Electronic Public Procurement: Process and Cybersecurity Issues

E-public procurement has a great potential to improve public procurement processes. It helps to increase competitiveness, and the use of digital technologies also minimizes transaction costs for business, increases trust and the transparency of decisions made by public customers. The goal of this case study is to analyze the functionalities of the Kazakh e-procurement web portal EPP, to evaluate them in a national and comparative perspective and to propose recommendations with a focus on selected process issues and its cybersecurity in the condition of digital transformation of the Republic of Kazakhstan. The analysis of functionalities of EPP from planning to execution of the contract allows it to propose important changes with the potential to increase competitiveness and decrease transaction costs of procurement in the country. The specific focus is on cybersecurity and proposals how to increase it.