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The article presents a multi-aspect approach to the knowledge management system. Knowledge management focuses on the problem of creating and disposing of intellectual competence resources and practical skills, which are intangible assets of an enterprise. They concern different fields of science and empirical applications, and they are used to achieve a significant competitive advantage. In addition, knowledge management is focused on learning processes and improving the skills of the organization’s employees, systematizing and using knowledge in business practice. Therefore, effective use of knowledge management principles can contribute to increasing the effectiveness of the company’s operations and improving its competitive position.

The aim of this article is to present the concept of knowledge management through a critical analysis of domestic and foreign literature on issues related to knowledge processes, approaches to knowledge management and practices. The featured problem will be presented not only from the theoretical but also the practical side. Based on surveys conducted using the survey method, the most important benefits and barriers associated with introducing the concept of knowledge management or its elements in the enterprise will be identified.