The use of QFD method advantages and limitation

Open access


The following paper concentrates on some problems resulting from the use of Quality Function Deployment method in industrial enterprises. It is not an easy task although the method itself has many advantages. The aim of the paper is to analyse basic international literature as well as the main advantages and limitations of the Quality Function Deployment

If the inline PDF is not rendering correctly, you can download the PDF file here.

  • Abu-Assab S. 2011 Integration of preference analysis methods into Quality Function Deployment. Technische Univeritat. Cottbus.

  • ASI QFD User Group. Jaguar Car Company. Martin Smith & Partners. University of Derby. Sporting Body Ming. British Sugar. MIL Research. Lever Brothers Ltd. Unilever plc. ICL. Cabot Leiden TC. ITI (UK) Ltd. Birds Eye Walls Ltd. Abbey National. Van den Bergh Foods. Elida Gibbs. TSB plc. Mars plc. IBM International. The CIM Institute. Lucas Engineering. MDI (UK) Ltd.

  • Boucherau V. Rowlands H. 2000. Methods and techniques to help Quality function deployment (QFD) Benchmarking 1 8-19.

  • Cauchik A.M. 2013. Evidence of QFD best practices for product development: a multiple case study Journal of Engineering. Design and Technology 3 305-325.

  • Clausing J.R. Clausing D. 1988. The House of Quality Harvard Business Review Volume 5-6. 63-73.

  • Ćwiklicki M. Obora H. 2008. Evolution and diffusion of QFD method Problemy Jakości 3 4-7 (in: Polish).

  • Ćwiklicki M. Obora H. 2008. The scope of QFD method Problemy Jakości 4 10-13 (in: Polish).

  • Ćwiklicki M. 2017. ISO 16355-1:2015 the standard for QFD method Problemy Jakości 5 14-19 (in: Polish).

  • Ćwiklicki M. 2017. QFD method. Poltext. Warszawa. (in: Polish).

  • Ekdahl F. Gustafsson A. 1997. QFD: The Swedish experience Transactions from the 9th Symposium on Quality Function Deployment QFD Institute 15-27.

  • Ginn D. Zairi M. 2005. Best practice QFD application: an internal/external benchmarking approach based on Ford Motors’ experience International Journal of Quality & Reliability Management 1 256-275.

  • Hmayer M. Lehner A.P. 1997. The power of product platforms The Free Press Nowy York.

  • Jaiswal E.S. 2012. A case study on Quality Function Deployment (QFD) Journal of Mechanical and Civil Engineering 6 27-35.

  • Politis J.D. 2005. QFD. organizational creativity and productivity International Journal of Quality and Reliability Management 1 59-71.

  • Sher S. 2006. The application of Quality Function Deployment (QFD) in product development – The case study of Taiwan hipermarket bulding The journal of American Academy of Business Cambridge 2 282-295.

  • Toruński J. 2013. QFD method in the process of firm management Zeszyty Naukowe Uniwersytetu Przyrodniczo-Humanistycznego w Siedlcach s. Administracja i Zarządzanie 23 9-17 (in: Polish).

  • Wolniak R. 2016. QFD method in quality management Theory and practice Wydawnictwo Politechniki Śląskiej Gliwice (in: Polish).

  • Wolniak R. Sędek A. 2009. Using QFD method for the ecological designing of products and services Quality and Quantity 4 695-701.

  • Wolniak R. 2017. The history of QFD method Zeszyty Naukowe Politechniki Śląskiej Seria Organizacji i Zarządzanie 100 553-564.

  • Wolniak R. 2016. The role of QFD method in creating innovation Systemy Wspomagania Inżynierii Produkcji 3 127-134.

Journal information
All Time Past Year Past 30 Days
Abstract Views 0 0 0
Full Text Views 308 252 10
PDF Downloads 756 693 43