The thrust of this study was to investigate the relationship between Principals’ conflict resolution strategies and teachers’ job effectiveness in public secondary schools. The area of the study was Akwa Ibom State. The specific purpose of this research was to find out if principals’ conflict resolution strategies namely cause identification and integration strategies relate to teachers’ job effectiveness in terms of classroom teaching, maintenance of classroom discipline and supervision of students’ academic activities. Two research questions were raised and were duly converted into two research hypotheses to guide the study. Correlational research design was adopted for the study. The sample size of the study consisted of one thousand and fifty(1,050) public secondary school teachers and two thousand, one hundred(2,100) Senior Secondary two students randomly sampled from the population of six thousand, two hundred and ninety three (6293) teachers and twenty thousand, five hundred and ten (20,510) students respectively. Data collected from the study’s instruments called Principals’ Conflict Resolution Strategies Questionnaire (PCRSQ) and Teachers’ Job Effectiveness Questionnaire (TJEQ) were analysed using Pearson Product Moment Correlation Analysis. Results of the findings revealed that cause identification and integration strategies had significant relationship with teachers’ job effectiveness in terms of classroom teaching, maintenance of classroom discipline and supervision of students’ academic activities. In the light of these findings, it was recommended that the government should ensure that school principals are retrained regularly and constantly through school-based workshops, conferences, and seminars on effective conflict resolution strategies in-order to enhance teachers’ job effectiveness.
If the inline PDF is not rendering correctly, you can download the PDF file here.
Adeyemi T. & Ademilua S. (2012). Conflict management strategies and administrative effectiveness on Nigerian Universities. Journal of Trends in Educational Research and Policy 3(3):368-375.
Akwa Ibom State Secondary Education Board (2015). Public secondary school Enrollment. Uyo: State Secondary Education Board.
Cunningham W. (1998).Conflict resolution theory. Auckland: university of Auckland press.
Eric D. (2015). Personal job effectiveness. Retrieved from: www.denigear.com
Friends School of Minnesota (2002). Enabling conflict resolution - study guide and strategies. New York: Educational Public Services.
Huan L. & Yazdanifard R. (2012). The difference of conflict management styles and conflict resolution in workplace. Business & Entrepreneurship Journal 1(1): 141-155.
Mamoria C. & Gankar S. (2007). Personnel management. Mumbai: Himalaya Publishers.
McGee J. & DeBernardo C. (1999). The classroom avenger: A behavioural profile of school based. Retrieved from: onlinelibrary.wiley.com/../pdf
Msila V. (2013). Conflict management and school leadership. South African: University of Pretoria Press.
Oboegbulem A. & Alfa I. (2013). Conflict resolution strategies in Non-government secondary schools in Benue state. Nsukka Nigeria: University of Nsukka Press.
Ramani K. & Zhimin L. (2010). A survey on conflict resolution mechanisms in public secondary schools: A case of Nairobi Province Kenya. Journal of Educational Research and Reviews5(5):242-256.
Uchendu C. Anijaobi-idem F. & Odigwe F. (2014).Conflict management and organizational performance in secondary schools in Cross River State Nigeria. Research Journal in Engineering and Applied Science2(2):67-71.
Vancouver J. & Amy W. (2004). The change signs in relationships among self-efficacy personal goals and performance. Journal of Applied Psychology 86(4) 605-620.