<abstract xmlns="http://www.w3.org/1999/xhtml"><p> In any organizations, between employees, between employees and management are inevitabily appearing conflicts, absenteeism, personnel fluctuation and work accidents (CAFA factors). To diminish the impact of these social dysfunctions, organizations must pay attention to the effective managing and monitoring using performance indicators and an effective communication process and implementing a good plan of evaluation.</p><p>In this article we propose to analyze these issues, to find solutions for their resolution, to develop an audit plan for their better understanding and assessment. We also describe some performance indicators that if they are used by organizations, they will find quick solutions for their solving and will obtain performance if they understand the causes/effects balance.</p></abstract>

In any organizations, between employees, between employees and management are inevitabily appearing conflicts, absenteeism, personnel fluctuation and work accidents (CAFA factors). To diminish the impact of these social dysfunctions, organizations must pay attention to the effective managing and monitoring using performance indicators and an effective communication process and implementing a good plan of evaluation.In this article we propose to analyze these issues, to find solutions for their resolution, to develop an audit plan for their better understanding and assessment. We also describe some performance indicators that if they are used by organizations, they will find quick solutions for their solving and will obtain performance if they understand the causes/effects balance.

Communication and Monitoring- Necessary Processes for Managing and Measuring Conflicts, Absenteeism, Fluctuation and Work Accidents

VALAHIA UNIVERSITY OF TÂRGOVIŞTE, ROMANIA

Scientific Bulletin

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

In any organizations, between employees, between employees and management are inevitabily appearing conflicts, absenteeism, personnel fluctuation and work...

Communication and Monitoring- Necessary Processes for Managing and Measuring Conflicts, Absenteeism, Fluctuation and Work Accidents

Published Online: Jul 26, 2016

Page range: 167 - 176

DOI: https://doi.org/10.1515/bsaft-2015-0025

Keywords
Conflicts, absenteeism, personnel fluctuation and work accidents, communication and monitoring

© 2016

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Communication and Monitoring- Necessary Processes for Managing and Measuring Conflicts, Absenteeism, Fluctuation and Work Accidents

Published Online: Jul 26, 2016

Page range: 167 - 176

DOI: https://doi.org/10.1515/bsaft-2015-0025

KeywordsConflicts, absenteeism, personnel fluctuation and work accidents, communication and monitoring

© 2016

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Keywords
Conflicts, absenteeism, personnel fluctuation and work accidents, communication and monitoring