Open Access

Cost-quantitative analysis of non-compliance in the internal logistics process


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Internal logistics is a key element of a production process as it specifies product quality, timeliness and value of orders. The purpose of the research was to determine the amount of non-compliance in the selected production process caused by internal logistics operations. The analysis covers both the quantity and type of non-compliance as well as the cost of non-compliance. One of the basic quality management tools was used in the research - Parteo-Lorenz analysis. An attempt was made to identify potential causes of non-compliance. The significant impact of non-compliance arising in internal logistics operations in production costs was pointed out.