Benchmarking Firm-level Resources, Capabilities, and Postures Driving Export Performance of SMEs

Robert Celec 1  and Dietfried Globocnik 2
  • 1 RIS Dvorec Rakičan, Murska Sobota, Slovenia
  • 2 Department of Innovation Management and Entrepreneurship, Alpen-Adria Universitaet Klagenfurt, Austria

Abstract

This paper aimed to identify success factors of export performance for small and medium-sized enterprises (SMEs). Drawing on the resource-based view, the dynamic capability view, and international entrepreneurship theory, we extracted relevant assets, capabilities, and postures at the firm level. An extended benchmarking method was applied to empirically test the proposed success factors with a cross-sectional sample of 99 Slovenian SMEs. The results highlight the crucial role of management competence, financial and human resources, market orientation, negotiation flexibility, and a proactive and risk-taking posture to achieve superior export performance.

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