The aim of this article is to show the use of the analysis of the failure causes and effects as a prevention tool in controlling the quality of a given production process in the company. The scope of the work covers an analysis of a selected process, definition of inconsistencies present in this process, and then the FMEA analysis. In the production company one should implement thinking and actions based on the so-called ‘quality loop’ – it is an interdependence model of the undertaken actions which affect the quality shaping. It is carried out from the possibility for identifying a customer’s requirements through a project, production process, up to the assessment of effective capability for meeting the defined requirements.
The application of such an approach enables to take the actions improving the operation of quality management in a systemic way.