The expansion of the Internet has radically changed the way in which citizens travel, book and organise travel arrangements. Since innovation and new information technologies have become crucial determinants to encourage competitiveness in the tourism sector in Europe, this article investigates how selected development indicators influence the Percentage of individuals that use Internet for travel and accommodation services. Eurostat data for 34 European, European Union (EU-28) and selected EU candidates, countries for 2017 were analysed. It has been presented that (1) Gross Domestic Product per capita in Purchasing Power Standards; (2) Percentage of population aged 15 to 64, by tertiary education; as well as (3) Percentage of individuals aged 16 to 74, who have basic or above basic overall digital skills, all correlate positively and strongly with the main variable under study. The conducted regression analysis has shown that variable digital skills has the greatest impact on the main variable under the study. The K-mean clustering of countries resulted with four clusters. The Western Balkan countries can be found in a cluster which has in average the lowest values of all four variables in compare to the averages of other three clusters.
If the inline PDF is not rendering correctly, you can download the PDF file here.
1. Dumičić K. Žmuk B. Čeh Časni A. (2015). Impacts on travel and holiday accommodation online booking in selected South-East European countries: a multivariate analysis approach. Croatian Operational Research Review Vol. 6 No. 1 pp. 155-168.
2. Dumičić K. Žmuk B. Čeh Časni A. (2016). Factor Analysis of Determinants of Internet Booking Use by Europeans. World academy of science engineering and technology conference proceedings international science index 18 London United Kingdom June 23-24 2016 World academy of science engineering and technology (WASET) ICMEFB 2016 London pp. 2470-2478.
3. Dumičić K. Žmuk B. Mihajlović I. (2016). Panel Analysis of Internet Booking of Travel and Holiday Accommodation Indicators. Interdisciplinary description of complex systems Vol. 14 No. 1 pp. 23-38.
4. European Commission (2010). Communication from the Commission to the European Parliament the Council the European Economic and Social Committee and the Committee of the Regions: Europe the World’s No 1 Tourist Destination – a New Political Framework for Tourism in Europe. Available at https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:52010DC0352&from=EN [10 September 2018].
5. European Commission (2017). Special Eurobarometer 460 Attitudes towards the impact of digitisation and automation on daily life. Available at http://ec.europa.eu/commfrontoffice/publicopinion/index.cfm/Survey/getSurveyDetail/instruments/SPECIAL/surveyKy/2160 [06 October 2018].
6. European Commission (2018a). Digital Economy and Society Index (DESI): Methodological Note. Available at http://ec.europa.eu/information_society/newsroom/image/document/2018-20/desi-2018-methodology_E886EDCA-B32A-AEFB-07F5911DE975477B_52297.pdf [23 November 2018].
7. European Commission (2018b). Overview of EU Tourism Policy. Available at https://ec.europa.eu/growth/sectors/tourism/policy-overview_en [23 November 2018].
8. Eurostat (2018a). GDP per capita in PPS Index (EU28 = 100). Available at https://ec.europa.eu/eurostat/tgm/table.do?tab=table&init=1&plugin=1&language=en&pcode=tec00114 [06 November 2018].
9. Eurostat (2018b). Individuals - internet activities. Available at http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=isoc_ci_ac_i&lang=en [06 November 2018].
10. Eurostat (2018c). Individuals who have basic or above basic overall digital skills by sex % of individuals aged 16-74. Available at https://ec.europa.eu/eurostat/tgm/table.do?tab=table&init=1&plugin=1&language=en&pcode=tepsr_sp410 [06 November 2018].
11. Eurostat (2018d). Population by educational attainment level sex and age (%) - main indicators. Available at http://appsso.eurostat.ec.europa.eu/nui/show.do?dataset=edat_lfse_03&lang=en [06 November 2018].
12. Hair F. J. Anderson E. R. Tahtam L. R. (1987). Multivariate Data Analysis. Macmillan Publisching Company New York.
13. Mihajlović I. (2014a). The Impact of Global Trends at the Level of Macro Environment Dimensions on The Transformation of Travel Intermediaries: Case of The Republic of Croatia. WSEAS Transactions on Business and Economics Vol. 11 No. 5707-082 pp. 663-674.
14. Mihajlović I. (2014b). ICT and New Trends in Consumer Behavior – New Experiential Knowledge Opportunities or Challanges for Intermediaries. Journal of Marketing Management Vol. 2 No. 1 pp. 43-64.
15. Mihajlović I. Milić Beran I. Krželj Čolović Z. (2014). The Role of Technological Innovations as the Assumption of the Communication Efficiency between Service Providers and Tourists that Making Decisions about Travel. International Journal of Economics and Statistics NAUN Athens Vol. 2 pp. 257-269.
16. Mihajlovic I. Raguz L. (2018). Key drivers of business transformations in the environment of travel intermediaries. International journal of economics and statistics Vol. 6 pp. 67-80.
17. Minghetti V. Buhalis D. (2010). Digital Divide in Tourism. Journal of Travel Research Vol. 49 No. 3 pp. 267-281.
18. Mondekar D. (2017). The Digital Economy in Southeast Europe: Opportunities and challenges. Friedrich-Ebert-Stiftung Regional Office for Croatia and Slovenia Zagreb.
19. The Institute of Economics Zagreb (2018) SEE-6 Economic Outlook. Available at https://www.eizg.hr/userdocsimages/publikacije/serijske-publikacije/see-6/see6_vol4_01.pdf [23 November 2018].
20. Wooldridge J. M. (2013). Introductory Econometrics: A Modern Approach. South-Western College Publishing.
21. Žmuk B. (2017). Speeding problem detection in business surveys: benefits of statistical outlier detection methods. Croatian Operational Research Review Vol. 8 No. 1 pp. 33-59.
22. Žmuk B. Dumičić K. Mihajlović I. (2014). On–line booking use for travel and holiday accommodation and development indicators: Clustering of European countries. Filipović I. Klačmer Čalopa M. Galetić F. (Eds.) Proceedings of 7th International Scientific Conference Economic and Social Development New York October 24 2014 pp. 508-518.