Open Access

Innovation, knowledge and information management in supply chains


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In this study the question of innovation and information management in supply chain is addressed. We assume that innovation and information management are interrelated in supply chains and that the relationship is crucial for their success on the market. Considerable attention was given to the issue of outsourcing which is now a commonplace in supply chain management. In particular, we examined how approaches to managing information and knowledge in the supply chain differ according to ICT outsourcing. The deduction is based on a data set of 426 companies located in Poland, representing a variety of industry sectors. Two stages of the research were realised. The rationale behind this was to identify enterprises that utilise a welldeveloped system of information and knowledge management to determine the scope of possible in-depth analyses. This helped to receive valuable responses. We find what information and knowledge management is mainly driven by. We show the similarities and differences in information and knowledge management between entities that use ICT outsourcing and those that do not. We discuss the research results and draw conclusions.