Mobile Technologies as Support of Travelling of People with Disabilities

Abstract

The purpose of this paper is to make conceptual analysis support of the travelling of people with disabilities by using mobile technologies. Based on the conducted qualitative research, an analysis of the requirements for LBSs (local based services) to support the safe travel of people with health disabilities in the context of price and energy consumption optimization has been done. It was accompanied by the conceptual analysis of the use of the LBS to support the safe travel for people with disabilities in both individual and collective tourism. The concept of the application, which will fulfil all discussed requirements, was created. It is based on the analysis of the requirements for safe travel of disabled persons, analysis of available mobile technologies, and analysis of dynamic health assessment options by using neural networks. The presented concept includes the key components of a solution: procedures for reactive and preventive care and individualization of the system settings according to the specific needs.

If the inline PDF is not rendering correctly, you can download the PDF file here.

  • Armitano, C. N., Clapham, E. D., Lamont, L. S., & Audette, J. G. (2015). Benefits of Surfing for Children with Disabilities: A Pilot Study. Palaestra, 29, 31–35. DOI: 10.18666/PALAE-STRA-2015-V29-I3–6912.

  • Bizjak, B., Knežević, M., & Cvetrežnik, S. (2011). Attitude change towards guests with disabilities: Reflections from Tourism Students. Annals of Tourism Research, 38(3), 842–857. DOI: 10.1016/j. annals.2010.11.017.

  • Buhalis, D., & Michopoulou, E. (2011). Information-enabled tourism destination marketing: Addressing the accessibility market. Current Issues in Tourism, 14(2), 145–168. DOI: 10.1080/13683501003653361.

  • Chang, Y. C., & Chen, C. F. (2012). Meeting the needs of disabled air passengers: Factors that facilitate help from airlines and airports. Tourism Management, 33(3), 529–536. DOI: 10.1016/j. tourman.2011.06.002.

  • Darcy, S. (2010). Inherent complexity: Disability, accessible tourism and accommodation information preferences. Tourism Management, 31(6), 816–826. DOI: 10.1016/j.tourman.2009.08.010.

  • Eichhorn, V., Miller, G., Michopoulou, E., & Buhalis, D. (2008). Enabling Access to Tourism through Information Schemes. Annals of Tourism Research, 35(1), 189–210. DOI: 10.1016/j.annals.2007.07.005.

  • Figueiredo, E., Eusébio, C., & Kastenholz, E. (2012). How Diverse are Tourists with Disabilities? A Pilot Study on Accessible Leisure Tourism Experiences in Portugal. International Journal of Tourism Research, 14(6), 531–550. DOI: 10.1002/jtr.1903.

  • Gillovic, B., & McIntosh, A. (2015). Stakeholder perspectives of the future of accessible tourism in New Zealand. Journal of Tourism Futures, 1(3), 223–239. DOI: 10.1108/JTF-04–2015–0013.

  • Kim, W. G., Stonesifer, H. W., & Han, J. S. (2012). Accommodating the needs of disabled hotel guests: Implications for guests and management. International Journal of Hospitality Management, 31(4), 1311–1317. DOI: 10.1016/j.ijhm.2012.03.014.

  • Law, R., Buhalis, D., & Cobanoglu, C. (2014). Progress on information and communication technologies in hospitality and tourism. International Journal of Contemporary Hospitality Management, 26(5), 727–750. DOI: 10.1108/IJCHM-08–2013–0367.

  • Lee, B. K., Agarwal, S., & Kim, H. J. (2012). Influences of travel constraints on the people with disabilities’ intention to travel: An application of Seligman’s helplessness theory. Tourism Management, 33(3), 569–579. DOI: 10.1016/j.tourman.2011.06.011.

  • Leung, D., Law, R., Hoof, H. V., & Buhalis, D. (2013). Social Media in Tourism and Hospitality: a Literature Review. Journal of Travel & Tourism Marketing, 30, 3–22. DOI: 10.1080/10548408.2013.750919.

  • McKercher, B., Packer, T., Yau, M. K., & Lam, P. (2003). Travel agents as facilitators or inhibitors of travel: perceptions of people with disabilities. Tourism Management, 24(4), 465–474. DOI: 10.1016/S0261–5177(02)00107–3.

  • Mothiravally, V., Ang, S., Baloch, G. M., Kulampalli, T. T., & Geetha, S. (2014). Attitude and Perception of Visually Impaired Travelers: A Case of Klang Valley, Malaysia. Procedia – Social and Behavioral Sciences, 144, 366–377. DOI: 10.1016/j.sbspro.2014.07.306.

  • Nezakati, H., Amidi, A., Jusoh, Y. Y., Moghadasa, S., Aziza, Y. A., & Sohrabinezhadtalemia, R. (2015). Review of Social Media Potential on Knowledge Sharing and Collaboration in Tourism Industry. Procedia – Social and Behavioral Sciences, 172, 120–125, DOI: 10.1016/j.sbspro.2015.01.344.

  • Oxley, P. R., & Richards, M. J. (1995). Disability and transport: A review of the personal costs of disability in relation to transport. Transport Policy, 2(1), 57–65. DOI: 10.1016/0967–070X(95)93247-V.

  • Ozturk, Y., Yayli, A., & Yesiltas, M. (2008). Is the Turkish tourism industry ready for a disabled customer’s market? The views of hotel and travel agency managers. Tourism Management, 29(2), 382–389. DOI: 10.1016/j.tourman.2007.03.011.

  • Pagan, R. (2012). Time allocation in tourism for people with disabilities. Annals of Tourism Research, 39(3), 1514–1537. DOI: 10.1016/j.annals.2012.04.005.

  • Pásková, M., & Zelenka, J. (2016). Social Responsibility Role in Tourism Sustainability. In P. Jedlička (Ed.), Proceedings of Hradec Economic Days (pp. 777–785).

  • Pásková, M., & Zelenka, J. (2018). How Crucial is the Social Responsibility for Tourism Sustainability. Social Responsibility Journal, 15(4), 534–552. DOI: 10.1108/SRJ-03–2018–0057.

  • Ray, M., & Ryder, E. (2003). Ebilities tourism: an exploratory discussion of the travel needs and motivations of the mobility-disabled. Tourism Management, 24(1), 57–72. DOI: 10.1016/S0261–5177(02)00037–7.

  • Richards, V., Pritchard, A., & Morgan, N. (2010). (Re)Envisioning tourism and visual impairment. Annals of Tourism Research, 37(4), 1097–1116. DOI: 10.1016/j.annals.2010.04.011.

  • Shaw, G., & Coles, T. (2004). Disability, holiday making and the tourism industry in the UK: a preliminary survey. Tourism Management, 25(3), 397–403. DOI: 10.1016/S0261–5177(03)00139–0.

  • Shi, L., Cole, S., & Chancellor, H. C. (2012). Understanding leisure travel motivations of travelers with acquired mobility impairments. Tourism Management, 33(1), 228–231. DOI: 10.1016/j.tourman.2011.02.007.

  • Small, J., & Darcy, S. (2010). Tourism, Disability and Mobility. Tourism and Inequality: Problems and Prospects. In S. Cole & N. Morgan (Eds.), Tourism and inequality: problems and prospects (pp. 1–20). CABI.

  • Small, J., Darcy, S., & Packer, T. (2012). The embodied tourist experiences of people with vision impairment: Management implications beyond the visual gaze. Tourism Management, 33(4), 941–950. DOI: 10.1016/j.tourman.2011.09.015.

  • Smith, R. W. (1987). Leisure of disable tourists: Barriers to participation. Annals of Tourism Research, 14(3), 376–389. DOI: 10.1016/0160–7383(87)90109–5.

  • Tussyadiah, I. P., & Zach, F. J. (2012). The role of geo-based technology in place experiences. Annals of Tourism Research, 39(2), 780–800. DOI: 10.1016/j.annals.2011.10.003.

  • UN. (2006). Convention on the Rights of Persons with Disabilities and Optional Protocol. Retrieved from http://www.un.org/disabilities/documents/convention/convoptprot-e.pdf.

  • Xiang, Z., Tussyadiah, I., & Buhalis, D. (2015). Smart destinations: Foundations, analytics, and applications. Journal of Destination Marketing & Management, 4(3), 143–144. DOI: 10.1016/j. jdmm.2015.07.001.

  • Yau, M. K., McKercher, B., & Packer, T. L. (2004). Traveling with a disability: More than an Access Issue. Annals of Tourism Research, 31(4), 946–960. DOI: 10.1016/j.annals.2004.03.007.

  • Zelenka J. (2012). Informační a komunikační technologie – perpetuum mobile cestovního ruchu (Information and Communication Technologies – Perpetual Motion of Tourism). Czech Journal of Tourism, 1(1), 5–17.

OPEN ACCESS

Journal + Issues

Search