Factors Impacting On Patient Compliance with Medical Advice: Empirical Study

Open access

Abstract

The purpose of this paper to identify factors which have a bearing on compliance with medical advice in various age groups. The survey was conducted, using the CAWI method, on a representative sample of 1000 respondents who declared having used healthcare services in the previous six months. Control of competences is one of the strongest factors which is common for the oldest and youngest groups. Interestingly, trust in the integrity and honesty of doctors is significant for the youngest patients, i.e., the higher is the level of trust, the lower is the tendency to non-comply. Another type of trust is related to the benevolence of doctors and is significant to patients of the middle age group. Satisfaction is a significant predictor in the two oldest groups of patients. High levels of satisfaction seem to deter people from non-adherence to recommended treatment regimens. The results of the present study provide knowledge about the nature and diversity of factors behind patient compliance in various age groups.

Anderson, L. (1989). Health care communication and selected psychological adherence in diabetes management. Diabetes Care, 13, 66-77.

Anderson, L. A., & Dedrick, R. F. (1990). Development of the trust in physician scale: a measure to assess interpersonal trust in patient-physician relationships. Psychological Reports, 67(3), 1091-1100.

Assem, B. V. D., & Dulewicz, V. (2014). Patient satisfaction and GP trustworthiness, practice orientation and performance. Journal of Health Organization and Management, 28(4), 532-547.

Barclay, T. R., Hinkin, Ch. H., Castellon, S. A., Mason, K. I., Reinhard, M. J., Marion, S. D., Levine, A. J., & Durvasula, R. S. (2007). Age-associated predictors of medication adherence in HIV-positive adults. Health beliefs, self-efficacy, and neurocognitive status. Health Psychology, 26(1), 40-49.

Bedeian, A. G., & Mossholder, K. W. (1994). Simple question, not so simple answer: Interpreting interaction terms in moderated multiple regression. Journal of Management, 20(1), 159-165.

Bertakis, K. D., & Azari, R. (2011). Patient-centered care is associated with decreased health care utilization. Journal of the American Board of Family Medicine, 24, 229-239.

Botti, S., Orfali, K., & Iyengar, S. S. (2009). Tragic choices: autonomy and emotional responses to medical decisions. Journal of Consumer Research, 36(3), 337-352.

Castroa, E. M., Van Regenmortelb, T., Vanhaechtd, K., Sermeusd, W., & Van Heckef, A. (2016). Patient empowerment, patient participation and patient-centeredness in hospital care: A concept analysis based on a literature review. Patient Education and Counseling, 99(12), 1923-1939. doi:

Catz, S., Kelly, J., Bogart, L., Benotsch, E., & McAuliffe, T. (2000). Patterns, correlates, and barriers to medication adherence among persons prescribed new treatments for HIV disease. Health Psychology, 19(2), 124-133.

Cramer, J., Mattson, R. H., Prevey, M. L., Scheer, R. D., & Ouellette, V. (1986). How often is medication taken as prescribed? A novel assessment technique. JAMA, 261(22), 3272-3277.

da Silva, M., Pizzutti dos Santos, T. C., & Basso, K. (2015). Antecedents of the client’s trust in low- versus highconsequence decisions. Journal of Services Marketing, 29(1), 26-37.

DiMatteo, M. R. (1994). Enhancing patient adherence to medical recommendations. JAMA, 271(1), 79-83.

Donovan, J. L. (1995). Patient decision making. The missing ingredient in compliance research. International Journal of Technological Assessment in Health Care, 11(3), 443-455.

Dugan, E., Trachtenberg, F., & Hall, M. A. (2005). Development of abbreviated measures to assess patient trust in a physician, a health insurer, and the medical profession. BMC Health Services Research, 64(5), 1-7.

Elleuch A. (2008). Patient satisfaction in Japan. International Journal of Health Care Quality Assurance, 21(7), 692-705.

Gilson, L. (2003). Trust and the development of health care as a social institution. Social Science & Medicine, 56(7), 1453-1568.

Golin, C. E., DiMatteo, M. R., & Gelberg, L. (1996). The role of patient participation in the doctor visit. Implications for adherence to diabetes care. Diabetes Care, 19(10), 1153-1164.

Golin, C. E., Liu, H., Hays, R. D., Miller, L. G., Beck, C. K., Ickovics, J., Kaplan, A. H., & Wenger, N. S. (2002). A prospective Study of Predictors of Adherence to Combination Antiretroviral Medication. Journal of General Internal Medicine, 17(10), 756-765.

Gonzalez, J. S., Penedo, F. J., Llabre, M. M., Durán, R. E., Antoni, M. H., Schneiderman, N., & Horne, R. (2007). Physical symptoms, beliefs about medications, negative mood, and long-term HIV medication adherence. Annals of Behavioral Medicine, 34(1), 46-55.

Gordillo, V., Del Amo, J., Soriano, V., & Gonzalez-Lahoz, J. (1999). Sociodemographic and psychological variables influencing adherence to antiretroviral therapy. AIDS, 13(13), 1763-1769.

Griffth, S. (1990). A review of the factors associated with compliance and the taking of prescribed medicines. British Journal of General Practice, 40(332), 114-116.

Hall, M. A., Dugan, E., Zheng, B., & Mishra, A. K. (2001). Trust in physicians and medical institutions: what is it, can it be measured, and does it matter? The Milbank Quarterly, 79(4), 613-639.

Hinkin, C. H., van Gorp, W. G., Satz, P., Marcotte, T., Durvasula, R. S., & Wood, S. (1996). Actual versus selfreported cognitive dysfunction in HIV-1 infection: Memory-metamemory dissociations. Journal of Clinical Experimental Neuropsychology, 18(3), 431-443.

Kaplan, S. M., Greenfield, S., & Ware, J. (1989). Assessing the effects of physician-patient interaction on the outcomes of chronic disease. Medical Care, 27(3), 110-127.

Krawczyńska, A. (2013). Związek pomiędzy zaufaniem do lekarza a postrzeganą jakością usługi medycznej [The relationship between trust in the doctor and the perceived quality of the medical service]. Acta Universitatis Lodziensis Folia Oeconomica, 287, 145-156.

Krivoy, A., Balicer, R. D., Feldman, B., Hoshen, M., Zalsman, G., Weizman, A., & Shoval, G. (2015). The impact of age and gender on adherence to antidepressants: a 4-year population-based cohort study. Psychopharmacology, 232(18), 3385-3390.

Krot, K., & Rudawska, I. (2016). The Role of Trust in Doctor-Patient Relationship: Qualitative Evaluation of Online Feedback from Polish Patients. Economics and Sociology, 9(3), 76-88. doi:

Krueger, K. P., Berger, B. A., & Felkey, B. (2005). Medication adherence and persistence: A comprehensive review. Advances in Therapy, 22(4), 313-356.

Krueger, K., Botermann, K. L, Schorr, S. G., Griese-Mammen, N., Laufs, U., & Schulz, M. (2015). Age-related medication adherence in patients with chronic heart failure: A systematic literature review. International Journal of Cardiology, 184(1), 728-735.

Maynard, A., & Bloor, K. (2003). Trust and performance management in the medical marketplace. Journal of the Royal Society of Medicine, 96(11), 532-539.

Mead, N., & Bower, P. (2000). Patient-centredness: a conceptual framework and review of the empirical literature. Social Science and Medicine, 51(7), 1087-1110.

Mechanic, D., & Meyer, S. (2000). Concepts of trust among patients with serious illness. Social Science and Medicine, 51(5), 657-668.

Mercer, S., Watt, G., & Reilly, D. (2001). Empathy is important for enablement. British Medical Journal, 322(7290), 858-866.

Michetti, P., Peyrin-Biroulet, L., Silverberg, M. S., Louis, E., Weinman, J., Sommer, J., Petersson, J., Pappalardo, B., & Nurwakagari, P. (2016). Effect of age on beliefs about and adherence to medications in patients with inflammatory bowel disease: result from the ALIGN study. Poster presentation: Clinical: Therapy & observation, P315.

Murphy, D., Roberts, K., Marelich, W., & Hoffman, D. (2000). Barriers to antiretroviral adherence among HIV-Infected adults. AIDS Patient Care, 14(1), 47-58.

Ostrop, N., Hallett, K., & Gill, J. (2000). Long-term patient adherence to antiretroviral therapy. Annals of Pharmacotherapy, 34(6), 703-709.

Reynolds, N. R., Testa, M. A., Marc, L. G., Chesney, M. A., Neidig, J. L., Smith, S. R., Vella, S., & Robbins, G. K. (2004). Factors influencing medication adherence beliefs and self-efficacy in persons naive to antiretroviral therapy: a multicenter, cross-sectional study. AIDS and Behaviour, 8(2), 141-150.

Roberson, M. H. (1992). The meaning of compliance: patient perspectives. Qualitative Health Research, 2, 7-26.

Roberts, K.J. (2000). Barriers to and facilitators of HIVpositive patients' adherence to antiretroviral treatment regimens. Aids Patient Care STDS, 14, 155-68.

Rost, K. (1989). The influence of patient participation on satisfaction and compliance. The Diabetes Educator Journal, 15(2), 134-138.

Rowe, R., & Calnan, M. (2006). Trust relations in health care - the new agenda. The European Journal of Public Health, 16(1), 4-6.

Schoenthaler, A., Montague, E., Manwell, L. B., Brown, R., Schwartz, M. D., Linzer, M. (2014). Patient-Physician Racial/Ethnic Concordance and Blood Pressure Control: The Role of Trust and Medication Adherence. Ethnicity & Health, 19(5), 565-578.

Szymańska, E. (2016). Consumer participation in the health tourism innovation process. Economics and Management, 8(4), 28-38.

Thom, D. H. (2001). Physician behaviors that predict patient trust. The Journal of Family Practice, 50(4), 323-328.

Thom, D. H., Kravitz, R. L., Bell, R. A., Krupat, E., & Azari, R. (2002). Patient trust in the physician relationship to patient request. Familly Practice, 19(5), 476-483.

Thomas, H., Wroth, M. D., & Pathman, D. E. (2006). Primary Medication Adherence in a Rural Population: The Role of the Patient-Physician Relationship and Satisfaction with Care. Journal of the American Board Family Medicine, 19(5), 478-486.

Thrasher, A. D., Golin, C. E., & Zimmer, C. (2008). Discrimination, Distrust, and Racial/Ethnic Disparities in Antiretroviral Therapy Adherence Among a National Sample of HIV-Infected Patients. Journal of Acquired Immune Deficiency Syndromes, 49(1), 84-93.

Trumble, S. C., O'Brien, M. L., O'Brien, M., & Hartwig, B. (2006). Communication skills training for doctors increases patient satisfaction. Clinical Governance: An International Journal, 11(4), 299-307.

Turner, B., Newschaffer, C., Zhang, D., Cosler, L., & Hauck, W. (2000). Antiretroviral use and pharmacy-based measurement of adherence in postpartum HIV infected women. Medical Care, 38(9), 911-925.

Van der Schee, E., Groenewegen, P. P., & Friele, R. D. (2006). Public trust in health care: a performance indicator? Journal of Health Organization and Management, 20(5), 468-476.

Vermeire, E., Hearnshaw, H., Van Royen, P., & Denekens, J. (2001). Patient adherence to treatment: three decades of research. A comprehensive review. Journal of Clinical Pharmacy and Therapeutics, 26(5), 331-342.

Zineldin, M. (2015). Determinants of patient safety, satisfaction and trust. Clinical Governance: An International Journal, 20(2), 82-90.

Journal Information

CiteScore 2018: 0.72

Source Normalized Impact per Paper (SNIP) 2018: 0.505

Metrics

All Time Past Year Past 30 Days
Abstract Views 0 0 0
Full Text Views 583 370 24
PDF Downloads 303 234 15