<abstract xmlns="http://www.w3.org/1999/xhtml">High quality is organizations’ competitive advantage. It is beneficial to base this on professional approach, and basic concepts and definitions with scientific foundation. The necessary main concepts consist of quality, quality management, quality improvement and quality assurance. Organizations’ top management is responsible of the quality management decisions and implementations. The present practical situation is fragmented and the implementations are most often based on the instrumental means of the different methodological schools, which is confusing and detrimental to the understanding and usefulness of the concept of quality management. It is not beneficial to build a special system for quality management by only following the requirements of the general standard. This cannot ensure competitive business advantage. In this article, we present an alternative approach that is a natural practical way to realize quality management as the teleological solution, Quality Integration, in which the general and specific quality concepts, principles and methodology are embedded within the normal business management activities. Our Quality Integration is based on the thinking of organizational learning. Its framework covers both running the current business and improving the overall business performance. This model has been used as the thinking framework in practical organizational cases since 1990’s. As the business circumstances change constantly, the organization must be constantly ready to renew through both small and radical changes. This change also receives resistance, and the development takes place according to a multi-phase process towards the new integration and requires a proper recognition and decisions. Principles of the organizational learning can help organizations in a consistent way. Evaluation of the overall organizational performance is an important quality management practice and should take into account performance enablers (processes) and also the results obtained thereof. In our approach, the evaluation criteria emphasize organizational learning and integration. The external context of the organization has a crucial role in achieving and developing the business objectives. The organization’s strategy can no longer be based on the value chains but on finding ways to alter them radically through value networking. The organization is influenced by the true and all-inclusive reality, which differs from the apparent reality perceived by the senses, and which is only revealed through consciousness. Understanding this reinforces awareness and trust that are important factors also in quality management and quality assurance.</abstract>

Organizational learning in developing the integrated quality management

<abstract xmlns="http://www.w3.org/1999/xhtml">The following paper concentrates on some problems resulting from the use of Quality Function Deployment method in industrial enterprises. It is not an easy task although the method itself has many advantages. The aim of the paper is to analyse basic international literature as well as the main advantages and limitations of the Quality Function Deployment</abstract>

The use of QFD method advantages and limitation

<abstract xmlns="http://www.w3.org/1999/xhtml">Hybrid materials with the metal matrix are important engineering materials due to their outstanding mechanical and tribological properties. Here are presented selected tribological properties of the hybrid composites with the matrix made of aluminum alloy and reinforced by the silicon carbide and graphite particles. The tribological characteristics of such materials are superior to characteristics of the matrix – the aluminum alloy, as well as to characteristics of the classical metal-matrix composites with a single reinforcing material. Those characteristics depend on the volume fractions of the reinforcing components, sizes of the reinforcing particles, as well as on the fabrication process of the hybrid composites. The considered tribological characteristics are the friction coefficient and the wear rate as functions of the load levels and the volume fractions of the graphite and the SiC particles. The wear rate increases with increase of the load and the Gr particles content and with reduction of the SiC particles content. The friction coefficient increases with the load, as well as with the SiC particles content increase.</abstract>

Influence of load and reinforcement content on selected tribological properties of Al/SiC/Gr hybrid composites

<abstract xmlns="http://www.w3.org/1999/xhtml">The inherent benefits of an accident prevention program are generally known only after an accident has occurred. The purpose of implementation of the program is to minimize the number of accidents and cost of damages. Allocation of resources to implement accident prevention program is vital because it is difficult to estimate the extent of damage caused by an accident. Accurate fatal accident predictions can provide a meaningful data that can be used to implement accident prevention program in order to minimize the cost of accidents. This paper forecast the fatal accidents of factories in India by using Auto-Regressive Integrating Moving Average Method (ARIMA) model. Accident data for the available period 1980 to 2013 was collected from the Labour bureau, Government of India to analyze the long term forecasts. Different diagnostic tests are applied in order to check the adequacy of the fitted models. The results show that ARIMA (0, 0, 1) is suitable model for prediction of fatal injuries. The number of fatal accidents is forecasted for the period 2014 to 2019. These results suggest that the policy makers and the Indian labour ministry must focus attention toward increasing fatal accidents and try to find out the reasons. It is also an opportunity for the policy makers to develop policies which may help in minimizing the number fatal accidents.</abstract>

Prediction of fatal accidents in Indian factories based on ARIMA

<abstract xmlns="http://www.w3.org/1999/xhtml">In this paper a model of service quality management based on the process approach has been presented. The first part of the article contains the theoretical framework of service quality and the process approach in management. Next, quality of service process has been presented in reference to a process-based definition in quoted literature. Finally, the outcomes of a customer questionnaire concerning the validity of particular quality attributes has been presented. The collected data in relation to service process quality stages have enabled the development of a of service quality model for process management.</abstract>

The process approach to service quality management

<abstract xmlns="http://www.w3.org/1999/xhtml">The aim of this article is to show the use of the analysis of the failure causes and effects as a prevention tool in controlling the quality of a given production process in the company. The scope of the work covers an analysis of a selected process, definition of inconsistencies present in this process, and then the FMEA analysis. In the production company one should implement thinking and actions based on the so-called ‘quality loop’ – it is an interdependence model of the undertaken actions which affect the quality shaping. It is carried out from the possibility for identifying a customer’s requirements through a project, production process, up to the assessment of effective capability for meeting the defined requirements.The application of such an approach enables to take the actions improving the operation of quality management in a systemic way.</abstract>

Institute of Engineering Materials and Biomaterials

The application of the FMEA method in the selected production process of a company

<abstract xmlns="http://www.w3.org/1999/xhtml">In this paper TPM and PAMCO coefficients were shortly characterised. On the basis of TPM coefficients its effectiveness was estimated. Thanks to using time and PAMCO coefficients, the utilization of working time machines was researched. Moreover, there a correlation between TPM coefficient and the quality level was examined. A histogram was drawn up in order to illustrate the distribution. The obtained results allowed to evaluate the effectiveness of the machine. The period of research embraced fifty-two weeks (1 year) and the object of the analysis is the injection moulding machine.</abstract>

Plastic production machinery – the evaluation of effectiveness

<abstract xmlns="http://www.w3.org/1999/xhtml">This paper deals with the evaluation of changes in hardness of magnesium alloys during precipitation hardening that are nowadays widely used in different fields of industry. It focuses exactly on AZ31, AZ61 and AZ91 alloys. Observing material hardness changes serves as an effective tool for determining precipitation hardening parameters, such as temperature and time. Brinell hardness measurement was chosen based on experimental needs. There was also necessary to make chemical composition analysis and to observe the microstructures of tested materials. The obtained results are presented and discussed in this paper.</abstract>

Changes in hardness of magnesium alloys due to precipitation hardening

<abstract xmlns="http://www.w3.org/1999/xhtml">Amorphous materials based on magnesium are new materials for potential biomedical application, especially for new implants, as they bear resemblance to titanium implants. Mg66Zn30Ca4 alloy has specific properties, especially mechanical and corrosive, therefore, it has biomedical application as its properties are better than that of other materials. The following paper describes amorphous alloy based on magnesium, properties and shows how to produce amorphous samples of Mg66Zn30Ca4.</abstract>

Amorphous materials in the production of new implants

<abstract xmlns="http://www.w3.org/1999/xhtml">Everyone, every day or almost every day, uses various type of services, without being even aware of it. They could have been both intangible and material services. Customers want to receive services of the highest quality, and service providers are looking for solutions to meet their requirements. They can analyze the quality of their services to indicate the strengths and weaknesses of these services to know what needs to be improved and what can be omitted. In the literature on the quality engineering, many methods that can be used in such a situation are described. In most cases, these methods are based on the differences between customers’ expectations for the service and the perception of the service which they received. In case of most of these method, there is a need of information from customers about research service, which means that they are involved in this process. In the paper five methods of quality service analysis, which are the most often used by service enterprises, were briefly characterizes to help readers to choose the most accurate one for them.</abstract>

Overview of the main methods of service quality analysis

AHEAD OF PRINT

Volume 30 (2024): Issue 1 (March 2024)

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Volume 29 (2023): Issue 3 (September 2023)

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Volume 29 (2023): Issue 1 (March 2023)

Volume 28 (2022): Issue 4 (December 2022)

Volume 28 (2022): Issue 3 (September 2022)

Volume 28 (2022): Issue 2 (June 2022)

Volume 28 (2022): Issue 1 (March 2022)

Volume 27 (2021): Issue 4 (December 2021)

Volume 27 (2021): Issue 3 (September 2021)

Volume 27 (2021): Issue 2 (June 2021)

Volume 27 (2021): Issue 1 (March 2021)

Volume 26 (2020): Issue 4 (December 2020)

Volume 26 (2020): Issue 3 (September 2020)

Volume 26 (2020): Issue 2 (June 2020)

Volume 26 (2020): Issue 1 (March 2020)

Volume 25 (2019): Issue 25 (December 2019)

Volume 24 (2019): Issue 24 (September 2019)

Volume 23 (2019): Issue 23 (June 2019)

Volume 22 (2019): Issue 22 (March 2019)

Volume 21 (2018): Issue 21 (December 2018)

Volume 20 (2018): Issue 20 (September 2018)

Volume 19 (2018): Issue 19 (June 2018)

Volume 18 (2018): Issue 18 (March 2018)

Volume 17 (2017): Issue 17 (December 2017)

Volume 16 (2017): Issue 16 (September 2017)

Volume 15 (2017): Issue 15 (June 2017)

Volume 14 (2017): Issue 14 (March 2017)

Production Engineering Archives

 The Journal of "Production Engineering Archives" has been published by the Publishing Office of Quality and Production Managers Association since 2013 as a quarterly. It is an international peer-reviewed, open access journal published four times per year only in the English language. It is published both in printed and electronic versions.  The works papers which are published in the PEA Journal are devoted to production engineering, quality of materials and technology. The PEA journal accepts review articles, original scientific articles, short communications, case studies. All articles published in Production Engineering Archives are permanently free for everyone to read and download. The journal is on the list of scientific journals of the Polish Ministry of Science and Higher Education. Presently (since 2013) each paper is awarded with 5 points (the list B, pos. 2039).   The Journal "Production Engineering Archives" is the international platform of the scientific exchange within the theory of the production engineering systems organizing, management and functioning theory. The area of interest focuses on the following systems: production, quality, total productive maintenance, materials engineering, environmental protection, occupational health and safety, human resources management including elements of innovation and continuous improvement. Published works include technical, economic and social issues. The articles are published in English. Each manuscript submitted for publication in the PEA journal is reviewed (double blind peer-review). All works published in PEA are available on the Journal's website. The members of the Scientific Committee are eminent specialists in the field of production engineering, materials engineering, quality and safety management, human resources, who are working in Poland and abroad. ScopeSubject areas, suitable for publication, include the following fields:    Production engineering  Quality and production management  Improvement of production processes  Safety system  Quality and improvement in materials engineering  TPM (Total Productive Maintenance)  Advanced technology  Intellectual potential management in production engineering   Archiving  Sciendo archives the contents of this journal in Portico - digital long-term preservation service of scholarly books, journals and collections.  Plagiarism Policy  The editorial board is participating in a growing community of Similarity Check System's users in order to ensure that the content published is original and trustworthy. Similarity Check is a medium that allows for comprehensive manuscripts screening, aimed to eliminate plagiarism and provide a high standard and quality peer-review process. 