatic recognition of speech, natural language processing, and automatic object recognition in the tacit knowledge transformation process in order to obtain a formalized procedure for the service department in a manufacturing company. This is followed by a discussion of the results of the research experiments.</p></abstract>

This article elaborates on the development of a dedicated model of a tacit knowledge transformation for the service department in a manufacturing company. The four main components of the tacit knowledge transformation process are formulated: (1) tacit knowledge source identification, (2) tacit knowledge acquisition, (3) tacit knowledge determination and formalization, and (4) knowledge classification. The proposed model is illustrated by examples on the use of the methods: automatic recognition of speech, natural language processing, and automatic object recognition in the tacit knowledge transformation process in order to obtain a formalized procedure for the service department in a manufacturing company. This is followed by a discussion of the results of the research experiments.

A Model of a Tacit Knowledge Transformation for the Service Department in a Manufacturing Company: A Case Study

University of Applied Science in Nysa, Institute of Computer Science,

University of Zielona Góra, Institute of Computer Science and Production Management, Zielona Góra,

Foundations of Management

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

This article elaborates on the development of a dedicated model of a tacit knowledge transformation for the service department in a manufacturing company. The...

A Model of a Tacit Knowledge Transformation for the Service Department in a Manufacturing Company: A Case Study

Published Online: Aug 02, 2016

Page range: 175 - 188

DOI: https://doi.org/10.1515/fman-2016-0014

Keywords
case study, tacit knowledge transformation process, automatic recognition of spoken, natural language processing, automatic object recognition, manufacturing company

© 2016 Adam Dudek, Justyna Patalas-Maliszewska

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

A Model of a Tacit Knowledge Transformation for the Service Department in a Manufacturing Company: A Case Study

Published Online: Aug 02, 2016

Page range: 175 - 188

DOI: https://doi.org/10.1515/fman-2016-0014

Keywordscase study, tacit knowledge transformation process, automatic recognition of spoken, natural language processing, automatic object recognition, manufacturing company

© 2016 Adam Dudek, Justyna Patalas-Maliszewska

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Keywords
case study, tacit knowledge transformation process, automatic recognition of spoken, natural language processing, automatic object recognition, manufacturing company